Fix: Kena Bridge of Spirits Crashing on PS4 or PS5 Consoles

Kena: Bridge of Spirits is an action-adventure video game that has been developed and published by Ember Lab, released in September 2021 for Windows and PlayStation platforms. The story is all about Kena, a young spirit guide who uses her magical abilities to help deceased people move to the spiritual world.  If you’re facing Kena Bridge of Spirits crashes issues on PlayStation 4 or PlayStation 5, then you’ve come to the right place!

It’s quite unfortunate that Kena Bridge of Spirits players is having issues with the startup or in-game crashing not only on PC but also on all available gaming consoles. Well, some other reports coming out that the startup crashing issue is also happening to the PlayStation 4/5 consoles.

Also Read: Fix: Kena Bridge Of Spirits Xbox or PS5 Controller Not Working

Why Does Kena Bridge of Spirits Crash?

The first thing that comes to mind when we hear about “crashing” is the term “game crash”. Well, it’s not really a game crash but more like an error that occurs while playing the game. It could be caused due to many reasons such as virus infection, hardware failure, etc. However, there are also other causes that can lead to this kind of error. So, how do we fix the game crash on PS4/PS5 Consoles?

  • Outdated Game Update
  • PS4 overheating
  • Faulty hardware or outdated firmware
  • Faulty hard drive
  • Dirty or unreadable disc
  • Random PS4 bug
  • Software glitch
  • Poor Internet connection

Also Read


Fix: Kena Bridge of Spirits PC Black Screen Problem

How to Fix Kena Bridge of Spirits Crashing on PC


Fix: Kena Bridge of Spirits Crashing on PS4, PS5 Consoles

So, without further ado, let’s jump into the guide below.

1. Check System Updates

It’s recommended to check for system updates on the PlayStation 4/5 console before getting into any other workarounds. Sometimes an outdated system build can cause several issues.

  • Go to the Settings menu on the PlayStation console.
  • Select System Software Update > Make sure to check for available updates and follow the on-screen instructions to complete the update process.
  • Once done, reboot the system to apply changes.

2. Delete Saved Game Data (PS4/PS5)

Well, corrupted or missing game data can also cause multiple issues with the crashing on the PlayStation console. We’ll recommend you delete the saved game data on the PS4/PS5 console to check for the issue.

  • Go to the Settings menu > Select Storage.
  • Choose to Saved Data > Select Kena Bridge of Spirits.
  • Press the Options button on the controller > Select the saved game data files (one or multiple).
  • Hit Delete and confirm the task to complete it.
  • Once done, make sure to reboot the console to apply changes.

All of Kena Bridge of Spirits game locally saved data will be deleted from your PlayStation console. But don’t worry. Since you’re online, all saved game data will be there.

This should fix Kena Bridge of Spirits Crashing on PS4, PS5 Consoles.

3. Rebuild Database (PS4/PS5)

Rebuilding the database on your PlayStation console can quickly resolve the potential issues or errors. To do so:

  • Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
  • Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.

Check whether this issue has been fixed with the Kena Bridge of Spirits game or not. If not, follow the next steps below.

  • Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
  • The console will boot in the Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
  • Next, you’ll get an option called ‘Rebuild Database’.
  • Select Rebuild Database and confirm the task.
  • It may take some time depending on the hard drive data size. Have some patience.
  • Once done, just reboot the system normally.

4. Reinstall Kena Bridge of Spirits

If in case, the crashing problem persists with the Kena Bridge of Spirits game then make sure to uninstall and reinstall the game on the console. It should gonna fix the issue. To do so:

  • Go to Settings > Select Storage.
  • Select Kena Bridge of Spirits game from the list and then Hit Delete.
  • Once the game is deleted, download and install it again from the respective store.


This method may help you to fix the Kena Bridge of Spirits Crashing on PS4 / PS5 Consoles.

6. Reset the Console

If none of the workarounds come in handy for you, try performing the factory reset to your console to check for the issue.

  • Go to the Settings menu on the PlayStation console.
  • Select the ‘Initialization’ tab > Select ‘Initialize PS4’ or ‘Initialize PS5’.
  • From the next page, choose ‘Full’.
  • Now, your PlayStation 4/5 will automatically start wiping itself to restore the factory defaults. This process may take a couple of hours depending on the installed data on the storage.
  • Let the process be completed. Once done, make sure to reboot the system.

That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.

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