Recently, many users started reporting that their Ubisoft connect was not working properly on their Windows 11 or Windows 10 PC. Well, the primary culprit behind this error is unknown as officials also stated that they are well aware of this issue and their developer team started working on it to provide a seamless gaming experience.
But, until they roll out some fixes to this, what can we do to fix this issue? Well, don’t worry! On this page, you’ll learn the same. Yes, you hear it right! So, why waste our valuable time? Instead, let’s dive into and check out what options are available that we can use to fix this issue.
How To Fix Ubisoft Connect Not Working on Windows 11 or 10
Although there are various workarounds available that you can use, we only mentioned those that have proven to be effective in resolving this issue. So, if we have forgotten to mention any important fix that has the potential to fix if Ubisoft connects not working on your Windows 11 or Windows 10, we deeply consolidate for it.
Method 1: Check the Proxy Settings
Many users reported that due to some issue within their proxy settings, this issue occurs. But, once they edit it, the Ubisoft connect again starts working on their PC. So, you can also try this out. But, in case you don’t know how to do this, follow the steps mentioned below:
- First of all, launch the Run command prompt box by pressing the Win+R button altogether. Then, type in inetcpl.cpl and hit the enter key.
- Now, switch to the Connection tab and navigate to the LAN settings.
- After that, untick the boxes located in front of the Automatically detect settings and Use a proxy server for your LAN. Then, hit the Ok button.
- Finally, restart the Ubisoft Connect application and check if the issue gets resolved or not.
Method 2: Disable IPv6
You can also try disabling the IPv6 and check if it helps you to fix the issue. Here are the steps that you need to follow to disable the IPv6 on your Windows PC:
- Firstly, right-click on the network icon located at the bottom right corner of your desktop screen. Then, select the Open Network & Internet settings option.
- After that, hit the change adapter settings. Then, right-click on the internet connection to which you are connected too and select the properties option.
- Now, switch to the Network tab, checkmark the Internet Protocol version 4 (IPv4) option, and uncheck the Internet Protocol version 6 (IPv6). Then, hit the Ok button to save to apply the changes.
Method 3: Flush DNS And Renew Your IP
Did you try flushing your DNS? Well, if not, then we recommend you to follow the steps given below:
- Initially, open the CMD prompt using Administrator. After that, click on the Yes.
- Then, use the command ipconfig /flushdns and hit Enter.
- After that, ipconfig /renew and press Enter.
Method 4: Close Unnecessary Applications
You can kill the unnecessary application that is running in the background. To do so, you can follow the guidelines given below:
- Firstly, open the Task Manager on your PC. Then, switch to the Processes tab.
- After that, right-click on the application that you want to close and select the End-task button.
Method 5: Update The Device Driver
You can go to the device manager and check if any device driver update is available for your PC. Many users reported that this helped them to fix the Ubisoft connect not working issue. Also, sometimes, due to outdated device drivers, our PC may not be able to run the application properly, as with every update, developers tweak some changes in their software. So, for an old device driver software, it is difficult to run the application. Therefore, we highly recommend you keep your drivers up-to-date.
So, that’s it from our side. We hope this guide helped you fix if the Ubisoft Connect is not working on your Windows 11 or 10 PC. However, for further details, ping us in the comment section. Our team will surely get in touch with you as soon as possible.