Fix: Logitech G502 Hero Right or Left Click Not Holding / Working

Your Logitech G502 Hero mouse’s right or left click function is now being able to use, don’t worry, you are not the only one experiencing this issue. Issues on the right or left mouse button may be due to several reasons, including incompatible drivers, hardware issues, or corrupted system files. According to users, their mouse’s left or right-click button is not working, only occasionally responding and double-clicking when they click once.

How to Fix Logitech G502 Hero Right or Left Clicks Are Not Registering issue

Logitech G502 Hero

Anyway, if your Logitech G502 Hero mouse’s right or left click button stops working and you lose the functionality due to the same issue, then you are in the right place. In this tutorial, we have listed some troubleshooting tips and fixes for resolving the same issue. For more information, have a look down below.

FIX 1: Open a New User Account

If your Logitech G502 Hero Right or Left Click is not holding or working, then the issue might be with the corrupted primary user account. Here the possible solution is to open a new local account on your system. For doing so, follow these steps,

  • Press the Start button and select Settings.
  • Then select the Accounts and click on the Family and other users option.
  • Now click on Add Someone Else to this PC and begin a new account.
  • Then copy all your data to the newly opened account.
  • Once everything is copied to the new profile, delete the corrupted profile and check improvement.

FIX 2: Run SFC Scan:

Sometimes corrupted system files can cause an issue with the Right or Left Click button Not Working issue on the Logitech G502 Hero mouse. In this scenario, you need to repair corrupted files using the SFC tool. For doing so, follow these steps,

  • Firstly, press Windows + R to open the Run dialog box; in the text box, type cmd and press OK.
  • Now open Command Prompt window with administrative access.
  • Inside the window, type the following command and click on Enter button,
Sfc/scannow
  • Again type the following command and press Enter to re-download corrupted files,
DISM /Online /Cleanup-Image /RestoreHealth
  • Once done, check whether the mouse is working smoothly or not.

FIX 3: Remove recently installed apps

As per some users, deleting recently installed apps and software from the system might help you to resolve the Logitech G502 Hero Right or Left click not holding or working issue. For doing so, follow these steps,

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  • Press Windows + I simultaneously to open the Settings.
  • Then select the Apps category, and from the list of Apps select recently installed apps, right-click over it and select Uninstall button.
  • Once done, restart the system and see your mouse is now working perfectly or not.
  • If not, then you need to delete problematic Drivers from your system. (Most users reported Printer driver).
  • Right-click on the Start button and click on the Device Manager from the list.
  • Then open the Print queues section and find the problematic printer driver.
  • Now right-click on the driver and select the Uninstall device option.
  • Once done, restart the system and check your mouse is working properly or not.

FIX 4: Hard reset the system

Some suffered users finally managed to resolve the Logitech G502 Hero mouse Right or Left click not holding or working issue by hard resetting their system. We strongly recommend the same trick in your case as well. For doing so, follow these steps,

  • If you are a Desktop user, remove the power lead and leave it for a few minutes; after some time, reconnect the Power cable and check improvement.
  • In the case of a Laptop user, remove the Power cable and Battery from the device and leave it to drain completely. After a few seconds, reconnect the Power cable and Battery and check improvement.

FIX 5: Update mouse driver

If you are still facing any issue with your Logitech G502 Hero Right or Left Click buttons, you need to update the mouse driver. For doing so, follow these steps,

  • Right-click on the Start button and click on the Device Manager from the list.
  • Then open the Mice and other pointing devices section and find the problematic printer driver.Update Mouse touchpad Driver Windows 11
  • Now right-click on the mouse driver and select the Update driver option.
  • Once done, restart the system and check the performance of the mouse.

FIX 6: Enable ClickLock

If none of the above fixes helps you, then you need to enable the ClickLock feature. This feature allows you to drag and drop folders and files using a single mouse click. For doing so, follow these steps,

  • Press Windows + I simultaneously to lunch the Settings app.
  • Then select the Devices and click on the Mouse option.
  • And select the Related Settings and click on the Additional Mouse Options.
  • Inside the Mouse Properties window, click on the Buttons tab and tick the check box beside the Turn on ClickLock option to enable it.
  • Once done, restart the system and check whether your mouse is now working perfectly.

These are the top fixes for the Logitech G502 Hero Right or Left clicks are not registering. Along with all the above steps, you need to disable your antivirus temporarily and see it helps you or not.

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Anyway, we hope all the above information is helpful to you. If you have any queries or feedback, leave a comment in the comment box.

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