Fix The Crew Motorfest Crashing or Not Loading on Xbox One, Xbox Series X/S

The Crew Motorfest is the latest racing video game developed by Ubisoft Ivory Tower and published by Ubisoft for PlayStation 4, PlayStation 5, Windows, Xbox One, and Xbox Series X/S. It will be the sequel to 2018’s The Crew 2 and the third game in The Crew series. The game was released on PlayStation 5, PlayStation 4, Xbox One, Xbox Series X/S, and PC. But somehow, plenty of unfortunate players are encountering the Crew Motorfest crashing or not loading issue on the Xbox Series X/S consoles quite often.

Now, if you’re also one of the victims of such an issue, follow this troubleshooting guide to fix it. Though gaming consoles are less prone to experience startup crashes or the game not launching issues compared to the PC version, you can’t prevent it from happening at your end. But you can stop once again if you’re aware of the possible reasons behind such an issue or try performing fixing methods.

Crew Motorfest

How to Fix The Crew Motorfest Crashing or Not Loading on Xbox Series X/S

As an Xbox console user, you may not find a bunch of workarounds to resolve this specific issue, but we tried to put some possible troubleshooting methods below that might come in handy. Several affected Xbox console users did find the methods useful. So, without wasting any more time, let’s get into it. Sometimes issues with the outdated game patch version, outdated system firmware, system glitches on the console, etc., may trouble you a lot.

1. Go Offline Status

Make sure to go offline and try playing or launching the game again. Although it may take a couple of minutes to complete the process, at least it’s worth trying once.

  • Press the Xbox button on the controller.
  • Head over to the profile section (last option on the right side) > Select Profile & system.
  • Choose Settings > Select General.
  • Select Network Settings of your Xbox console > Choose to Go offline.
  • Once done, head to the game library and run the Crew Motorfest game again.

2. Check for Game Updates

An outdated game version can cause several compatibility issues rather than bugs. So, it’s always better to keep your game version up-to-date. To do so:

  • Press the Xbox button on your controller.
  • Next, choose My games & apps > Select See all.
  • Select Manage and then Updates.
  • If an update is available, your console will automatically start downloading & installing the new patch.

3. Check System Updates

Always check for the console’s system updates before going to any conclusion. Sometimes issues with the outdated system version or even any temporary glitch may trouble you.

  • Press the Home button on the Xbox console to open the Dashboard menu.
  • Select Settings from the bottom of the menu > Select All Settings.
  • Choose to System > Select Updates.
  • Select Update Console (if available) > Follow the on-screen prompts to complete the update process.
  • Once done, make sure to restart the console to apply changes.

4. Delete Saved Game Data

Corrupted or missing game data can also cause multiple issues with crashing the PlayStation console. We’ll recommend you delete the saved game data on the PS5 or Xbox console to check for the Crew Motorfest Crashing issue on Xbox Series X/S.

For Xbox Cloud Saves:

  • From the Home menu, select My games & apps.
  • Ensure to highlight the Crew Motorfest game > Press the Menu button on your controller.
  • Then select Manage game & add-ons.
  • Select the Saved data box, then choose the Crew Motorfest data you want to delete.
  • Confirm the deleting process and wait for it.
  • Once done, reboot the console to apply changes.

For Xbox Local Saves:

If in case, your game files or data remain on the console storage, then you can try following the steps below.

  • Press the Xbox button on your controller to open the Guide menu.
  • Select Profile & SystemSettings > System > Storage.
  • On the Manage Storage Devices screen, select
    • Clear local saved games: This deletes games saved to your hard drive but’ll still be saved to the cloud.

Additionally, you can follow the steps below:

  • Press the Xbox button on your controller to open the Guide menu.
  • Select Profile & SystemSettings > System > Storage.
  • Here, you can select your internal storage > Choose to Uninstall things.
  • You’ll be redirected to the Free up space screen, where you can remove any game or app. Simply select the Crew Motorfest game data that you wish to remove.
  • Finally, select Remove selected and reboot the console once completed.

Also Read

Fix: Logitech G920, G923, G29 Not Working on The Crew Motorfest

5. Uninstall and Reinstall The Crew Motorfest

You can try uninstalling and reinstalling the game completely on your Xbox console to check if the problem is still bothering you. It may also be possible that your game files have become corrupted or missing. Therefore, try to reinstall the Crew Motorfest game on your console. To do that:

  • Press the Xbox button on the controller to open the Guide menu.
  • Select My Games & Apps > Hit See all > Choose to Games.
  • Then select the Ready to Install tab > Select Queue.
  • Select the Crew Motorfest game that you’re trying to reinstall.
  • Now, press the Menu button on your controller.
  • Select Manage game & add-ons or Manage app.
  • Choose Crew Motorfest > Select Uninstall all.
  • Make sure to select Uninstall all to confirm the task.
  • Wait for the uninstallation process to complete.
  • Reboot the system to apply changes.
  • Then press the Xbox button on the controller to open the Guide menu again.
  • Hit My games & apps > Select See all > Go to Games.
  • Select the Ready to install tab > Hit Install for Crew Motorfest.
  • Wait for the installation process and then restart the console.
  • It should fix the Crew Motorfest Crashing issue on Xbox Series X/S.

6. Reset the Console

If none of the methods worked for you, try performing a factory reset on your Xbox console by following the steps below to fix the issue.

  • Press the Xbox button on the controller to open the Guide menu.
  • Select Profile & system > Go to Settings > Select System.
  • Go to Console info > Select Reset console.
  • You’ll get a prompt like Reset your console?
  • Here you should select Reset and remove everything. [This will delete all user data including accounts, saved games, settings, all installed apps & games, etc]
    • Although you can choose to Reset and keep my games & apps, it may not gonna resolve the issue in most cases.
  • After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
  • Wait for the process to get completed, then reboot the console.

That’s it, guys. We assume this guide was helpful to you. For further queries, let us know in the comment below.

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