Fix: ASUS ROG Strix G15 and G17 Bluetooth Not Working

Bluetooth technology has become essential to modern computers, allowing us to connect wirelessly to various devices. Unfortunately, some ASUS ROG Strix G15 and G17 users have been experiencing problems with their Bluetooth connections. If you are one of them, you are in the right place. In this article, we will review the most effective fixes and get your Bluetooth back and working in no time.

Fix ASUS ROG Strix G15 and G17 Bluetooth Not Working 

There could be many reasons your ASUS ROG Strix’s Bluetooth might not work. Here are the most common reasons:

• The Bluetooth adapter is disabled. 
• Bluetooth drivers are not up to date. 
• Bluetooth is not enabled. 
• The Bluetooth device is out of range. 
• Your laptop’s operating system is not up to date.

Now that you’ve identified the potential causes, here’s how to fix the issue. Make sure to try all the steps carefully for the best results.

Fix 1: Check your Bluetooth Settings 

The first step in troubleshooting any Bluetooth issue is to ensure the Bluetooth feature is turned on. On your ASUS ROG Strix, you can check this by going to the Windows settings and then to the device settings. Ensure the Bluetooth toggle is set to the “ON” position. You can also turn on the Bluetooth from the action centre.

Fix 2: Restart your ASUS ROG Strix 

You should also try restarting your laptop. Restarting the laptop can reset any settings that may have been altered and clear out any cached data causing the issue. Here’s how to restart your ASUS ROG Strix laptop:

1. Press the Windows key on your laptop and click on the Power icon.
2. Click Restart.
3. Once the laptop has restarted, try to use Bluetooth again and see if the issue has been resolved.

If restarting your ASUS ROG Strix laptop does not fix the Bluetooth not working issue, skip to the next step.

Fix 3: Enable the Bluetooth Driver 

If Bluetooth is still not working, the driver may be disabled. All you need to do is re-enable the driver. Here’s how:

1. Press the Windows key + R to open the Run dialogue box.
2. Type “devmgmt.msc” in the box and click OK.
3. In the Device Manager window, expand the Network Adapter section.
4. Right-click on the Bluetooth driver and select Enable device from the context menu.
5. Close the Device Manager window and restart your laptop.

Once you have enabled the Bluetooth driver, you should be able to use your laptop’s Bluetooth feature without any issues. If the driver is already enabled or if enabling the driver does not resolve the issue, move down to the next solution. 

Fix 4: Re-pair your Bluetooth Device

Sometimes, the issue may be that the Bluetooth connection needs to be repaired. Re-pairing it with your laptop often fixes any problems that you may be experiencing. Simply unpair the device from the Bluetooth settings and re-pair it. Here’s how:

1. Click the Start button in the lower-left corner of your screen. 
2. Click on the Settings icon. 
3. Select Bluetooth & other devices. 
4. From the list of Bluetooth devices, select the one you wish to reset. 
5. Click the “Remove device” button. 
6. Turn off the Bluetooth device. 
7. Turn the Bluetooth device back on and make sure it is discoverable. 
8. Click the “Add device” button. 
9. Follow the instructions to re-pair your Bluetooth device.

Fix 5: Restart your Bluetooth Device

Restarting your Bluetooth device can also help solve any issues you may have. It will reset any existing connection issues that may be causing problems with the Bluetooth connection. Turn off your Bluetooth device and then turn it back on again.

Fix 6: Run the Bluetooth Troubleshooter

Windows has a built-in troubleshooter that can help you diagnose and fix any issues with your Bluetooth. Here’s how to run it:

1. Click the Start button in the lower-left corner of your screen. 
2. Click on the Settings icon. 
3. Select System from the left menu.
4. Scroll down and click Troubleshoot.
5. Then, click Other troubleshooters.
6. Find the Bluetooth troubleshooter and click on Run next to it.
7. Follow the on-screen instructions to complete the troubleshooting process.

Once the troubleshooter has finished running, it will provide you with a list of any problems it found and suggest solutions. If the troubleshooter was able to fix the issue, your laptop’s Bluetooth should now be working correctly. If not, move down to the next solution.

