Common problems of Vivo Y69 and their solutions: Wi-Fi, Network, Bluetooth, SD, sim, and more

VIVO launched the latest smartphone called VIVO Y69. It came out of the box with Android 7.0 Nougat. The device features a 5.5-inch HD Display with a screen resolution of 1280 x 720 pixels. Under the hood, the device is powered by a MediaTek MT6750 Quad Core 1.5GHz processor. A 3 GB RAM and a 32 GB ROM are also added to the device. Coming into the camera department, at the rear, the device has a 13-megapixel camera and in the front, a 16-megapixel camera is added. A fingerprint sensor is also added to the rear of the device. Read below the common problems of Vivo Y69 and their solutions.

Vivo Y69 is one of the best available devices at the present time. You might have no idea but it has gained popularity in a short span of time. In case you are facing any problem with this gadget, I would like to tell you that it’s not necessary you are facing it because of a hardware problem. The fact is most of the issues actually arrive due to some minor bugs in the operating system of the device. This clearly means you can eliminate them simply if you have good knowledge about the common Vivo Y69 problems and fixes. Check out below how this task can be accomplished.

Common problems of Vivo Y69 and their solutions: Wi-Fi, Network, Bluetooth, SD, sim, and more


Common Vivo Y69 problems and fixes

The Vivo gadgets are purely based on quality and thus the chances of any problem in them are less. Still, it would be good for you to grab knowledge on common Vivo Y69 problems and fixes. This is because later or sooner you can have them. To get the phone in working mode again, I urge you to follow all the methods/instructions mentioned against every problem in the same manner as they are instructed to you. cannot be held responsible for the transformation of the current problem in your phone or origination of a new one if you follow this guide in a different way than suggested.

Connectivity issues

To solve the connectivity related problems, here is what you need to do with your device

Bluetooth connectivity issues

  • Check if your concern is solved with a simple reboot
  • Put the Bluetooth OFF and then again turn it ON. Connect your device now
  • Make sure you paired the device correctly
  • The visibility of the connection might be hidden on either of the phones.
  • Disable power saving mode on the phone
  • Delete the history of previously paired gadgets
  • The Bluetooth connections might have restrictions on the same
  • Maybe your device is already connected to another nearby device whose Bluetooth is left open.

[su_note note_color=”#fce6ec”]If you are facing Bluetooth pairing issue, then follow our guide on How to Fix Bluetooth Pairing Problems[/su_note]

Wi-Fi connectivity issues

  • You might have a daily bandwidth limit which you have already consumed
  • Reboot your router and see if the problem is gone
  • Update the OS and the apps which are pending
  • Check and make sure that signal is stable on the router
  • Enter correct password. Don’t forget to update the same in case it is not
  • If other data sharing apps are running in the background, close them
  • Make sure your Wi-Fi hotspot is not shared among different users
  • Forget the connection and then again add it
  • The last option to proceed with is re-configuration

Quick Guide On How To Fix Vivo Wifi Problems? Troubleshooting Tips

[su_note note_color=”#fce6ec”]You can now follow our another guide on How to Boost WiFi signal on your Android phone[/su_note]

Bad camera quality

The Smartphone often start giving poor camera outcomes and this happens due to a very large number of reasons. Well, the fact is there are several things which users generally perform on a Smartphone every day. Most of us don’t actually know that they have a direct influence on the device in a negative manner. If you are facing the camera related problems, check out below the reasons for their origination and the best available methods and instructions to deal with them

  • To get quality results, always use the default camera app
  • If there is an app which is yet to be updated, do it as soon as you can
  • Remove the transparent cover from the screen which might be causing this problem
  • The device lens might have dirt deposited over there from your fingers
  • Focus on the object before capturing that moment. This simply lets you deal the blur problem in a good manner
  • The camera always give the best output if you prefer the default app
  • Use the device flash if the lighting conditions are low
  • Clean the cache memory of camera app simply

Doesn’t recognize Windows 10

There are many users who often report this problem even with their brand new devices. Well, it would be good for you to keep this thing in your mind that this problem can have several reasons to be there in your device. This is basically an issue which you can solve if you carefully pay attention to the below-listed methods

  • The connecting cable you are using might be in a non-working condition
  • Update the USB drivers simply
  • Use a parallel USB port if the one you connected doesn’t work
  • Performa  simple restart once the connection is created
  • Make sure the data you are transferring is not corrupt
  • See if the device is not already enrolled in another task such as downloading data. This can also be the reason for this problem

Quick Battery draining & slow charging

None wants to put the device on charging shortly after charging it fully. Of course, we all know how daunting it is when you have to put your gadget away from you just because it needs charging. In case the Smartphone battery is draining too quickly and you have no idea why this is happening, here is what you can do.

