Fix: AMD Link Sound or Audio Not Working

AMD Link is a mobile app that easily connects with the Windows computer and its AMD GPU card to start offering multiple features like monitoring PC performance, voice controls, game capture, game streaming, etc. Now, plenty of users are getting affected by the AMD Link Sound or Audio Not Working issue on the PC. If you’re also facing the same issue then make sure to follow this troubleshooting guide.

According to the reports on the AMDHelp subreddit, multiple users are getting affected by the audio issue that indicates there is no audio coming out from the PC while connected to AMD Link. It seems that the audio is coming out directly from the speakers of the PC. Therefore, users are able to stream and play the game using AMD Link on the PC but they have to depend on the PC for the audio which is quite frustrating.

Fix: AMD Link Sound or Audio Not Working

It’s also worth mentioning that updating the graphics driver or updating BIOS or even using the default audio output device on the PC doesn’t come in handy to the users whatsoever. However, we’ve provided a couple of possible workarounds for you that may come in handy in some scenarios. Just try them out one by one to check whether the problem has been fixed or not.

1. Check Radeon Settings: Host Service

While you’re streaming the game on the PC, try opening the Volume Mixer option on your PC (right-click on the volume indicator from the taskbar) and check whether you see a process called “Radeon Settings: Host Service”.

If it’s muted (or the volume level is very low) then make sure to set the volume level high and turn it on to cross-check the issue again.

2. Roll Back Audio Driver

We’ll recommend you roll back the audio driver to its previous version to try fixing this issue completely. To do so:

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  • Just press the Windows + X keys to open the Quick Link Menu.
  • Then click on Device Manager > Double-click on the Sound, Video, and Game Controllers to expand it.
  • Now, right-click on the device and select Properties.
  • Click on the Driver tab and then select Roll Back Driver to downgrade the version. (If available)
  • Once done, make sure to reboot the PC to apply changes.

There is no additional solution available yet. You may have to contact AMD support for further assistance on it.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

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