You bought a new smartphone, it works smoothly without crashing or freezing and you expect it to perform flawlessly for months to come and at least you either exchange or get a new smartphone for yourself. But a smartphone develops issues after few months of usage. First, it will start showing that the apps are crashing and gradually disclose that the phone is crashing as a whole. Then again, if you are doing any task that requires more processing power and other resources, the system will freeze and will not allow the user to touch or close the app since the phone has become temporarily unresponsive.
There are a plethora of performance-related issues that an Android smartphone user will observe such as Sony Restarting and Freezing problem which is common across older smartphones or those which have ceased to get support from Android. There are plenty of other reasons involved in contributing to this issue and thus, many people do ask us to know how to fix this restarting and freezing problem. So, here’s how you can do. Note that some methods are temporary whilst some are permanent.
Method #1: Reboot the phone
You were playing a high-graphic game or watching a movie on your phone for quite some time now and suddenly, the phone freezes. What should you do now? When you are using the smartphone, it utilizes the available resources but when it gets overloaded or if cache memory gets corrupted, the phone will eventually freeze. Now, either the phone might allow you to sneak out of that app currently open on the screen or you won’t be able to select or select anything on the screen.
If an app crashes or freezes but you can still exit the app, close the app and simply restart the phone. But in case if your phone is frozen or unresponsive, you need to follow certain guidelines to administer a force reboot where the procedure could differ for the different manufacturers. In most cases, pressing the power button and volume up or down button together for 10 to 25 seconds will turn off the phone and that’s how you turn off a phone which is temporarily unresponsive.
