Now, you’ll need to check for Windows updates by following the steps below.
4. Update Windows Build
Needless to say that an outdated system version can cause plenty of issues with other applications. We’ll recommend our readers to always keep up-to-date for a stable and improved user experience. To do that:
- Click on the Start menu > Go to Settings.
- Select Update & Security > Under the Windows Update section, click on Check for updates.
- If there is any update available, simply click on Download and Install.
- It’ll automatically download and install the latest update.
- Once done, reboot your PC to apply changes.
- You should also check for available the Feature Update to Windows 10 that will also help you to fix multiple issues.
Finally, you can try installing the latest version of OneDrive on your PC to check whether it throws the Installation Error Code 0x80040c97 or not. Still, the problem persists? Well, follow another method.
5. Run System File Checker (SFC)
This is one of the useful and default feature that checks the filesystem errors and tries to fix them all automatically.
- Click on the Start menu and type cmd to search.
- Now, right-click on the Command Prompt and select Run as administrator.
- Click on Yes to allow the UAC access.
- Type the below command and hit Enter to execute it.
sfc /scannow
- It may take some time to complete depending on your storage space.
- Once done, simply reboot your computer to check if the problem has been fixed or not.
6. Adjust Windows Registry Value
If in case, you have found all of these methods not so useful, try changing the Windows Registry value, and then you should try reinstalling the OneDrive software on your PC.
- Press Windows + R keys to open up the Run dialog box.
- Now, type regedit and hit Enter to open up Registry Editor. You may have to click on Yes to allow UAC (User Account Control) access.
- Navigate to the following key or path:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive
- Then look for DisableFileSyncNGSC and double-click on it.
- Finally, you have to change the value to 0 (zero).
- Reboot your computer and try installing the OneDrive.
7. Force Close OneDrive Process
Sometimes it can possible that the OneDrive process is already running in the background which may cause a corrupted or incomplete setup file to install. Therefore, you should forcefully close the background running the OneDrive process and then reinstall the software. To do this:
- First of all, you need to open the Task Manager by pressing Ctrl + Shift + Esc keys.
- Click on the Processes tab and check for any running OneDrive tasks.
- If found, click on it to select and click on End Task to close the process one by one.
- Now, whether you find it or not, right-click on the Start menu.
- Select Windows PowerShell (Admin) from the list.
- If prompted by UAC, click on Yes to allow.
- Next, type the following command and hit Enter to execute it.
taskkill /f /im OneDrive.exe
- It’ll basically remove all the background running OneDrive processes (hidden) from the system completely.
- Once done, follow the next method to uninstall the OneDrive from your PC (if already installed).
However, if this is the first time and you’ve installed the OneDrive on your computer yet, skip the uninstallation part and jump to the reinstallation steps.
8. Uninstall and Reinstall OneDrive
It’s worth mentioning that if the OneDrive is already installed on your system, you should uninstall and reinstall it completely. This can fix the OneDrive Installation Error Code 0x80040c97 in most cases. To uninstall it:
- Click on the Start menu > Type Control Panel and click on it from the search result.
- Go to Uninstall a program > Search for installed OneDrive program and right-click on it.
- Now, select Uninstall and proceed to remove it.
- Once uninstalled, simply restart your PC to apply changes.
Finally, you need to reinstall the OneDrive software again. You can follow the below steps:
- So, you need to follow method 1 to download the latest OneDrive software for your system from the official Microsoft website.
- Then install it as usual by giving an administrator access.
- Once all done, reboot your PC.
- Enjoy!
That’s it, guys. We assume this guide was helpful to you. Feel free to ask in the comment below for additional queries.
