Fix: Discovery Plus Not Working Xbox One, Xbox Series S and X

Fix 1: Restart Your App

There are chances that the app may contain some damaged cache files due to which the Discovery Plus is not working on your Xbox One, Xbox Series S|X. Therefore, you must try to restart your app and then check if the issue gets resolved or not.

However, in case you find that the issue won’t get fixed even after restarting your app, then don’t get panic as we have more options for you that you can use to resolve the issue; therefore, let’s check them out. 

Fix 2: Power Cycle Your Xbox Console

So, if just by restarting the app, the app is still not working, then there are chances that something unusual is going on with your device. Therefore, you must try power cycling your Xbox console to remove that thing.

This will remove all the bugs and glitches and give your device a fresh new start to perform perfectly. So, to power cycle your Xbox console, you first need to turn off the power button and remove all the cables.

Then, simply wait for 1-2 minutes and plug in the cables. After that, turn on the power button and boot your device. Now, launch the Discovery app and check if it is now started working or not. 

Fix 3: Try Using A Different Device

There are also huge possibilities that some compatibility issue with your device occurs due to which the app fails to work properly. So, we suggest you to try using the Discovery Plus app on any other device such as your mobile phone, laptop, TV, etc.

However, if the app is working properly on that device, your Xbox console may have some compatibility issue, and it will only be fixed by a software update that we have discussed below in this article. 

Fix 4: Make Sure The Servers Are Live

As Discovery Plus is a server-based service, it is likely that your app may not be able to access its server during maintenance. As a result, make sure that the servers are online and aren’t under any ongoing maintenance.

This can be achieved by hovering towards the DownDetector/Discovery Plus. From there, you will be able to see whether other users on this planet have had similar experiences. Also, please click on the I Have a Problem With Discovery Plus button if you have trouble with Discovery Plus. This will record your vote on DownDetector. There is no other alternative way to fix it in such a case except by waiting.

Fix 5: Check Connectivity

To access Discovery Plus’ servers, you need a good internet connection. Thus, it is crucial to make sure that your device has a good internet connection. To determine how fast your internet is, what should you do? Just go to Ookla’s website to test your speed. You can start the test by clicking on Go.

After that, you can try power cycling your router/modem if you find that the speed of your connection isn’t as good as you think it is. You can also contact to your ISP if the issue with your internet connection continues further. However, you will see the Discovery Plus app again starts working on your device once you fix your connectivity issue.

Fix 6: Update The System OS

Does your Apple TV operate on the latest OS version? There is a possibility that your Apple TV may be running an older version of the OS, which is why Discovery Plus isn’t compatible with it. As a result, we suggest that you check whether there are any pending firmware updates for your device immediately. So, in case you don’t know how to check for updates, here are a few steps that will help you do this:

1. Initially, launch the guide by pressing the Xbox button after your console has been connected to the internet.
2. After that, navigate to Profile & System > Settings > System > Updates.
3. That’s it. Now, finally, click on Console update. 

Fix 7: Check For Discovery Plus App Update

It is possible that the developer may have rolled out a minor patch update in order to resolve some random glitches and that you haven’t installed it yet on your Xbox console, due to which you are encountering this issue. Therefore, it is advised to check if there is any update available for your Discovery Plus app using these steps;

1. Initially, to open the Xbox guide, press the Xbox button and navigate to the Profile & System menu. 
2. After that, from the Profile & System menu, select Settings > System > Updates.
3. That’s it. Now, choose Updates from the Update menu. Then, hit the Enable automatic updates for games and apps from the Enable automatic updates menu.

Fix 8: Contact to Support Team

The official support team of Discovery Plus can help you with your questions regarding this issue. The best thing you can do if you still aren’t able to get rid of this issue is to contact the support team and ask them for help.

Also Read: Fix: Discovery Plus Not Working on Vizio Smart TV

From Author’s Desk

Although it is infrequent when we see this type of issue occur in the premium category apps like Discovery Plus. But, still, sometimes, due to random glitches or connectivity issues, we have to face all this.

So, I hope you have fixed the issue by using the methods we have mentioned earlier in this guide to fix the Discovery Plus app not working issue on Xbox One, Xbox Series X|S. But, in case you have some doubts on your mind or want to share your thought regarding Discovery Plus, comment below and let us know.