Fix: APC_INDEX_MISMATCH BSoD printer error

Fix: APC_INDEX_MISMATCH BSoD printer error
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The reports are coming out that Windows 10’s March 2021 cumulative updates are seriously causing several issues to the plenty of users crashing problems with the “APC_INDEX_MISMATCH” stop error message. It’s one kind of blue screen error that appears whenever the connected printers are failed to print documents. If you’re also facing the APC_INDEX_MISMATCH BSoD printer error, you can follow this guide.

To be very specific, the March cumulative updates on Windows 10 brings such issues. This error is appearing in type 3 printer drivers which are active and should be checked before updating the driver. Although Microsoft has decided to rollback certain updates in order to fix the issue temporarily, we have provided a couple of workarounds that should work for you.

Fix: APC_INDEX_MISMATCH BSoD printer error

Now, without wasting any more time, let’s jump into the steps below.

Fix: APC_INDEX_MISMATCH BSoD printer error

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1. Install Print Management Console

  • Press the Windows + R keys to open the Run dialog box.
  • Type printmanagement.msc and press Enter.
  • If Print Management opens, expand Print Servers.
  • Expand your computer’s name, and select Printers.
  • You can now see the Driver Type for each of your installed printer drivers.

But if you receive the error that ‘Windows can not find printmanagement.msc’ then do the following steps:

  • Click on Start and type manage optional features.
  • Select it from the search result.
  • Select Add a Feature > Type print.
  • Now, click on the checkbox next to Print Management Console and select Install.
  • Similarly, you’ll need to follow the above steps to see the Driver Type > Expand Print Servers, expand your computer’s name, and select Printers.
  • You can now see the Driver Type for each of your installed printer drivers.

As mentioned, the latest updates affect only Type 3 printer drivers. In this case, you should either skip the updates or, if already installed, continue with the following steps:

  • Click on Start > Type cmd and right-click on Command Prompt from the search result.
  • Select Run as administrator > If prompted by UAC, click on Yes to allow the permission.
  • Check if the driver settings are available or not by executing the command below:
rundll32 printui.dll,PrintUIEntry /Xg /n 
"your printer driver name"
  • Next, you can run the following command and press Enter:
rundll32 printui.dll,PrintUIEntry /Xs /n "your printer driver name" attributes +direct
  • Run the first command again to check whether the direct attribute has been added or not.
  • Now, you can check whether the APC_INDEX_MISMATCH BSoD printer error has been fixed or not.

2. Uninstall DisplayLink Driver

  • Click on Start > Type Control Panel and open it from the search result.
  • Click on Programs and Features > Locate DisplayLink Core.
  • Select Uninstall to delete the software.
  • Once done, make sure to restart your computer to apply changes.
  • Finally, you can download the software again from this link.

3. Run Blue Screen Troubleshooter

If in case, you’re experiencing BSoD errors then we’ll highly recommend you to run the Blue Screen Troubleshooter utility on your Windows 10 system to check for the issue. To do this:

  • Press Windows + I keys to open Windows Settings.
  • Click on Update & Security > Now, click on Troubleshoot from the left pane.
  • Choose the Blue Screen option > Click on Run the troubleshooter.
  • Follow the on-screen instructions to complete the process.
  • Once done, make sure to restart your computer to apply changes.

Finally, you can check whether the APC_INDEX_MISMATCH BSoD printer error has been fixed or not.

4. Run SFC

System File Checker (SFC) is a utility tool in Microsoft Windows that allows users to scan for corrupted Windows system files and restore them automatically. This method should fix the error completely.

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  • Click on the Start Menu and type cmd.
  • Now, right-click on Command Prompt from the search result.
  • Select Run as administrator > If prompted, click on Yes to give admin privileges.
  • Once the command prompt window opens, type the following command and hit Enter to execute it:
SFC /scannow
  • Now, wait for the process to complete.
  • Make sure to restart your computer to apply changes.

5. Use DISM

Deployment Image Servicing and Management (DISM) is a command-line tool that can be used to mount and service Windows images before deployment. It becomes so much useful in most scenarios and can be performed by following the steps below:

  • Click on the Start Menu and type cmd.
  • Now, right-click on Command Prompt from the search result.
  • Select Run as administrator > If prompted, click on Yes to give admin privileges.
  • Once the command prompt window opens, type the following command and hit Enter to execute it:
DISM /Online /Cleanup-Image /CheckHealth
  • Type the following command and press Enter:
DISM /Online /Cleanup-Image /RestoreHealth
  • Now, wait for the process to complete and exit the command prompt.
  • Finally, restart your computer once and try checking the Chrome BSOD Errors on Windows 10 issue again.

6. Update Windows

If in case, the above method doesn’t work for you, make sure to check for Windows updates by following the steps below:

  • Press Windows + I keys to open Settings.
  • Click on Update & Security > Click on Check for updates.
  • If there is an update available, you can click on Download and Install it.
  • Let the system install and restart your computer to apply the update.

7. Update Device Drivers

  • Press Windows + X keys to open the Quick Access Menu.
  • Now, select Device Manager > Double-click on the particular driver adapter to expand it.
  • Right-click on the active device > Select Update driver.
  • Choose Search automatically for drivers > If there is an update available, it’ll automatically download and install the update.
  • So, let the process to complete. Once done, restart your system.

8. Uninstall Problematic Third-Party Software

If in case, any of the third-party programs or software is conflicting with your Windows system then make sure to uninstall that software one by one to cross-check the error whether it’s happening again or not. To do that:

  • Press Windows + I keys to open Windows Settings.
  • Click on Apps > Now, scroll down and check which third-party software is unnecessary for you.
  • Click on it to expand the option > Click on Uninstall.
  • Follow the on-screen instructions to complete the uninstallation process.
  • Do the same thing for all of the unnecessary or problematic software individually.

That’s it, guys. We hope you’ve found this guide useful. For further queries, you can comment below.

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