Samsung Recently had an addition for innovation in the smartphone industry is their ‘Samsung Galaxy Flip Series’; these devices come with a screen that can fold or flip for use, just like flip phones back in the day. These devices are considered some of Samsung’s top-of-the-line devices. However, because of their design, it is easier to get screen-related issues, and many people are already complaining about Samsung Galaxy Z Flip 4 Touch Screen Not Working issue.
The evolution of smartphones has always been one of the biggest leaps in communication, entertainment, business, and so on. Samsung is one such company that has learned to conquer the market very well with its availability all across the globe and attract customers with a variety of devices from their catalog, one such market dominance established by Samsung is the smartphone market.
- Fix: Samsung Galaxy Z Flip 4 Touch Screen Not Working
Fix: Samsung Galaxy Z Flip 4 Touch Screen Not Working
No company is perfect, and so are their devices, no matter how well they are built. Let us go ahead and solve the touchscreen issue for the Samsung Galaxy Z Flip 4.
Method 1: Check for software updates
It is often possible that the device might not be up to date with the latest update pushed out for the device, causing the device’s touchscreen to malfunction or not work. To check the device for the latest update, we must follow these steps:
- Go to ‘Settings’ on your smartphone.
- Look for the ‘Software Update’ option.
- If any updates are pending, a ‘Download & Install’ button shall appear in the section.
Method 2: Reboot the device
Your device might be facing a bug or a glitch within the OS itself; a simple quick reboot will likely solve this issue. You may use any of the below three ways to reboot your Galaxy Flip.
- Access the quick menu by swiping your finger down from the top of the screen, clicking on the power button, and selecting the reboot option.
- Hold the power button for a few seconds and select the reboot option.
- Hold the volume down button along with the power button for 10 seconds to auto restart the device without selecting any option.
Method 3: Disable touch sensitivity
The touch sensitivity setting is turned on when no protective film is used, therefore touchscreen may respond too sensitively and cause it to malfunction.
- In order to disable the Touch sensitivity feature, head over to settings.
- Select the display option, and then tap the slider option next to Touch sensitivity to turn it off.
Method 4: Boot the device in Safe Mode
Booting the device in safe mode ensures that apps do not interface with the OS, which in turn eliminates the touchscreen issue. In order to boot the device in safe mode, follow these steps:
- Turn off your device by holding down the power button and selecting the power off option and then power it on again by holding the power button.
- When the Samsung logo appears on the screen of the device during the boot sequence, hold the volume down key.
- Your device is now in Safe mode. A small message indicating ‘Safe mode’ will be displayed on the bottom left of your screen.
Method 5: Factory reset the device
If none of the above methods seem to work, the only solution is to perform a clean wipe of the device which will fix the issue but lead to the loss of data present in the device. You should take a backup of your device before performing a factory reset of the device.
- To format the device completely, the device must first be turned off by holding the power button.
- Then, we must turn it on again by holding the power button and the volume up button this time.
- This brings the recovery screen of the device which contains some options for users to choose from.
- Navigating using the volume up and down button, we must select the “Wipe data/factory reset” option.
This process will take a while (Almost 15 minutes) and should completely reset the device to its factory settings which should mostly fix the touchscreen.
Method 6: Some errors caused by the user
There is a chance that some of us are using the device in the wrong way with inappropriate tools or methods that might lead the touchscreen to fail or not respond.
- The device has a very thick layer of tempered glass on top of the screen which reduces the touch sensitivity. This can cause the device to not respond to light touches.
- The device has/had water spilled over it which makes the screen absorb the water particles causing touchscreen issues. In order to resolve this, leave the device in a bag of rice for a few hours to drain the moisture.
- Using sharp objects to navigate the device will damage the screen and therefore make the touchscreen faulty. We should avoid bringing the device’s screen in contact with sharp objects such as knives, scissors, hammers, and so on.
Method 7: Warranty repair/replacement service
If all of the above methods fail to fix the touchscreen issue, the actual hardware of the device might be facing problems due to bad quality control or build issue. It is better to reach out to Samsung’s customer service and follow their advice in order to apply for a warranty claim for the device. This process might take a few days and is the best possible solution if none of the above-suggested fixes seem to work.
Note: We suggest you remove your Sim Card from the device and take a backup of any important files/photos from the device before powering it off.
This brings us to the end of this guide for fixing the Samsung Galaxy Z Flip 4 Touch Screen Not Working issue. Please note that the Galaxy Z Flip is a delicate device due to its folding nature. So any small wear, tear, or excessive pressure can damage the touchscreen. The above methods shall help you to fix any temporary issues, but if not then it means your device has a hardware fault, and you need to connect with Samsung Care for a replacement.