Dropbox is a popular platform that you can use to share files, save copies of those files and store them in the cloud. This solid hosting service rarely causes problems but sometimes can cause headaches for its users. Anyway, recently several Windows 11 users have reported that Dropbox keeps throwing errors when syncing data.
- Fixes for the Dropbox Not Syncing on Windows 11 Issue
- FIX 1: Restart the PC
- FIX 2: Restart Dropbox processes
- FIX 3: Network troubleshoot
- FIX 4: Delete Dropbox cache
- FIX 5: Close other syncing activity
- FIX 6: Allow Dropbox access through Firewall
- Fix 7: Adjust Date and Time
- FIX 8: Rename the file
- FIX 9: Try Hardlink repair
- Fix 10: Allow Dropbox to sync files
- FIX 11: Troubleshoot Dropbox
- FIX 12: Reinstall the app
Fixes for the Dropbox Not Syncing on Windows 11 Issue
We can find several factors that cause Dropbox Sync to stop working on your latest Windows 11. If you are also having such an irritating issue, then you can follow the solutions given below to resolve the same quickly and easily. So without further ado, let us move on to the detailed solutions.
FIX 1: Restart the PC
Simply restarting the system is one of the best solutions to clear up any existing minor glitches on any application, not just Dropbox. So, as a first try to resolve the Dropbox Not Syncing on Windows 11, you should restart your computer and see if the said issue is resolved.
FIX 2: Restart Dropbox processes
If Dropbox Syncing stops abruptly on your system, then you should check that the Dropbox process is running on your system. If not, you should restart the process and check if the said issue is resolved. For doing so, follow these steps,
- Right-click on the Taskbar and open the Task Manager window.
- Inside the Task Manager, select the Services tab and locate Dropbox services from the list.
- Then select all the Dropbox processes, right-click on them, and select Restart.
- Once done, exit from the Task Manager and check for improvement.
FIX 3: Network troubleshoot
Sometimes the Dropbox Not Syncing on your Windows 11 can occur due to network issues. The best option here is to resolve the same issue is troubleshooting the network connectivity. For doing so, follow these steps,
- Open the Windows 11 Start menu and choose Settings.
- Then in the search box, type Find and fix network problems and click on Advanced option in the dialog box.
- On the Internet connection window, tick the checkbox near Apply repairs automatically and click on OK.
- In the newly opened window, select Troubleshoot my connection to the internet option to resolve the existing connectivity issues.
- Once done, restart the system and check whether the said issue persists on your system.
FIX 4: Delete Dropbox cache
The mounted cache might be another reason for the Dropbox Not Syncing issue on your Windows 11. Here the best possible fix is deleting the piled-up cache as quickly as possible. For doing so, follow these steps,
- Launch the File Explorer window on your desktop.
- Then move to Dropbox folder and select Cache folder; otherwise, type %HOMEPATH%Dropbox.dropbox.cache in the address bar to open cache folder.
- Now select all the cache by pressing Ctrl + A and clicking on the Delete button on your keyboard.
- Once done, restart the system and check whether the issue is resolved or not.
FIX 5: Close other syncing activity
If you use multiple cloud storage services at the same time, Dropbox can make it difficult to sync files. In this case, you need to pause syncing other applications such as OneDrive and Google Drive while Dropbox is running.
FIX 6: Allow Dropbox access through Firewall
At times, Dropbox does not get updated along with other applications due to unnecessary interruption of the Windows Firewall. If Dropbox has not been updated for a long time, it will not sync data. If so, you may need to make some changes to your firewall settings to avoid the same issue. For doing so, follow these steps,
- Type Firewall in the search box and open Firewall & Network protection window.
- Then click on Allow an app through the firewall option.
- In the newly opened window, tick the checkbox next to Dropbox and save the changes.
- Once done, restart the system and check Dropbox syncing now or not in your Windows 11.
Fix 7: Adjust Date and Time
If your system’s date and time are not set correctly, Dropbox may not work properly, and errors may continue to occur when syncing data. In this case, you need to set the exact date and time to resolve the problem. For doing so, follow these steps,
- Right-click over your taskbar Data and Time and select Adjust Date and Time option.
- Then turn off the toggle beside the option Set time automatically.
- And click on the Change button next to the Set the date and time manually option.
- Now set the exact time and date and click on the Change button to save all the changes.
- Once done, restart the system and check whether the said issue persists or not.
FIX 8: Rename the file
If you use an incompatible character in your file name, then Dropbox shows a sync issue. Dropbox is very careful about allowing characters to enter its platform. Here you should ensure your file name does not contain any special characters such as @, %, #, $. For doing so, follow these steps,
- Right-click on the problematic file and select Rename option.
- Then give a new name without any special characters.
- Once done, save the file and check for improvement.
If you encounter any kind of sync issues on Dropbox, you should try a hard link solution to resolve the issue in no time. For doing so, follow these steps,
- Open Dropbox on your system and click on Initials.
- Then click on the Preferences option and choose Accounts from the top of the screen.
- Now press Alt + H altogether to activate the Support feature section.
- And click on the Fix Hardlinks option to fix any kind of syncing issue.
- Once done, check that said issue gets resolved.
Fix 10: Allow Dropbox to sync files
If the files are not allowed to be get synced, Dropbox may keep throwing sync issues. Here the best solution is allowing Dropbox to sync your files. For doing so, follow these steps,
- Close Dropbox completely and exit from all activities.
- Then press Windows + R to open the Run dialog box, type cmd, and press OK.
- Now inside Command Prompt window, type the following commands one after another and press Enter,
icacls “%HOMEPATH%\Dropbox” /grant “%USERNAME%”:(F)/T
icacls “%HOMEPATH%\Dropbox” /grant “%USERNAME%”:(F)/T
icacls “%APPDATA%\Dropbox” /grant “%USERNAME%”:(F)/T
- Once done, restart the system and check whether the issue persists.
FIX 11: Troubleshoot Dropbox
Another solution to tackle the Dropbox Not Syncing issue on Windows 11 is to run the built-in troubleshooter tool. For doing so, follow these steps,
- Open the Start menu and from the list, select Settings.
- Inside Settings windows, select System and click on Troubleshoot option.
- Then select the Other troubleshooter’s option and click on the Run button next to Windows Store Apps.
- Once done, restart the system and check whether the issue is resolved for you.
FIX 12: Reinstall the app
If none of the above solutions worked for you, then you need to uninstall and reinstall the app from a trustworthy source. Once done, relaunch Dropbox and check for improvement.
These are the top fixes for the Dropbox Not Syncing on Windows 11 issue. Along with all the fixes mentioned above, you can disable the antivirus temporarily and see it helps or not.
Anyway, we hope any of the solutions mentioned above might help you to resolve the same issue. If you have any queries or feedback, leave a comment in the below comment box.