Fix: SonyLIV Not Working on Samsung, LG, Sony, or Any Smart TV

SonyLIV is an App for videos from India or something like that, but it’s not given the information previously. You download it and realize it has been just a waste of time. I’m saying this because many users complain that the SonyLIV is not working on Samsung, LG, Sony, or any Smart TV. There is no apparent reason for this issue, but a poor internet connection could be the reason behind this error.

If you are also facing this, you do not have to worry because we have gathered some fixes that will help many users resolve this error. In addition, we have mentioned all the fixes here in this guide. So, if you are bothered because your SonyLIV app is not working on your smart TV, be with us until the end.

Fix: SonyLIV Not Working on Samsung, LG, Sony, or Any Smart TV

How to Fix SonyLIV Not Not Working on Samsung, LG, Sony, or Any Smart TV

There are various fixes that you can use to fix this issue. But, here, we have mentioned only those fixes that previously helped users resolve this error. So, let’s check the fixes to fix the SonyLIV not working on Samsung, LG, Sony, or any Smart TV.

Fix 1: Rerun Your App or Reboot Your Device

There are chances that some temporary cache files will be stored on your device, so you are getting this error. These files sometimes get damaged due to various issues.

However, when you restart your application, these files automatically get removed. So, you can rerun the SonyLIV app on your TV and check whether the issue gets fixed. Meanwhile, if the issue is unresolved, we advise you to reboot your TV. This will remove those cache files and give your TV a fresh new start to perform well. So, try this out and let us know if it helps.

Fix 2: Update Your TV OS

Generally, we ignore the minor patch updates as we think that these updates won’t have anything to do with the performance. But that’s not the truth as these fixes enhance the performance of your TV as well as fix some temporary bugs.

So, it is highly advised to check for updates regularly, and if you find that there is any update available, you can install it. Then, reboot your smart TV and check if the SonyLIV app starts working again or not. However, most probably, this time, the issue gets fixed automatically.

Fix 3: Check If Your SonyLIV App is Updated

Did you check if your SonyLIV app is updated or not? Well, there are huge possibilities that you are using an outdated application on your TV, and that’s the reason why you are getting this error. So, we suggest you check if there is any update available.

However, many users reported that after updating their SonyLIV app, they were able to fix this issue. Therefore, you should also perform it and check if the SonyLIV app again starts working or not.

Fix 4: Server is Down

There are huge chances that the SonyLIV server may be down, due to which you are not able to access it. Therefore, we advise you to hover over to the DownDetector and check if other users reported the same in the last 24 hours. Also, don’t forget to hit the I Have a Problem With SonyLIV Network button. 

Moreover, you can also follow them on Twitter to keep yourself updated. This will help you get all the necessary details about the upcoming shows, events, and issues currently occurring with their servers. So, you must follow them and keep your eyes on Twitter to get all the necessary information. 

Fix 5: Check Your Internet Connection

Did you check if your internet is working or not? A poor internet connection might be the reason for this type of error. So, there are chances that your network connection may not be stable due to which you are facing this issue. Therefore, to check your internet connection speed, you can hover to the Ookla speed test website.

Meanwhile, if your WiFi is not giving you proper speed, we suggest you power cycle your router/modem once and check if it helps fix the connection issue. However, if the error won’t get fixed even after power cycling your router, then contact your ISP and ask them to fix the network issue in your area. 

Fix 6: Reinstall The SonyLIV

Still, no luck? Don’t worry! You can still have a few fixes to help you fix the error. So, if nothing helps you, the next step you need to take is to reinstall the SonyLIV app on your Samsung, LG, or any smartTV you have.

After that, check whether the SonyLIV not working issue gets fixed. However, many users have reported that the error automatically gets resolved after reinstalling the SonyLIV app. Therefore, you should also try this out.

Fix 7: Reset Your TV

If the issue won’t get fixed even after reinstalling the app, then the last option you have is to reset your TV. So, yes, resetting your TV might help you resolve the issue. But, keep one thing in mind that this will erase everything from your TV, so you have to reinstall all the applications again. 

Fix 8: Contact To Support Team

If you are still getting the error, it is better to contact the support team. So, you can contact the support team and explain everything you currently face. After that, if possible, they will help you eliminate this situation. Otherwise, they fix it by rolling out a new patch update. 

Bottom Line

So, did you try each fix that we have mentioned here in this article? Well, if so, then most probably you are now fixed the SonyLIV not working issue on your TV. Then, for whom are you waiting for? Go and enjoy your favorite. So, that’s all on this guide. We hope the fixes mentioned here have helped you. But, if you need any other information, comment below. 


  1. Sonyliv app is not working…. I did all the steps you mentioned above but still it’s not working… my tv is LG smart tv

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