FIX: LG TV Stuck on Logo or Welcome Screen

LG TVs are renowned for their premium picture quality and innovative features. They offer a range of sizes and styles, so you can choose one that fits your home and lifestyle. Their advanced picture processing technology gives LG TVs vibrant colours, deep blacks, and realistic picture quality. They also have intuitive Smart TV features, like streaming services, voice search, and more. Fortunately, some users are facing issues with LG TV Stuck on Logo or Welcome Screen issues on their TV.

If you have an LG TV stuck on the logo/welcome screen, you can take several troubleshooting steps to resolve the issue. A few different factors can cause this issue, so it’s essential to thoroughly investigate the problem before attempting any repairs. In this guide, we will discuss some tips and tricks to help you get your LG TV up and running again.

FIX: LG TV Stuck on Logo or Welcome Screen

What Reason is LG TV Stuck on Logo or Welcome Screen?

Several potential causes for an LG TV to get stuck on the logo or welcome screen. These include a malfunctioning power supply, a corrupted software update, a damaged internal memory, or a faulty motherboard. In some cases, a TV reset can help resolve the issue, but in other cases, a service technician may need to be consulted.

Ways to Fix LG TV Stuck on Logo or Welcome Screen Issue

Several users have reported this LG TV is Stuck on the Logo or welcome screen, and they don’t know what fixes should resolve the issue. There are some fixes available to solve this issue on your LG TV. Following those fixes, you can get your LG TV up and running again.

Fix 1: Power Cycle Your LG TV

If your LG Smart TV is stuck on Logo or welcome screen, you can resolve this issue by following some steps. The first step is to perform a power cycle on your LG TV. Performing a power cycle is too easy to fix the issue. To power cycle your LG TV, follow these steps:

  1. Unplug your LG TV from the power outlet.
  2. After unplugging, wait for at least 60-90 seconds.
  3. Now plug the cable back into the power outlet.
  4. Here locate the power button and press it for a few seconds until it powers on.

Fix 2: Check the Cable and Connections

The other cause is loose or damaged cables and connections between the TV and the power outlet. Make sure the HDMI, power, and other cables are all securely connected to each other. If the cables are properly connected, and the TV still won’t turn on, it may be necessary to unplug and reconnect the cables back. If the issue persists, try other troubleshooting steps to fix the issue.

Fix 3: Check for Firmware Updates

If the cable and connection are suitable and you are still addressing the issue, try to check for firmware updates. However, if your LG TV firmware is outdated or corrupted, it might become stuck on the logo or welcome screen. The software that keeps a device like an LG TV running is known as firmware. LG TVs must have the most recent firmware to function correctly like other TVs.

Fix 4: Perform a Factory Reset

The other way to solve the issue is to perform a factory data reset on your LG TV. If you have tried all the above methods and the logo is still stuck, try doing a factory reset. To perform a factory reset without using the remote, follow these steps:

  1. First, remove all the cables and connections of your LG TV, excluding the power cord.
  2. Now check the left or right side for the power button.
  3. Press and hold the power button for a few seconds.
  4. While pressing the power button, slowly remove the power cord.
  5. Plug the power source back and release the button until the screen starts.

Fix 5: Contact LG Support

If you are tired of trying everything, it is recommended that you contact LG Support for assistance. They will fix the issue quickly because of their experience. They can provide you with troubleshooting steps to help resolve the issue. However, you can visit the official website of LG, and you can contact directly from the website through email, contact number, or social media. They can also provide you with additional support and advice.

Frequently Asked Questions

What causes an LG TV to get stuck on the logo or welcome screen?

There could be several reasons, including a software glitch, a malfunctioning hardware component, or an issue with the TV’s firmware.

How can I fix an LG TV stuck on the logo or welcome screen?

It can take several troubleshooting steps to try and fix the issue, such as power cycling the TV, performing a factory reset, or updating the TV’s firmware. Detailed instructions on how to perform these steps can be found in the article.

Can a stuck LG TV logo or welcome screen be a symptom of a bigger problem?

Yes, a stuck logo or welcome screen may be a symptom of a more serious issue with the TV, such as a malfunctioning hardware component or an issue with the TV’s firmware. If the troubleshooting steps outlined in the article do not resolve the issue, it may be necessary to seek professional repair or contact LG customer service.

Will a factory reset erase all my TV settings and preferences?

Yes, a factory reset will erase your TV’s settings and preferences and restore it to its original factory settings.

Can this issue occur on other brands of TVs as well?

This issue can occur on any brand of TV, not just LG. However, the troubleshooting steps and solutions may vary for different brands.


In conclusion, if your LG TV is stuck on the logo or welcome screen, you can try resetting the TV, unplugging the TV, or resetting the power supply. If these solutions do not work, then you may need to contact an LG customer service representative for further assistance. With these solutions, you can successfully troubleshoot and fix any issues with your LG TV stuck on the logo or welcome screen.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.