Fix: Windows 11 Update KB5020880 Not Installing or Downloading

Microsoft has been releasing different Windows Updates now and then to improve the performance of your systems. The most recent update, KB5020880, was released on December 13. The update is focused on .NET Framework 3.5 and 4.8.1. It resolves vulnerabilities that unintentionally activate restricted mode for parsing XPS files, stopping gadget chains that allow remote execution on an affected system. However, some users have been unable to install or download the latest Windows 11 update KB5020880 on their systems. If you are facing a similar issue, we can suggest simple fixes to troubleshoot Windows 11 update KB5020880 not installing or downloading problem.


Windows 11

Fix: Windows 11 Update KB5020880 Not Installing or Downloading

1. Operate the Update Troubleshooter

The very first method we recommend is to run the update troubleshooter to fix KB5020880 not installing or downloading on Windows 11. To do so, follow the given steps:

  1. Navigate to the Start Menu, move to Settings and choose System, click Troubleshooter, click on Other troubleshooters, and finally select Windows Update.
  2. Now, try to install the new update and you should be able to go ahead without any problem.


2. Restarting Windows Update and Background Intelligent transfer service

If running the updates troubleshooting doesn’t do the trick, you can try restarting the Windows Update and background intelligent transfer service.  To do this, comply with the following easy steps:

  1. Navigate to Services in the Window.
  2. Choose the Windows Update in the list that pops up and select it.
  3. Set the Startup type to “Automatic” and click on “Apply” to confirm your choice.
  4. Hit “Start” if prompted and then choose “Ok” to confirm it.
  5. With Windows Update selected, select “Restart the service.”

Once you are done restarting the Windows Update, try to restart the background intelligent transfer service on your device. To do this, follow the given steps:

  1. Move to Services in the Window.
  2. Navigate to the “Background Intelligent Transfer” service, and check out its Properties.
  3. In the Properties window, choose the settings for Startup type as Automatic and set Service status to Running. Now, choose the Restart option from the top left side of the screen.
  4. Finally, choose “Save the Changes” and lastly, install the Update again.


3. Use Windows 11 Installation Assistant

In case you are still having Windows 11 Update KB5020880 Not Installing or Downloading issue on your laptop or desktop, then try operating the Windows 11 installation assistant to solve the problem. Just follow these steps:

  1. Copy the following link on your device- Now, paste it into the web address on your browser. It will redirect you to a Microsoft webpage.
  2. In the window that pops up, you will see an option for the Windows 11 installation assistant. Choose “Download Now” on this screen. Download the assistant and then run the .exe file. Now, select “Yes” to allow the assistant. Finally, check if there is any pending update(s) and click on them. Then, the new update will start running on the PC/ Laptop.


4. Use Microsoft Update Catalog

If none of the above steps work, open the given link in the browser on your PC/ Laptop-

Here, you will have to choose the update, that is, KB5020880. Now, click on Search and navigate to the link for downloading the Update.

5. Reset Windows Update Component

Many users have tried resetting the Windows Update Component and it has worked wonders for them. You can check if it works for you also. To do this, you must follow the given steps-

  1. You must copy the following commands and save them in your Notepad.
  2. Name the saved Notepad file as Wufix.bat and choose “Save as type” as “All files”. Now, hit the “Save” button for the file.
  3. Now, right-click on the Wufix.bat file and choose “Run as administrator”.
  4. Select “Yes” to allow on the command that props up.
  5. This will start a scan that will take some time to complete. Wait until the scan is completed and the command window will thereafter be closed automatically.


Now, try installing the KB5020880 Update on your PC/ Laptop. Now, examine whether you can download and run the new update on your System.


6. Use Media Creation Tool

If the Windows 11 Update KB5020880 Not Installing or Downloading issue persists, try using a media creation tool. Follow the given steps for this purpose:

  1. Open the Windows 11 Media Creation tool website on your system. Now, choose Download Now on the screen that pops up under Create Windows 11 Installation Media. Now, install the tool on your system.
  2. Once you are done downloading the tool, start the Windows Update installation again.


These fixes should do the trick for you. If you continue to face an issue in downloading the Update, you can further contact Microsoft Customer Support.

So, that’s all for today. For more troubleshooting guides, follow GetDroidTips!

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