Fix: Logitech C922 / C922 Pro Auto Focus Problem

Logitech is a famous brand which is known for its Webcams. The Logitech C922 and C922 Pro both come with a lot of features. But, many users have reported that the C922 and C922 Pro is having some autofocus problems. So, we are here with the guide that how can you fix this issue. This guide will be both of the webcams so you can easily fix the issue. So, read the full article to know the reason for the problem and how to fix it.

How To Fix Logitech C922 Pro Auto Focus Problem

Reason For Logitech Webcam Auto Focus Problem

The Logitech C922 Pro Webcam is good in many scenarios for users. But, many users are reporting that the Webcom Auto Focus feature is not working properly. So, we are here with the reasons through which you might be facing this issue. So, check out the most common problems below.

  • Software Problems
  • Hardware Issue
  • Camera Lens
  • Webcam Settings
  • Update Bugs

How To Fix Logitech Webcam Auto Focus Problem

We are here with the different methods through which you can easily fix this issue. Therefore, check out the methods below.

Restart The Webcam

The first step that you should do is to try restarting the Logitech C922 Pro webcam. The issue of not focusing properly can cause because by file problems or some hardware not working properly. That’s why we are suggesting you restart the webcam by unplugging it from your PC and plugging it again after some time.

Check Power Supply

If the issue is still occurring then make sure that the webcam is getting the proper power supply. So, we will suggest you check the power cable whether it is damaged or not, as it can be also a reason for the issue of not having proper autofocus. So, ensure that the power cable is in working condition, and the webcam is getting the proper power supply.

Reinstall The Logitech Software

If you are still facing this issue then there might be some error with the Logitech Software. So, in this scenario, try reinstalling the Logitech software again on your Windows PC after uninstalling. So, follow the steps which are given below to reinstall the software.

  • Press the Win+R button.
  • After that, type the appwiz.cpl in the Run box.
  • Now, search for Logitech Software.
  • After it, right-click on the app.
  • Select the Uninstall button.

Now, again check whether the issue of the autofocus problem has been fixed or not.

Update Your Webcam Driver

There are possibilities that you might not have updated the driver of the webcam. So, we will suggest you update the webcam driver to get rid of this issue. You can easily update your Webcam driver by following the steps which are given below.

  • First of all, Visit Logitech’s official website.
  • Download the driver which is compatible with Logitech C922/C922 Pro.
  • Install the driver manually after the downloading is completed.

You can also update the existing driver by following the methods which are given below.

  • Click on Start Button
  • Now, type “Device Manager” in the search bar of the Start Menu
  • Click on the Camera tab
  • Now, right-click on the webcam driver and click on update driver

Check the Camera Lens

Make sure that your webcam lens is clean and dust free. Sometimes the issue can also cause due by the dust particles that are on the camera lens due to which the autofocus doesn’t work properly. Therefore, we will suggest you clean the camera lens surface with the cotton cloth which is provided with the lens. And, check whether the issue has been fixed or not.

Disable Camera Background Apps

Sometimes the apps which have access to the camera can cause conflicts in the running of the webcam properly. So, make sure that such background apps are not running on your PC. Follow the steps to close apps that have access to the webcam.

  • Press CTRL + ALT + DEL.
  • Now, select Task Manager.
  • So, check for those apps that have camera access and stop them.
  • For stopping the app, you need to select the app and click on End Task.

After doing this procedure, check whether the issue has been resolved or not.

Contact Customer Support

Even after implementing the mentioned steps, if you are not able to solve the issue then we will suggest you contact customer support of Logitech. As they will help you in fixing this issue. There are possibilities that the issue is because of the hardware malfunction or another issue that can be only analyzed in the service center. So, take your webcam to the service center and get it fixed.


In this article, we have mentioned the different reasons for the issue that you are facing. Along with it, we have also mentioned the different methods through which you can resolve this issue. So, make sure to implement all the steps carefully. Also, if you have fixed the same issue through any other methods, then do share it with us in the comment section.

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