Samsung Galaxy Watch 4 is one of the best smartwatches available in the market with a major focus on health tracking. Being the best or premium product does not guarantee that it will have no problems in the future. Though Samsung makes high-standard smartwatches, some temporary bugs or other software issues can generate problems at any time. As for the Samsung Galaxy Watch 4, users have reported issues such as the screen not responding or the screen not working. If you are one of them, stick with this post as we’ll have a look at all the possible workarounds to fix the screen-related issues on your Samsung smartwatch.
Samsung unveiled the Watch 4 alongside the Watch 4 Classic in August last year. The Galaxy Watch 4 is offered in 40mm and 44mm sizes with 330PPI pixel density and a rubber band. It is loaded with health features such as PPG, ECG, and BIA. The wearable can track more than 100 different fitness activities. It is based on Wear OS. Samsung has improved continuous blood and oxygen tracking while sleeping and sleep management.
Here’s What to Do if Your Samsung Galaxy Watch 4 Screen Is Not Responding
1. Charge Your Smartwatch
The battery juice on your Samsung Galaxy Watch 4 might have sucked up completely. In such a case, the device does not have enough power to even show the boot screen. If the battery is dead, the watch will vibrate when you try to turn it on, but there will be no visible change on the display. To rule out this possibility, charge your phone for at least 10-15 minutes and then try to turn it back on.
2. Perform Force Reboot
If there’s a temporary bug in your Galaxy Watch 4 which is behind the screen-related problem, a force reboot might do the trick. What it does is it stops all the running processes. Hence, the bug which is causing the problem also gets removed from the background.
To perform a forced reboot, press and hold both buttons on the Galaxy Watch and wait until the device starts rebooting. Most software-related issues get fixed by rebooting the device.
3. Update Your Galaxy Watch 4 Software
Samsung releases timely software updates addressing previously known issues. If Samsung has acknowledged the issues, you will receive a fix for that via a new software update. Even if you don’t face any issues with your Galaxy watch, it should always have the latest software for a better experience.
Here’s how to install new updates on your Galaxy Watch 4 with an Android phone:
- Download the Galaxy Wearable app on your phone and pair it to the watch.
- Open the app and select Watch Settings.
- Tap on Watch software update.
- Click on Download and install.
- Reboot the device.
Don’t have an Android phone now? No need to worry. You can also install a new update directly from the watch. Open Settings on your Galaxy Watch 4 and tap on Software update. Please note that the Galaxy Watch needs to be paired with an Android phone.
Install the latest update on Galaxy Watch on iPhones with the following steps:
- Download and open the Galaxy Watch app on your iPhone.
- Pair the app with the Galaxy Watch 4.
- Tap the Home tab.
- Click on About watch.
- Tap on the Install button to install the latest update.
4. Check for Physical Damage
we’ve tried possible solutions for fixing the Galaxy Watch 4 screen not responding problem, assuming that it was a software glitch. After trying all the solutions if the issue is still there, it could be a hardware-related problem.
- Check if there’s any damage to the charging cable or adapter. If so, replace that with the original part.
- Check for any physical damage to the smartwatch. This may result in screen-related issues.
- Check if the side buttons are not working. You should clean the dust surrounding the buttons.
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We hope that you have managed to fix the screen not responding issue on your Samsung Galaxy Watch 4. If you didn’t find success with any of the methods, reach out to Samsung support for further actions.