4. Check PSN Server Status
Sometimes it may be possible that the PlayStation Network is having an outage or downtime issue. It can also affect your gameplay or server connectivity experience a lot depending on the region. To cross-check the server status, you can visit the official PlayStation Network Service Status page. If all the services are running well then make sure to visit another third-party website to check for the same status by clicking on the DownDetector Status PlayStation Network page.
At the time of writing this article, it seems that there is a huge and consistent server outage problem ongoing for the PSN platform in multiple regions. Affected users are reporting issues with sign-in to the service and server connectivity troubles a lot.
5. Update the System Software
Another important thing you should do is simply check for the system software update on your gaming console because an outdated system version or even corrupted system files can trigger multiple issues with the game launching and gameplay. A new system version can bring more features and improvements over a period of time. To do so:
- Select Settings at the top of the PlayStation home screen.
- Next, choose System Software Update > Allow any system updates to install.
- Reboot your PlayStation 4 console and then check for the issue.
6. Clear PS4 Cache Data
Sometimes a corrupted system saved data or cache data on the PlayStation console may trigger multiple issues whatsoever. It’s always a better idea to clear out the PS4 cache data by following the steps below.
- Press and hold the power button for a couple of seconds until the console is switched off completely.
- Now, you’ll need to wait for around 30 seconds or more.
- Finally, restart your console by long pressing the power button and try again to run the game and see if the issue appears or not.
7. Restore Licenses on PlayStation
You’ll need to restore licenses on PlayStation to ensure there is no issue with the account section. By following the steps below, you can be able to re-download licenses. To restore your licenses, go to Settings from the home screen > Select Account Management > Choose Restore Licenses.
8. Change the DNS Server Addresses
It’s also possible that the PS4 network settings can be messed up or not properly configured in some cases. So, checking and adjusting the network configuration on PS4 is also necessary.
- Turn on your PS4 console > Go to the main dashboard.
- Use your controller to access the Settings menu.
- Select Network > Choose Set Up Internet Connection.
- Choose Wi-Fi or LAN Cable according to your usage.
- Select Custom > Choose Automatic for the IP Address Settings.
- Choose Do Not Specify for the DHCP Host Name.
- Select Manual for the DNS Settings > Input 8.8.8.8 for the Primary DNS.
- Input 8.8.4.4 for the Secondary DNS.
- Select OK and head over to the next option > Choose Do Not Use for the MTU Settings & Proxy Server.
- Once everything is set up completely, restart your console from the main menu.
If none of these methods worked for you, make sure to reach out to PlayStation Support for further investigation on this issue. It’s always a good idea to create a support ticket or resolution ticket so that the developers can investigate it to try to fix it quickly.
That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.