  • If so many apps are running in the background, simply disable them
  • Don’t share Wi-Fi hotspot with other devices
  • There might be an infected app on the device which is causing this issue
  • Maybe there are so many apps installed on the phone
  • Disable notifications from the apps which are not useful to you
  • Control screen brightness
  • Don’t use any accessory which is not authorized
  • The power socket you are using might be faulty

[su_note note_color=”#fce6ec”]You can now follow our another guide on How to Fix Vivo Battery Draining Problems[/su_note]

Overheating problems

Vivo Y69 comes under the MediaTek processor. The dissipation of more heat from the phone is not at all a bad thing. Actually, some tasks are complex and need the involvement of hardware upto a high extent. However, this actually doesn’t create this problem. The same arrives on the phone when it fails to properly ventilate the same. Also, many other indirect factors can also be responsible for this. In case you are facing them, here is what you can do simply to get the things again on track.

  • Always use a power bank which is of good quality
  • Don’t perform multi-tasking beyond a limit
  • Don’t forget to update the Operating system of the device
  • Avoid downloading bulky files simultaneously
  • Make sure you haven’t received an infected data on the phone
  • Check if the phone has a physical damage to the battery

[su_note note_color=”#fce6ec”]You can now follow our another guide on How To Fix Vivo Overheating Problem[/su_note]

Unresponsive Touchscreen (common Vivo Y69 problems and fixes)

This device has the best touchscreen installed on it to let users perform all the tasks smoothly. In case the same is not functioning properly and you are facing other problems also due to the very same reasons, the following instructions can help you in avoiding this problem easily.

  • First of all, keep this thing in mind that such an issue is often confused as a hardware problem
  • Update the device OS first of all
  • In case you are wearing gloves, remove them simply
  • Clean your hands if they are wet
  • Remove the screen protector if the same is installed on the device
  • Make sure there is no liquid damage to the screen

Performance issues

You don’t need me to know why performance matter and I am sure you don’t want to compromise with the same under any situation. Probably a slow operating smartphone bring a very bad experience with it and often annoys the users. If you are facing this problem, you can do the following.

  • Update or remove the apps which are showing unexpected behavior
  • Maybe there is a virus-infected file in the device default memory
  • Always keep some space empty in the device for smooth performance
  • The device might be slower because you often charge it from laptop USB port
  • Make sure not to use the phone while charging
  • Installation of an app from a third-party source can also be the reason for this problem

SIM related problems

For those who are facing this problem, the best available instructions and methods are spotlighted below in a very simple manner

  • Remove the SIM card and re-insert it again. Perform a simple reboot after this
  • Replace the SIM card tray if you find it damaged
  • Make sure all the services are active on the SIM
  • The device operating frequency might not be same as the SIM
  • Make sure there are no network related problems on your SIM card
  • Open SIM setting and search for the network manually if it doesn’t appear
  • Get the SIM card replacement if other methods wouldn’t work

[su_note note_color=”#fce6ec”]Here is the simple guide to Fix Vivo Weak Signal Or Lost Network Issue.[/su_note]

Earpiece Sounds Robotic

This problem if declare its presence in your gadget, you can try the following to avoid it

  • If you are using an earpiece which is of low quality, replace it with the original one
  • Take device into power saving mode and see if the problem is gone
  • Make sure the universal earphone jack is clean
  • Of the problem is still there, try performing a hard reset

GPS problems

It is very much true that these issues are often based on the network. However, you can try the following set of instructions and methods to get the things back on track

  • Maybe the Wi-Fi/Mobile data is turned OFF
  • Make sure the signal strength is proper if you are in a basement
  • The GPS might not be updated in the device
  • If you are in an indoor location, go out of the building

How To Fix Vivo GPS Problem [Methods & Quick Troubleshoot]

[su_note note_color=”#fce6ec”]Here is the simple guide on How to improve GPS signal on your Android device.[/su_note]

No SD card detected

In case the memory card you inserted in the phone is not operating properly or doesn’t operate at all, the following are the methods you can simply go ahead with to get things in your favor.

  • The SD card might be completely filled, delete some files if that is the case
  • The card you are using should be based on quality and is free from compatibility problems with the device
  • In case the card is not used for a long time, format it before you insert it in device
  • Check for the physical damage to both card and the slot
  • Make sure your SD card doesn’t have data infected with the virus

With this information regarding the common Vivo Y69 problems and fixes, it is possible for you readers to get the best possible answers to most of your concerns. For any other problem which is not listed here, let me know through the below comment section.


  1. My Vivo Y69 has an audio issue. Without any setting the complete audio expect phone ring all audios will be played in phone’s inbuilt earpiece. if once restarted the issue will be solved for some time again it will happen. Please give me a solution

  2. My Vivo Y69 has an hang & slow issue. Without any setting change on the screen message is come , -google is not responding-click on-wait/close/report.,googleplay is not responding-click on-wait/close/report, googlewhatsup is not responding-click on-wait/close/report, when iam click on wait,screen slowly hang & disappear & some time after mobile is automic on, Action taken on mobile repaireaing- Formating done,softwere upload but problem is same existing Please give me a solution

  3. I have vivo y69 I am facing problem in downloading system update new version 1.16.1 it is not loading

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