Fix: Xbox Series X / S No Sound When Playing Games

Xbox Series X and Series X gaming consoles are built to offer an immersive experience. The gaming consoles feature fascinating visuals, reduced load times, and dynamic refresh rates. All this may feel dull if you get no sound when playing games. With a great visual experience, you need good quality sound to enjoy the game fully, but some users have reported that the Xbox Series X and Series X have no sound when playing games. The good thing is that there are several ways to fix the sound problem on Xbox Series X and Series X gaming consoles, which we’ll be going through in this article.

The no sound problem on Xbox Series X and Series S gaming consoles can occur for many reasons. You may not have configured the default audio device, or the volume might be too low. The problem could be linked to the TV and HDMI connections. Thankfully, this problem can be solved in minutes without taking the console to the service center. However, if hardware damage is causing the problem, you need to take the device to a repair shop.

Xbox Series X, Series S no sound issue when playing games

Now that we know why the Xbox Series X or Series S console has no sound when playing games, let’s look at the troubleshooting methods.

Here’s How to Fix if Xbox Series X / S Has No Sound When Playing Games

Here are some practical solutions to fix the Xbox Series X or Series S no sound problem when playing games. I recommend testing the methods in the same order until the problem is fixed.

Fix 1: Make Sure the Device Is Not Muted

The first thing you need to check is whether the device is muted. If muted, unmute the device and check if you can hear the sound while playing games. You also need to make sure that the volume is not too low. Increase the volume level to at least 50%.

Fix 2: Restart Your Xbox Console

There could be a software bug or minor system glitch in the game preventing the proper functioning of the audio function. You will hear no sound if the audio function is not working fine on your Xbox console. These issues can be fixed by restarting the Xbox console.

To restart your Xbox Series X or Series S console, long press the Xbox button on your control until a dialog screen appears on the screen. Navigate to the Restart console option by pressing A on your controller. Once it is done, launch a game and check if you can hear the sound.

Fix 3: Power Reset Your Xbox

This method can be considered a slightly advanced version of the previous method. If restarting the console didn’t work, you should power reset the device to fix the no sound issue. This method helps in removing conflicts or system glitches by clearing caches and restarting services.

Power resetting the Xbox does not require a great deal of technical knowledge. Hold the power button on your Xbox X series or S series console for 10 seconds. Your console will turn off but do not release the power button until the specified time is complete. Remove the power cable from your Xbox and hold the power button again. This time for 6 seconds. Once you are done, leave the Xbox for 10 minutes. Don’t press any buttons, and do not connect any cable. Once the 10 minutes are complete, connect the power cable and turn on the Xbox by pressing the power button. I hope it solves the “no sound” problem on your Xbox.

Fix 4: Change Xbox Privacy Settings

You should change the privacy settings if you can hear the sound everywhere except during the voice chat. This will allow you to hear the voice of other players. Press the Xbox button on your controller and go to Profile & system > Settings > Account > Privacy & online safety > Xbox privacy.

On the Xbox privacy screen, go to View details & customize and select Communication & multiplayer. Now, check if you can hear the voice of other players inside the game.

If this method does not work, you should adjust the Chat mixer. Press the Xbox button on the controller and navigate to System > Settings > Display & sound. Select Volume and tap on Chat mixer. Now, choose from the available options.

Fix 5: Check the HDMI Cable

There could be some faults in the HDMI cable, which can cause serious problems, such as delay in the sound, distortion, or sometimes the no sound issue. Carefully inspect the HDMI cable for any damages. The damage is often internal, which you can’t find out from the outside. It’s better to use a new HDMI cable and check if can fix the issue.


Sound is one of the essential elements of a video game. Without this, you can enjoy the game. In this blog post, we looked at the possible reasons why your Xbox Series X or Series X console might face the no sound issue. We also went through several solutions to fix the problem. I hope at least one of them worked out for you.


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