Fix 7: Reinstall the Bluetooth Driver

If you still have trouble with Bluetooth connections on your ASUS ROG Strix G15/G17, try reinstalling the Bluetooth drivers. This is because if the Bluetooth driver is not working correctly, then your device won’t be able to connect with other devices. Reinstalling the driver should help fix this issue. Follow the steps below to reinstall the Bluetooth driver: 

1. Press the Windows key + R to open the Run dialogue box.
2. Type “devmgmt.msc” in the box and click OK.
3. In the Device Manager window, expand the Network Adapter section.
4. Right-click on the Bluetooth driver and select Uninstall device from the context menu.
5. You will be prompted to confirm the uninstall, so select Yes.
6. Once the driver is uninstalled, restart your system, and the missing drivers will be automatically installed. 

Fix 8: Update your Laptop’s Software

Outdated software can also interfere with your Bluetooth connection and cause it not to work. That’s why keeping your software up to date is always a good idea. Here’s how to check for updates on your ASUS ROG Strix G15/G17:

1. Click the Start button in the lower-left corner of your screen. 
2. Click on the Settings icon. 
3. Select Windows Update from the left menu.
4. In the right pane, click on Check for updates.
5. If any updates are detected, click on Download & install or Download & install all to start installing them.
6. Once the updates are installed, restart your computer for the changes to take effect.

Once your laptop is up to date, try connecting to Bluetooth again. The connection should now be established without any issues.

Fix 9: Perform a System Restore

If your Bluetooth was working fine earlier and suddenly stopped working, you can try performing a system restore to an earlier point when it was working correctly.

Performing a system restore will reset your laptop to an earlier point in time before the issue began. Here’s how to perform a system restore:

1. Open the Start menu and type “System Restore” into the search box. Select “Create a restore point” from the list of results.
2. In the System Restore window, click on System Restore and then click Next.
3. Select the restore point you want to go back to and then click Next.
4. Finally, click Finish to begin the system restore process.

By performing a system restore, you should be able to fix the Bluetooth connection issue on your ASUS ROG Strix G15/G17 laptop. Once the system restore is complete, you should be able to use your laptop’s Bluetooth connection again.

Fix 10: Reset your ASUS ROG Strix

If none of the above solutions works, you can try resetting your ASUS ROG Strix. This will restore the laptop to its original factory settings. However, be aware that this will erase all your data and settings. Here’s a step-by-step guide on how to reset your ASUS ROG Strix laptop. 

Note: Make sure to backup your data before resetting your PC.

1. Click the Start button in the lower-left corner of your screen. 
2. Click on the Settings icon. 
3. Select System on the left side of the window. 
4. Click Recovery > Reset PC.
5. Select Remove everything.
6. Follow the on-screen instructions to complete the reset process.
7. Your laptop will now start resetting itself. Wait for the reset process to finish. 

Once your laptop is reset, you should be able to access your Bluetooth devices again. If the issue persists, it’s best to contact ASUS customer service for further assistance.

Frequently Asked Questions

Why is my Bluetooth not working on my ASUS ROG Strix?

There could be several reasons why your Bluetooth is not working on your ASUS ROG Strix, such as a disabled Bluetooth driver, a problem with the Bluetooth device, or a problem with the Windows operating system.

How do I fix the Bluetooth on my ASUS ROG Strix G15 or G17?

There are several potential fixes that you can try, such as making sure Bluetooth is turned on, restarting your laptop, enabling the Bluetooth driver, re-pairing your Bluetooth device, and running the Bluetooth troubleshooter.

Final Words

These were the solutions to fix Bluetooth issues on your ASUS ROG Strix G15/G17. From making sure Bluetooth is turned on to reinstalling the Bluetooth driver and even performing a system restore, many options exist. Remember to start with the most straightforward solutions, such as checking that Bluetooth is turned on and restarting your laptop, before moving on to more advanced options, such as reinstalling the driver or performing a system restore. If all else fails, you can always contact ASUS customer service for further assistance.