- To open Task Manager, press Ctrl + Shift + Esc on your keyboard.
- To close a particular task, click the Processes tab.
- Click End Task to close it.
- To close a task, repeat the same steps.
- After completing the process, close Task Manager and restart your computer.
Fix 4: Disable Steam Overlay
Players who are affected have reported seeing Steam overlay running in the background. There is a possibility that overlay apps within the game may consume more system resources, causing Mortal Kombat 1 Multiplayer not working when the game is launched.
- In the Steam client, go to the Library.
- Right-click Mortal Kombat 1 and select Properties.
- In the General section, uncheck Enable the Steam Overlay while in-game.
- You may need to go back to Library > Launch Mortal Kombat 1 to see if the game still does not launch.
Fix 5: Run the Game in Windowed Mode
When the Mortal Kombat 1 Multiplayer is not working, you can choose Windowed from Full Screen in the Display Mode. Here’s how:
- Initially, open the Start Menu by clicking the Windows icon > Type %LOCALAPPDATA% in the search bar to open it.
- Find the ‘Prospect’ folder in the %LOCALAPPDATA% folder.
- Go to Saved > Configuration > WindowsNoEditor in the mentioned folder.
- In the WindowsNoEditor folder, you’ll find a file named ‘GameUserSettings.’
- To save the changes, open the user settings file and change the ‘FullscreenMode=1’ value to ‘FullscreenMode=0’.
- Now, to resolve the issue, launch the game again.
Fix 6: Turn Off Antivirus Protection
If your PC is protected by Windows Defender, you may have to try turning it off to ensure the game files are not blocked. Here’s how to turn it off:
- To open the Windows Settings menu, press Windows + I.
- Thereafter, from the left pane, click Update & Security > Windows Security.
- To open Windows Security, click the Open button.
- Navigate to Virus & Threat Protection> Manage settings.
- Lastly, you need to turn off Real-time protection.
- To proceed, click Yes if prompted.
Make sure that any other antivirus program you use on your PC is turned off. It is also possible to whitelist the game files to the antivirus software to prevent the software from being disabled. To do that:
- Go to the Library section of Steam’s client.
- From the list of installed games, select Mortal Kombat 1.
- On the Mortal Kombat 1 game page, click the Settings icon.
- Go to Manage > Browse local files.
- Select Prospect > Binaries > Win64 from the Prospect folder.
- In the Win64 folder, you’ll find a file called ‘Prospect-Win64-Shipping’.
- To add a file, click to select it and then click to add it.
Fix 7: Update Mortal Kombat 1
It’s a good idea to check for Mortal Kombat 1 game updates if none of these methods worked. Mortal Kombat 1 Multiplayer not working issues can arise from an outdated game version. However, to check for updates and install the latest Update, follow the steps below if you haven’t updated your game in a while.
For Steam:
- Go to the Steam client > Library > Mortal Kombat 1 on the left.
- It will automatically check for updates. Click on Update if an update is available.
- Once the update has been installed, close the Steam client and wait some time for it to finish.
- To apply changes, reboot your PC and relaunch the game.
For Epic Games Launcher:
- Go to the Library in the Epic Games Launcher.
- Click on Mortal Kombat 1’s three dots icon.
- Ensure that Auto Update is enabled.
You should not hesitate to contact Mortal Kombat 1’s official support channels if the issue persists after trying all the above steps. Their expertise will enable them to provide individualized assistance and diagnose specific problems you may encounter. Additionally, the game cannot be played cross-platform. Thus, if you are playing on the PC and someone is playing on the console, you will not be able to play together.
So, that’s all we have for you on how to fix the Mortal Kombat 1 Multiplayer not working issue. It’s our hope that this guide has helped you. Comment below if you have any doubts or queries in your mind.