Are the lights on your Logitech G915 keyboard not working? If yes, then you do not have to worry much, as most of the time it is a software problem which can be easily fixed. Before applying some basic troubleshooting methods, it’s hard to predict whether the problem is on the hardware or software side. In this blog, you’ll find some working methods to fix the Logitech G915 lights not working problem, so that you can take full advantage of the keyboard.
The Logitech G915 is a popular and premium RGB keyboard, specifically built for gamers. For those who want to upgrade their gaming setup, Logitech G915 is a good choice. The keyboard weighs just over 1KG and 1.8m cable length – good for even a big setup. As far as the measurements are concerned, it’s 47.5 x 15.0 x 2.2 cm (length x width x height). The best part of this Logitech keyboard are RGB lights. Unlike ordinary RGB keyboards, the Logitech G915 has programmable light keys. You can save up to 2 lighting profiles and 3 G-keys macro profiles.
The specifications and design of the Logitech G915 is good enough to grab the attention of gaming lovers, but, like any other electronic device, it has its own share of problems. Several users have reported that the lights on the Logitech G915 have stopped working without doing any changes in the keyboard settings. In case you’re also on the same boat, apply the solutions given below and check which one spells out success for you.
- Logitech G915 Lights Not Working, How to Fix?
- Solution 1: Press the Light Key
- Solution 2: Use Another USB Port
- Solution 3: Connect the Keyboard Using Another Method
- Solution 4: Update USB Driver
- Solution 5: Check Battery Health and Charge the Device
- Solution 6: Check Minimum Requirements
- Solution 7: Configure G Hub App
- Solution 8: Contact Logitech Customer Support
- Final Words
Logitech G915 Lights Not Working, How to Fix?
It’s hard to tell what is causing the lights to fail on your Logitech G915 keyboard. It could occur due to an outdated driver, defective USB port, or system glitches. Also, we can’t eliminate the possibility of defective lights. The solutions are mentioned in the order of their effectiveness. Hence, I would advise you to apply them in the same order. Let’s now move to the first solution.
Solution 1: Press the Light Key
You or someone may have accidentally pressed the light button on the Logitech keyboard, which is responsible for managing the lights. This is one of the most common reasons why the lights on your Logitech G915 keyboard might not be working. You can find the light key in the first row on the keyboard. The key has a sun icon printed on it. Tap the key and check if the lights are working again.
Solution 2: Use Another USB Port
If you use a USB cable to connect your Logitech G915 keyboard to the computer, you need to verify that the USB port is having no issues. To check for this, you can plug another USB device to the same port. Or, a better approach is to connect the keyboard to another USB port on your computer. If the lights are working, you need to fix the USB port by taking the computer to the service center.
Solution 3: Connect the Keyboard Using Another Method
Although the Logitech G915 keyboard offers more than a day of usage on a single change, users also have the option to use the USB cable. It makes troubleshooting a bit easier. If you connect your Logitech keyboard wirelessly, try connecting it using a USB cable. And, if you use the keyboard using a USB cable, switch to wireless mode. After changing the connection mode, check if the lights are working. If your answer is no, do not worry, we have more solutions for you to try.
Solution 4: Update USB Driver
An outdated or corrupted driver is one of the primary reasons for the failure of a keyboard or some of its functions. It can also lead to unresponsive behavior of the keyboard. Whether or not you are facing a problem with the keyboard, it’s recommended to keep the keyboard driver updated. In fact, you should update all the drivers.
Windows offers two ways to update drivers – Automatic and Manual. To manually update the driver, download the latest version of the driver from the manufacturer’s website, and install it. In case you do not want to update manually, use the automatic driver update method. Here are the required steps:
- In the search box, type Device Manager and hit Enter.
- Expand the Keyboards section.
- Right click on the keyboard and select Update driver.
- Select Search automatically for drivers. Windows will start looking for a new version for the selected driver.
- Follow on-screen instructions to update the driver.
- Reboot your computer.
Solution 5: Check Battery Health and Charge the Device
Battery health degrades over time. It is not just limited to batteries inside the keyboard, but all batteries lose their health over time. If the batteries inside your Logitech G915 gaming keyboard has degraded to a good extent, the device might not perform as per your expectation.
Before you make up your mind to replace batteries, you should charge the device for 1-2 hours. Even after that if the issue persists, probably the battery is the source of the problem, which you need to replace.
Solution 6: Check Minimum Requirements
It’s a no-brainer that if your device does not fulfill minimum requirements for the Logitech G915, either the keyboard won’t work or some of its function may fail. Here are the minimum requirements:
- Windows 7 or later
- MacOS X 10.11 or later
- Bluetooth enabled device with Windows 8 or later
- Chrome OS, or Android 4.3 or later
- iOS 10 or later
Solution 7: Configure G Hub App
With the Logitech G Hub app, you can customize the lights as per you needs. If you’ve already downloaded the app, open it and enable the backlight option. To further customize the keyboard, follow this detailed guide by The Verge. You can download the Logitech G Hub app by clicking here.
Solution 8: Contact Logitech Customer Support
We’ve tried pretty much all the solutions that can fix the software-issues on your Logitech G915 gaming keyboard. In case, none of them have worked for you, it looks like an hardware issue, which needs attention from the Logitech team.
If you are a gamer and have the Logitech G915 as the primary keyboard, the lighting issue can be frustrating, as you can’t enjoy the game to its fullest. We understand the problem, and hence came up with this guide to help you fix the Logitech G915 lights not working issue. I hope this guide was useful to you. Were you able to fix the problem? Share your thoughts in the comments below.