How to Fix The Sims 4 Error Code 102:c4caa9ed

The Sims 4 is a popular life simulation video game developed by Maxis & The Sims Studio and published by Electronic Arts. It’s the fourth major title in The Sims series and was released in 2014. The game is available for Microsoft Windows, PlayStation 4, Xbox One, and Macintosh OS platforms. However, some PC players of The Sims 4 are experiencing a specific error message when attempting to load the game. If you’re one of them and are encountering “The Sims 4 Error Code 102:c4caa9ed,” then this troubleshooting guide may help you.

According to some players affected by the issue, whenever they try to open a Sim or family, the game takes a while to load and displays a pop-up error message. The message reads, “Game failed to load. Error code: 102:c4caa9ed:eeb17472. It is recommended that you relaunch the game.” Despite deleting a lot of CC from the game, clearing the cache, and reinstalling the game, most players are still unable to resolve the issue. Additionally, some players have reported that the specific error code appears frequently after updating the game to its latest patch version.

How to Fix The Sims 4 Error Code 102:c4caa9ed

How to Fix The Sims 4 Error Code 102:c4caa9ed

According to the EA Solution, the said issue can happen due to the broken Mods of an old version. So, you should remove the Mods/CC from the game files and check for new updates. Meanwhile, you will need to follow some other methods that are mentioned below.

1. Clear Cache Files

  • Head over to the documents\Electronic Art\The Sims 4 location on your PC.
  • Now, delete localthumbcache.package file.
  • You can clear the Cache folder.
  • Delete IotcachedData (if any).
  • Reboot your PC and try running the game again.

2. Update Game

  • Launch the Origin client.
  • Select The Sims 4 game > Click on the Settings icon.
  • Next, click on the Update Game.
  • If there is a new patch available, your game will be updated.
  • Restart the Origin client and you’re good to go.

That’s it, guys. We assume that you’ve found this article pretty helpful. For more queries, you can comment below.

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