Netflix is one of the most popular and well-liked streaming platforms globally, known for its vast library of popular movies, TV shows, and original content. Several users prefer this platform to watch their favorite content shows, as it provides high-quality content. However, like any other streaming service, Netflix can encounter occasional problems.
The majority of Netflix users experience the “Cannot parse response” error. This error message says, “Safari can’t open this page.” However, this error can be irritating especially when you’re willing to watch your favorite content shows or movies on your device by using the Safari browser. IPhone and Mac users encounter this specific problem on their Safari browser.
Many users have stated the error on several platforms, including Reddit. If you are someone encountering an error with Netflix, don’t brood. In this blog post, we will walk you through the effective way that you can troubleshoot and resolve on your own. Without further ado, let’s get right to it.
How to Fix Netflix Cannot Parse Response Error
There could be a number of reasons why “Cannot parse response” errors on Netflix. There’s a feasibility that Netflix is showing a “Cannot parse response” error due to an issue with the browser itself. In addition, it could be possible that due to an unstable internet connection, Netflix isn’t working anymore or showing an error. However, if you’re using any VPNs on your device, you may face trouble with the Safari browser.
If you’re unable to access Netflix platform on your Safari browser, worry not, there are several methods available which you can take to troubleshoot and solve them. Below we have listed some effective workarounds that will help you in fixing the error. Make sure to follow all the solutions till the end and you should be able to access Netflix again. Let’s begin with the first solution.
Fix 1: Check the Server Status
If Netflix shows a “Cannot parse response” error on the Safari browser on your Mac or iOS device, you should first check for the server status. There’s a feasibility that the Netflix servers are under maintenance. In that case, you can’t access Netflix. But, you can check the server status by visiting the DownDetector/Netflix to verify whether the servers are down or running correctly.
If you find that Netflix server is going on or running on maintenance, you can’t do any such things except waiting for a couple of minutes. Make sure to wait until or unless the server issues get fixed back to resolve the issue of their end. In case there is no server issue, follow the next solution.
Fix 2: Clear Cookies and Cache Data
If you’re trying to access Netflix on your Safari browser and it shows “Cannot parse response” error on the screen, it could be due to an issue with the browser. In that case, you should clear your cookies and cache data on your browser. This is one of the simplest methods you can take to try to solve errors.
Sometimes, the corrupted cache data on the browser can cause several issues with certain platforms while accessing it. This can be annoying especially if you want to stream your favorite content shows. Make sure to clear the cookies and cache data on your Safari browser.
Clear History and Website Data on iPhone:
- Open the Settings on your iPhone.
- Scroll down and tap Safari.
- Next, scroll down and tap on Clear History and Website Data.
- Confirm it by tapping on Clear History and Data.
Clear Data on Safari Browser on Mac:
- Launch Safari browser on your Mac.
- Choose the Preferences/Settings option and switch to the Privacy tab.
- Click on the Manage Website Data button to open it.
- Select the website and hit the Remove command button.
- Finally, click the Done button to finish.
Once you have cleared the cache and website data on your iOS and Mac device, refresh the browser and check if the error has been resolved. If the issue persists, try the next solution.
Fix 3: Check Your Internet Connection
Netflix needs a stable and strong internet connection to run smoothly and efficiently. Every streaming service requires a stable internet connection to perform well. If the Netflix isn’t working or showing “Cannot parse response” error on the screen, then there might be a chance that your internet connection is poor or unstable.
Internet connection is necessary to operate certain applications or services in a smooth way. If the platform you’re trying to access isn’t working correctly, make sure to check the internet connection on your device. If the internet connection is unstable or poor then you may experience such issues with Netflix. However, you can check the current speed of your internet by visiting the site — Fast.com on your browser.
This will provide the current speed network that you can check the internet speed of your network. In case the network is poor or unstable, then turn off Airplane Mode on your device and then turn back on. This will help you in refreshing the internet. You can also try to switch to a Wi-Fi network instead using cellular data on your iOS device.
Furthermore, if you are connected with a Wi-Fi network on your device and it’s giving a poor network, then you should restart your Wi-Fi router or modem to refresh the network connection. To do this, unplug the power source or cable from the wall socket and then wait for a minute. Afterwards, plug the power source or cable back to the wall socket and connect the network with your device. After that, ensure to check whether the error has been resolved or not.
Fix 4: Restart Your Device
If you’re using Netflix on your iOS device and it’s showing “Cannot parse response” error on the screen, you should restart your device. Restarting the device is one of the most workable and effective methods that fixes several software issues and glitches.
This refreshes the device and other apps by clearing bugs and minor issues. If Netflix isn’t working on your device, make sure to restart your device and try checking the results. If you’re using Netflix on your PC then ensure to restart it.
To restart your computer, follow the steps below:
- Press and hold the Power button until the screen automatically turns off.
- Once the screen goes black or the logo appears, release the Power button and wait for a second to boot up.
To force restart your iPhone device, follow the steps below:
- Press and quickly release the Volume Up button.
- Next, press and quickly release the Volume Down button.
- Press and hold the Power button (side button) until the screen goes black and the Apple logo appears on the screen.
- Once the Apple logo appears on the screen, release the power button.
Fix 5: Disable VPN Connection
If you’re using any VPN (Virtual Private Network) on your iOS or Mac device, then you may experience such issues with the Safari browser. If Netflix is show’s “Cannot parse response” error on the screen, you should try disabling the VPN connection.
Sometimes, using the VPN on the device can cause several issues including errors. It is suggested you disable the VPN network on the device and quit the Safari browser. Afterwards try checking if the issue has been resolved. You can enable the VPN back once the issue has been resolved.
Fix 6: Update Safari Browser
An outdated Safari browser can also cause several issues and errors including Netflix “Cannot parse response” error. If Netflix is not working on your device, make sure to update the Safari browser to the latest version on your device.
Once the update is finished, launch Netflix and check if the issue has been resolved. If the issue still persists, try the next solution.
Fix 7: Try a Different Browser
If you have tried the above solutions and it failed to resolve the Netflix “Cannot parse response” error, you should try using a different browser on your device. There are several browsers available on the internet which are completely free to install and use on the device.
If you’re unable to access Netflix on your iOS or Mac device on the Safari browser, ensure to use a different browser. You can try using Microsoft Edge, Chrome browser, Firefox, Opera Mini Browser, etc. Try any of these browsers and launch Netflix on it to check if the issue has been resolved.
Fix 8: Contact Netflix Support Team
If none of the above-mentioned solutions helps you to resolve Netflix “Cannot parse response” error, you should take help by contacting the Netflix support team. They will probably suggest you with their best solutions and you’ll fix the problem soon. By following their suggestions, you can easily get back using Netflix on the Safari browser and enjoy your favorite content or shows on the screen.
Conclusion
Netflix is primarily one of the popular and well-known streaming services that offers a variety of streaming contents, TV shows, movies, etc. You can take a full advantage by taking the premium subscription and enjoying the full benefits. However, it could be irritating when this service doesn’t work perfectly.
Fortunately, we have mentioned the best workarounds above that will help you to fix the Netflix error on the Safari browser. We hope that this guide helped you. Make sure to follow each and every solution and you’ll be back to access Netflix again. If you have any questions or doubts related to this, let us know in the comments section.