Fix: SonyLIV Not Working on VPN

SonyLIV is a popular streaming platform that offers a wide range of content across different categories, including TV shows, web series, movies, and sports. Because of geo-restrictions, streaming content on SonyLIV outside India can be a little more tricky. You can access SonyLIV in any part of the world using a reliable VPN. But, some users have reported that SonyLIV is not working on VPN. This might have stopped you from enjoying your favorite content; therefore, to help you out, we have created this post where we’ll show you multiple ways to fix this problem.

SonyLIV not working on VPN

If you can’t play SonyLIV content on a VPN connection, there’s a good chance that the VPN connection may be slow. Or, SonyLIV may have blocked your IP address. The problem could also occur if SonyLIV’s servers are not working as they are intended to. An increasing load on the server can also sometimes break the site. Well, there is n number of possibilities why SonyLIV is not working on a VPN connection.

Now that you have some understanding of the problem let’s look at the possible solutions to fix the problem.

SonyLIV Not Working On VPN, How to Fix?

Here, you will find the most effective ways to fix the SonyLIV not working on the VPN problem. Without further ado, let’s move on to the first solution.

Solution 1: Use a Reliable VPN Provider

You should not use a free VPN service. There are two main reasons for it. First, most free VPN services are not safe. They do not have a strict no-log policy and might save your internet history. Hence, it’s a big NO-NO to use a free VPN service until you do not completely trust it.

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The second reason for not using a free VPN service is that they are slow most time. Because everything is free, the number of active users is generally on the higher site. Hence, there’s a high chance that the servers are already very busy. If you still want to continue with a VPN, I recommend Proton. It has a strict no-log policy, but the servers are busy most time. If you want to go for a paid one, there are good options, such as Cyber Ghost, Express VPN, Surfshark, and IP Vanish VPN.

Solution 2: Connect to a Different VPN Location

You can’t access SonyLIV if the streaming platform has blocked your IP address. The good thing is that if you use a VPN service, you can change it in a minute. An IP address is assigned to your device whenever the device connects to the internet. You can visit whatismyipaddress.com to know your current IP address.

To change the current IP address, open the VPN app and connect to a new location. As soon as the device connects to a new location, a new IP address will be assigned to your device. Once your device has a new IP address, open SonyLIV and checks if it starts working.

Solution 3: Clear Cache

The browser you visit and the apps you’ve installed on your phone store cache for faster access of the data, which is frequently accessed. It’s important, but if the cache file is outdated or corrupted, it can cause many problems. The website may fail to load, or it can become unresponsive. You should clear the browser cache once in a while so that the websites can generate fresh copies and store them as cache.

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How to clear the cache on Google Chrome (Android):

  1. Open the Google Chrome app on your phone.
  2. Tap on the three-dot icon in the upper-right corner and select Settings.
  3. Tap on Privacy and security.
  4. Click Clear browsing data.
  5. Set the Time range as All time.
  6. Check the box next to “Cookies and site data” and “Cached images and files“.
  7. Tap on Clear data.

How to clear the cache on Safari (Mac):

  1. Launch the Safari browser and tap on the Safari tab at the top-left of your screen.
  2. Select Preferences from the dropdown menu.
  3. Go to the Advanced tab and check the Show Develop menu in the menu bar box.
  4. Close the Preferences menu.
  5. Click on the Develop tab and select Empty Caches.

How to clear the cache on Safari (iPhone, iPad):

  1. Open the Settings app.
  2. Tap on Safari.
  3. Click on Advanced and tap on Website Data.

Select Remove All Website Data.

How to clear the SonyLIV app cache:

  1. Open the Settings app on your phone.
  2. Go to the App manager, where you see the list of applications installed on your phone.
  3. Find SonyLIV in the app list and tap on it.
  4. Tap on Clear cache.
  5. Launch SonyLIV and check if the problem is fixed.

Solution 4: Uninstall and Reinstall the VPN App

If none of the above solutions have worked for you, uninstalling and reinstalling the VPN app can do the trick in fixing the streaming issues with SonyLIV. Doing this can also fix the VPN server’s connectivity issues and offer you a more stable internet connection.

Final Thoughts

I know it can be frustrating when you can’t watch your favorite shows, movies, or web series in your free time. In this blog post, we discussed why you might be facing the issue, and we went through some effective solutions later. Try the solutions mentioned in this article and check which ones spell success for you. Do let us know your thoughts, suggestions, or query (if any) in the comments section below.

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