Fix 3: Check If Your SonyLIV App is Updated
Did you check if your SonyLIV app is updated or not? Well, there are huge possibilities that you are using an outdated application on your TV, and that’s the reason why you are getting this error. So, we suggest you check if there is any update available.
However, many users reported that after updating their SonyLIV app, they were able to fix this issue. Therefore, you should also perform it and check if the SonyLIV app again starts working or not.
Fix 4: Server is Down
There are huge chances that the SonyLIV server may be down, due to which you are not able to access it. Therefore, we advise you to hover over to the DownDetector and check if other users reported the same in the last 24 hours. Also, don’t forget to hit the I Have a Problem With SonyLIV Network button.
Moreover, you can also follow them on Twitter to keep yourself updated. This will help you get all the necessary details about the upcoming shows, events, and issues currently occurring with their servers. So, you must follow them and keep your eyes on Twitter to get all the necessary information.
Fix 5: Check Your Internet Connection
Did you check if your internet is working or not? A poor internet connection might be the reason for this type of error. So, there are chances that your network connection may not be stable due to which you are facing this issue. Therefore, to check your internet connection speed, you can hover to the Ookla speed test website.
Meanwhile, if your WiFi is not giving you proper speed, we suggest you power cycle your router/modem once and check if it helps fix the connection issue. However, if the error won’t get fixed even after power cycling your router, then contact your ISP and ask them to fix the network issue in your area.
Fix 6: Reinstall The SonyLIV
Still, no luck? Don’t worry! You can still have a few fixes to help you fix the error. So, if nothing helps you, the next step you need to take is to reinstall the SonyLIV app on your Samsung, LG, or any smartTV you have.
After that, check whether the SonyLIV not working issue gets fixed. However, many users have reported that the error automatically gets resolved after reinstalling the SonyLIV app. Therefore, you should also try this out.
Fix 7: Reset Your TV
If the issue won’t get fixed even after reinstalling the app, then the last option you have is to reset your TV. So, yes, resetting your TV might help you resolve the issue. But, keep one thing in mind that this will erase everything from your TV, so you have to reinstall all the applications again.
If you are still getting the error, it is better to contact the support team. So, you can contact the support team and explain everything you currently face. After that, if possible, they will help you eliminate this situation. Otherwise, they fix it by rolling out a new patch update.
Bottom Line
So, did you try each fix that we have mentioned here in this article? Well, if so, then most probably you are now fixed the SonyLIV not working issue on your TV. Then, for whom are you waiting for? Go and enjoy your favorite. So, that’s all on this guide. We hope the fixes mentioned here have helped you. But, if you need any other information, comment below.
Sonyliv app is not working…. I did all the steps you mentioned above but still it’s not working… my tv is LG smart tv