Disney+ made a name for itself as a video streaming platform in 2019 and increasing in popularity in the following year. From Disney, Pixar, to even Marvel, everyone is filling up Disney+ with their content. But how do you access a Disney+ account if you are facing issues whenever you try to log in. Since it is new, it is not as bug-free as the other streaming platforms, and here in this article, we will see how we can fix it.
Whenever a user clicks on the login button, it goes to grey color, but the account does not show up. It just stays like that, waiting for you to log in. But how do you do it when the login button is not working or functioning at all? That is what we will try to fix here in this article.
Also Read: How to Fix Disney Plus Error Code 41
How to fix Disney plus login not working?
Login issues with Disney Plus are not uncommon since it’s a fairly new streaming service. And you might either be facing a login button issue or a simple unable to log in issue. We will see what we can do to fix both of these issues.
Reinstall the application:
Whether you are facing this issue on the Windows app, the iOS app, or the Android app, the first thing that you should try is reinstalling it. For Android users, open up the Google Play Store, search for Disney+, and open up the play store’s application page. Then tap on “Uninstall” to completely uninstall the application. Now close the play store and open it up again. Search for Disney+ again, and this time tap on “Install.” After the installation is done, give the application a try, and the chances are that you won’t face any login issues now.
Follow the same procedure to reinstall the application in both the Windows Store and the Apple App Store. If you cannot get rid of your problem even after this, try the next solution.
The login button does not function properly when you try to click it after accessing the page. But there is a trick for PC users. Scroll down a bit when you open up the site until you see the “Sign Up” option. Then click on the log-in button, and this time, it should let you click it.
If this trick did not work for you, or if it is inapplicable to you, then go for the next solution.
Check for application update:
Disney+ developers are aware that there are a few bugs causing problems for its users, and they are on the lookout to fix them as soon as possible. After they find the fix, they push out an updated catering to the issue. So make sure to keep the Disney+ application updated in your system.
You should be able to easily update your Disney+ application by opening the application page on the Store Application of your OS. You will see an option that says “Update” if a new update for the application is rolled out. Just tap on it to update the application without any issues.
Do a Power cycle:
After trying everything mentioned above, if you are still facing login issues with your DIsney+ account, then try the power cycle procedure.
- Turn off the device you are using to stream Disney+ content.
- Turn off your modem and router, and even remove the power cord from the power socket.
- Wait for a couple of minutes, and then turn on your modem and router again.
- Then turn on your device, which you are using to stream the content, and connect it to your WiFi connection.
- Now access your Disney+ account, and you should not have any log in issues this time around.
So that is how you can fix the login issues with Disney+. If you have any questions or queries about this guide, then comment down below, and we will get back to you. Also, be sure to check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more useful information.