Fix: Logitech Brio 4K Webcam Not Detected or Not Working

Logitech is a very famous brand in the Computer Accessories department. They have launched a lot of accessories devices in the market. All the accessories that are launched by the brand are useful to the users. Logitech Brio 4K Webcam is one of them. The Logitech Brio supports 4K Video Resolutions. It comes with a wide field of view, and along with it, the webcam has HD Auto Light Correction. It uses the Logitech RightLight 3 which comes with HDR technology to show you in the best light, even when you are in low-light and backlit situations. The webcam also features a noise-canceling mic. It has Dual Omnidirectional mics that suppress background sound so you will be heard clearly.

One of the good features through which the webcam come is the privacy shades. You can Flip up and down to cover or expose the lens. And, it is one of the best features. The webcam has an 8MP of the camera which is good. But, now many users who have bought the Logitech Brio 4K Webcam are reporting the issue that their webcam is not being detected or not working. There are many chances of it. Therefore, read the full article to know more about it.

Fix: Logitech Brio 4K Webcam Not Detected or Not Working

Why Logitech Brio 4K Webcam Facing Issues on my PC

We have seen that the Logitech Brio 4K Webcam comes with a lot of features. But, if you are facing the issue then do follow the methods through which you can try to resolve the issue. Also, before discussing the methods, we will explain the common reasons through which you are facing this issue.

  • Driver Issue
  • Windows Updates
  • Hardware Issue
  • Connectivity Issue

How To Fix Logitech Brio 4K Webcam Issue

So, here are the fixes through which you can try resolving the issue of the webcam not being detected or not working on your PC. Therefore, check out the methods below.

Unplug and Reconnect The Webcam

The first step that you should do is to try restarting the Logitech Brio webcam. As this type of issue can be due to file problems, or hardware not working properly. So, in this case, you can try restarting the webcam and check whether the problem has been fixed or not. So, unplug the Webcam from your PC and wait for some second and again start it.

Check Power Wire

Make sure that the webcam’s USB cable is in proper condition. So, check the power cable whether it is damaged or not, as it can be also a reason for the issue of not detecting on the PC. Therefore, ensure that the power cable is in working condition, and the webcam is getting started.

Update The Driver 

Logitech Brio might also not working due to the driver issue. And, you can easily fix this issue by following some common steps. So, check the steps for updating the driver.

  • Click on Start Button
  • Now, search Device Manager in it
  • After it, click on the Imaging Devices tab and expand it
  • Now, right-click on the webcam driver and click on update driver
  • A dialog box will appear, so now click on the “browse my computer for driver software” option
  • Now, click on the option “Let me pick from a list of available drivers on my computer”
  • After it, click on “show compatible driver”
  • Select the USB Video Device, and click on Next
  • Now, the driver will be installed
  • Restart the computer to apply the changes
  • After the successful installation, check whether the issue has been resolved or not

Disable Apps That Are Using Camera in the Background 

Sometimes the apps which have access to the camera can also cause conflicts in the working of the webcam. So, make sure that such background apps are not running. So, to ensure that no camera apps are running in the background, then follow the steps which are given below.

  • Press CTRL + ALT + DEL Keys.
  • Now, Select Task Manager.
  • After it, check for apps that have camera access in the processes and stop them.
  • To stop, you just have to select the app, and after it, click on End Task.

After doing this procedure, check whether the issue has been resolved or not.

Update The Windows

The issue might also be faced if you have not updated your Windows and its driver to the latest version. So, we will suggest you regularly update the Windows to avoid this type of issue. This type of error can also cause due to the driver not working properly with Windows. So, make sure to check for updates regularly.

Contact Customer Support

You can try the methods which are mentioned above to fix your issue, but if you are still facing the issue then you have to visit the service center. So, when you visit your nearby service center, then they will analyze whether the issue is due to the software or hardware. After it, they will fix the issue and give it to you again in working condition. So, get your Logitech Brio 4K Webcam to the service center to get it fixed.


In this article, we have explained the common reasons through which you can fix this issue of not working and detecting. We have also discussed the various methods through which you can try resolving the issue that you are facing. So, I hope all the mentioned methods are clear to you. And, make sure to implement all the steps carefully. Also, if you have fixed the same issue through any other methods, then do share it with us in the comment section below.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.