Fix: Xbox Elite Controller Series 2 Not Responding or Working on PC

The Xbox Elite Series 2 Controller is an advanced gaming controller developed by Microsoft. It is specially designed for gamers to enhance their game experience with a high level of customization, and performance, offering enhanced features and improved durability compared to other standard Xbox controllers. However, some Xbox Elite Series 2 users have reported encountering issues while using their new Xbox controller with their PC.

Several users have reported that their controller is not responding. Different users have different complaints. Some users say that their joystick isn’t working, some say the paddles aren’t working, and some say the buttons are not working.

Also, users have complained about no vibration feedback or response from the bumper. You are in the right place no matter which one of these issues you are facing. In this article, we will help you fix this issue and return to gaming again.

Xbox Elite Controller Series 2 Not Responding or Working on PC, How to Fix?

If you have your own Xbox Elite Series 2 Controller and it’s not working anymore on your PC, worry not. You can quickly troubleshoot and resolve the Xbox controller not working issue by following the mentioned solutions. So, let’s check it out.

Fix 1: Check the Connection

Your Xbox controller may not be properly connected to the PC. Make sure it is properly connected before you start using it again. The controller can be connected wirelessly and also using a USB port. If you use a USB port, ensure the port is intact, and the connection is firm.

Also, check for any debris or dust inside the USB port to ensure the connection is stable. You can also try a different cable to see if that helps fix the issue.

If you are using a wireless connection, either Wi-Fi or Bluetooth, make sure your device is properly connected. Try unpairing and repairing your controller and the device. This way, you should be able to fix any wireless connection issues. Try checking your router and make sure it’s working as expected. You can also contact your ISP to see if there is any issue with the internet connection.

Fix 2: Restart the PC and Controller

If you are having trouble with your Xbox wireless controller and your Xbox Elite Series 2 not responding or not working on your PC, you should restart your PC and controller simultaneously. By restarting the device, you may easily be able to resolve the problem and get back to enjoying a seamless gaming experience on your PC again without any difficulties.

Restarting the device also improves the overall stability and performance and may resolve any temporary issues and glitches. Make sure to restart your PC and Xbox controller to resolve the problem. You can restart your PC and Xbox controller by following the steps below.

Power Cycle Your PC:

1. Unplug the power source from the wall socket and wait momentarily before plugging in back.
2. Now, plug the power source into the wall socket and turn the switch back on.
3. Now connect your PC with the Xbox Elite Series 2 Controller and check if it’s working.

Restart Your Xbox Controller:

1. Press and hold the sync button (at the top) until you get two times the vibration on your Xbox controller.
2. The Xbox button will flash, and wait until your Xbox controller vibrates two times.
3. Release the pressed button (sync button) once you get the vibration, and that’s it.

Fix 3: Update Controller Firmware

An outdated Xbox controller firmware may cause several problems, and that’s why your Xbox Elite Series 2 Controller is not responding or not working on the PC. In such a case, you need to update your Xbox controller firmware to resolve the not working issue. You can try to update your Xbox controller in two simple methods. Here’s how to do it.

1. Firstly, you must download and install the Xbox accessories app on your Computer or PC via the Microsoft Store.
2. Next, connect your Xbox Elite Series 2 Controller to the PC. If it’s already connected, unplug and re-plug it back to get detected by the system. For further information, head over to this thread.
3. Again, update your Xbox controller using the Xbox Accessories app on your PC. It can be labeled with “Update on PC.” Follow the on-screen instructions to download and install the update, and you should be ready.

Update Xbox Controller Via USB

Xbox Elite Series 2 Controller has a 3.5mm audio port placed at the bottom of your controller, and with this, you can update your Xbox controller via a USB method. Here’s how you can do it by following the steps below.

