Sims 4 is available for play on desktops via the EA desktop application. Much like every other game, you first need to purchase the game through online portals for it to show up on your EA account. But there have been instances where people, even after the purchase, could not detect their game on the EA application.
This can be frustrating if your money is already deducted and you can’t enjoy the game you just purchased. This is not a widespread issue; only a handful of users have reported this. But if you are one of these users, this article will help you. Here, we have listed out all the solutions that you can try from your end to resolve this problem. So without any further ado, let’s get into it.
Also Read
How to fix Sims 4 Not Showing Up in the EA App?
This is a technical issue; in most cases, it is resolved without much of a roadblock to the end user. However, from your end, you can try the solutions mentioned below to resolve the problem on your own.
Check if you bought the whole game or an expansion pack:
First, you should check whether you have purchased the full game or just an expansion pack. Sometimes people purchase the Expansion packs, downloadable content (DLC), and EA Play memberships and assume it to be the full game version.