Fix: Razer BlackShark V2, V2 X, And V2 Pro Not Working on PS4, PS5, And Xbox Consoles

Game headsets from Razer are suitable for a wide variety of situations. For an over-the-ear experience that’s big, powerful, and wired, there are the Krakens. There are also the Nari headphone models, which offer wireless connectivity. For those looking for a sleek, light, competitive headset, you have the Blackshark V2 series. As compared to Razer’s Kraken and Nari headsets, the Blackshark V2 series is lighter and smaller.

Replaced by earphones with oval earcups with matte black plastic shells, the earphones’ signature large, circular earcups have gone. But unfortunately, some users are complaining that their Razer BlackShark V2, V2 X, And V2 Pro are not working on PS4, PS5, and Xbox Consoles.

But, nothing to fret about as we have some fixes for you. Therefore, if you are also facing the Razer BlackShark V2, V2 X, and V2 Pro not working on PS4, PS5, And Xbox Consoles, make sure to perform these fixes.

Fix: Razer BlackShark V2, V2 X, And V2 Pro Not Working on PS4, PS5, And Xbox Consoles

How To Fix Razer BlackShark V2, V2 X, And V2 Pro Not Working on PS4, PS5, And Xbox Consoles

So, here are a few tips that will help you resolve the Razer BlackShark V2, V2 X, and V2 Pro not working on PS4, PS5, And Xbox Consoles. You should therefore read to the end.

Fix 1: Make Sure It Is Connected Properly

It is possible that your Razer Blackshark V2, V2 X, and V2 Pro are not connecting to your console properly, due to which you are facing this problem. Therefore, you must have to make sure that the headphone is connected properly to your device. 

Fix 2: Check For External Damage

Have you checked the external condition of your headphones? Apparently, there is a good chance that your Razer Blackshark headset may have damage externally, causing it not to work. Hence, we recommend that you check your headset thoroughly before using it, and if you find any dent, crack, or other damage, make sure to visit the service center to have it fixed.

Fix 3: Check The Cable

A faulty cable is also sometimes the reason behind why your Razer BlackShark V2, V2 X, And V2 Pro are not working on PS4, PS5, and Xbox Consoles. If you use a damaged cable of your Blackshark V2 series headset, then it may not connect properly, due to which it fails to work properly. So, you have to ensure that the Blackshark cable is working properly and has no damage. If it does, replace it immediately.

Fix 4: Reboot Your Console

For those who have tried the unplug and replug method but have yet to solve the problem, it is a good idea to again unplug the headset and to start your console from scratch. Nevertheless, wait until your console has fully started up before plugging in your headphones. If you have done that, you will find that your headset will start working again on your console since the device software now has recognized it, and it will work properly again.

Fix 5: Try Connecting It To Another Device

There are possible chances that you may face this problem just because it is not supported on your device. Meanwhile, we suggest you to try connecting your Razer Blackshark headphone to another device to check whether it is working or not. 

Fix 6: Contact To Support Team

You are welcome to try any of our recommended methods if none of them work for you. You still have to fix the Razer Blackshark headsets’ headphone issue if they are not turning on, however. Ask the Razer support team about this problem if you haven’t already. You might then be offered a few more fixes, or you might be directed to a nearby service center, depending on how the incident unfolded.

So, that’s all on how to fix Razer BlackShark V2, V2 X, And V2 Pro are not working on PS4, PS5, and Xbox Consoles. We hope that this guide has helped you. But, in case you find that you have any doubts or queries, make sure to comment below.

Comments

  1. So my headphones I can’t hear anyone. When I’m playing. And my team mates can’t hear me either. But if I stream they can hear me on my stream. What do I do.

  2. Hello,

    I had a headset just like the one I have now which is the V2 pro linked up to my PS five. I had issues with the headset not working so I returned them and you guys sent me a replacement, but now they will not link up to my PS five

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