1. If you have a stereo headset adapter, plug it into the bottom of your Xbox Elite Series 2 Controller. By doing this, you can get updates.
2. If you’re using a stereo headset adapter, plug in a headset. (Headset should be plugged in so the adapter will turn on).
3. Connect the USB-C cable to the USB port of your Xbox Elite Series 2 Controller.
4. Now, plug in the other ends of your USB cable at the top of your Xbox controller.
5. An update installation will automatically appear on the screen. Follow the on-screen instructions and don’t disconnect the USB cable during the process.
6. Now wait for the process to complete.

Alternatively, if the update installation process doesn’t appear on the screen, try the manual method. Here’s how you can do this by following the steps below:

1. Press the Xbox button on your controller to open the Guide.
2. Click the “Profile & System > Settings”.
3. Choose “Devices & connections > Accessories”. Again, select the controller you want to update.
4. On your Xbox controller, select “…” to check the firmware version for your Xbox controller.
5. If the “Update” is available on the screen, select the Firmware Version.
6. Follow the on screen instructions to install the update on your Xbox controller to complete the process.

Update Xbox Controller Wirelessly

Xbox Elite Series 2 Controller has a 3.5mm audio port placed at the bottom of your controller and with this, you can quickly update your Xbox controller via a wireless method. Here’s how to do it.

1. If you have a stereo headset adapter then plug it into the bottom of your Xbox Elite Series 2 Controller. By doing this, you can get updates.
2. If you’re using a stereo headset adapter then plug in a headset. (Headset should be plugged in so the adapter will turn on).
3. Press the Xbox button on your controller to open the Guide.
4. Click the “Profile & System > Settings”.
5. Choose “Devices & connections > Accessories”. Again, select the controller you want to update.
6. On your Xbox controller, select “…” to check the firmware version for your Xbox controller.
7. If the “Update” is available on the screen, select the Firmware Version.
8. Follow the on screen instructions to install the update on your controller and you should be good to go.

Fix 4: Check Controller Compatibility

If your device isn’t compatible with the controller, then it won’t work. Here is a list of compatible devices with the Xbox Elite Controller Series 2:

• Xbox One
• Xbox Series X
• Xbox Series S
• Windows 10/11

Fix 5: Install Xbox Accessories App

If you are on Windows, then you may need to install the Xbox Accessories app for the Xbox Elite Controller Series 2 to function properly. With the Xbox Accessories app, you can configure your controller based on your needs. The Xbox app is available on the Microsoft Store.

1. On your PC, open the Microsoft Store.
2. Search for the “Xbox Accessories App.”
3. Click on Get.
4. Install the Xbox Accessories app and open it.
5. Connect your controller and configure it.
6. You are now ready to go!

Fix 6: Test the Controller on a Different PC

If the above solutions don’t work for you, it’s likely possible that there’s an issue with your Xbox Elite Series 2 Controller or either the PC settings might be changed. To verify whether there’s an issue with your Xbox controller or PC, test your Xbox controller on a different PC if you have. You can also test on your friends or family PC. If the Xbox Elite Series 2 Controller is still not working on their PC, there is an issue with your Xbox controller itself.

Fix 7: Contact Xbox Support or Microsoft

As mentioned above, try testing your Xbox Elite Series 2 Controller on a different PC whether it’s working or not. However, if you have tried the above workarounds and still have an issue and your Xbox controller is not responding or not working on the PC, you should contact Xbox support team or Microsoft team for further assistance. They will diagnose the problem by providing their best solutions and you will be able to solve them easily.

Make sure to provide the relevant information why your Xbox Elite Series 2 Controller isn’t responding or not working on the PC. Before contacting the customer support, ensure to update the controller firmware by following the above steps as we mentioned. If you have found any damages on your Xbox controller, take your Xbox to the repair service or contact the support team for help.

That’s how you can easily troubleshoot and resolve the Xbox Elite Series 2 Controller not responding or not working on the PC. Make sure to follow the above workarounds carefully before coming to the end. I hope you found this article helpful. If you have any other queries, let us know in the comments section below.