Samsung Galaxy S10 smartphones are absolutely gorgeous, both in terms of design and performance. With a whole bunch with new features, including the in-display fingerprint sensor and performant cameras, Galaxy S10, S10E, and S10 Plus are the best-selling handheld devices of 2019, so far. However, they are not free of glitches. One of the most annoying bugs that users have complained of is the “unfortunately, Messages has stopped” error.
I know that this bug is keeping you off texting, but you don’t have to worry much about it since you can fix it yourself. In this article, I will show you some easy steps to fix “unfortunately, Messages has stopped” error on Galaxy S10, S10E, and S10 Plus. And, believe me, they are some straightforward solutions to your problem, and in less than ten minutes, you’ll be able again to text your friends.
Easy Steps to Fix “Unfortunately, Messages Has Stopped” Error on Galaxy S10, S10E or S10 Plus
In all the cases, the so-called “unfortunately, Messages has stopped” error is due to an app, software, or firmware-related issue so you can troubleshoot this glitch faster than you think. Just follow one of the following solutions.
Force restart your smartphone
A minor app- or firmware-related glitch might be the culprit behind the “unfortunately, Messages has stopped” error. To perform a force reboot, follow the next steps:
- Press and hold the Power and Volume Down keys for approximately 10 seconds or until the Android logo comes up
- Select Normal Boot if the Maintenance Boot Menu pops up – if not, allow your device to restart as usual
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Enter Safe Mode
Sometimes, a third-party app is causing the “unfortunately, Messages has stopped” error. To check if that’s the case, you can try using the Messages app in Safe Mode. Use Galaxy S10 smartphone in Safe Mode by following the next steps:
- Power off your Galaxy S10 smartphone
- Press and hold the Power button key and release it when the SAMSUNG logo appears on the display
- Right afterward, press and hold the Volume Down button
- Hold the Volume Down button until the device boots up, and the Safe Mode text appears in the bottom left corner
If the Messages app is flawlessly working in Safe Mode, then the issue might be a third-party app installed on your Galaxy S10 device.
Clear Messages cache and data
On many occasions, the “unfortunately, Messages has stopped” error might be due to some corrupted cache and data within the Messages app. To clear Messages cache and data follow the next steps:
- Go to Settings -> Apps and tap Menu > Show System Apps
- Locate Messages app
- Go to Storage -> Clear Cache -> Clear Data -> Delete
- Confirm your selection
You should note that this action might delete all your messages, so if you have some important ones, back them up at first.
Master reset your Samsung Galaxy S10 device
The ultimate solution to fix “unfortunately, Messages has stopped” error on Galaxy S10, S10E, and S10 Plus is to factory reset your smartphone. However, remember to back up your personal data since a master reset operation will delete all the files stored on your device.
Here’s how to perform a master reset on a Samsung Galaxy S10 smartphone:
- Turn off your smartphone
- Press and hold both the Volume Up and Bixby buttons for a couple of seconds
- Press and hold the Power key without releasing the first two
- Once the Android logo pops up, release all the keys
- When the Android Recovery Menu opens up, navigate to “Wipe Cache/Factory Reset” and choose Factory Reset
- Wait until the operation ends
Hopefully, the methods presented above helped you fix “unfortunately, Messages has stopped” error on Galaxy S10, S10E, and S10 Plus.