In this guide, we will talk about troubleshooting Dropbox not syncing with Windows 10 issue. Dropbox is a popular cloud storage. Thanks to technology that when the limited storage on our devices run out, we can still store our files over the cloud. It is an excellent source of information backup.
However, those who use the Windows 10 sometimes complain that Dropbox is not syncing with their PC. So, we will try out some basic troubleshooting guides to fix this issue.
Table of Contents
- 1 How to Fix Dropbox not Syncing with Windows 10
How to Fix Dropbox not Syncing with Windows 10
There can be various issues that may cause the DropBox to not sync with Windows 10 PC/Laptop. We will check those one-by-one.
Troubleshoot Network Connection
- Press Windows key + I to access the Windows Settings
- In the Settings dialog box, there is a search bar.
- Type Network Troubleshoot > Click on the Find and Fix Network Problems
- Click the checkbox Apply Repairs Automatically
- The system will detect possible issues and let you know for the redressal of the same.
Is the File in use
Check that the file you want to upload int he cloud is currently in use or is open within some other application. If such is the case then the sync will not happen. Close the file first of all and then it should upload to the cloud.
Resume and Restart the Sync
- Go to the System tray > right-click on Dropbox icon
- Click on the profile picture of the connected account
- Select the option Pause Syncing
- Leave for a few minutes and then select the option Resume Syncing
Corrupted DropBox Folder
Check whether the folder into which you want to upload your files is corrupt or not. You can try to upload the same file into another Dropbox folder. If the uploading/sync works, this means the first folder is corrupted.
Dropbox generally allows the sharing of files and folders. In case anyone has shared a folder with you then you can sync the files of that folder. however, if that person is no longer sharing the folder, then you won’t be able to access the file or the folder. If the permission has been denied by the original sharer, that means the folder may not be visible anymore and you cannot further sync any file into it.
UnLink and Re-Link
- Go to the System tray > Click on the Dropbox icon
- Select Preferences > Click Unlink this DropBox
- Once done, restart your system
- Now add your account again to Dropbox. The complete process of sync will begin again. It will take some time to finish.
This issue happens when two folders or files have the same name but with an unused space within the name. For example GetDroidTips.docx and Get DroidTips.docx. Normally, it should show no error. However, there are reports from suer who have a problem in syncing the file due to this issue.
If the Selective Sync feature is active then the sync will happen with the pre-selected folders. So, if you have a new folder that is not pre-selected for cloud sharing, then, of course, there won’t be any sync. So, you need to check the Settings.
- Go to the System tray > Open DropBox
- Select Preferences
- Under Sync > Select Selective Sync
- A small dialog box will open up.
- Select your choice of folders that you can sync with the Dropbox. [tick the checkboxes]
- Click Update > Click Apply . Done
Check your Firewall Settings
This is a basic checking you should carry out. In most cases FireWall by Windows blocks external applications for safety purposes. So, check if DropBox is blocked by it. If that is the case, then unblock the application and now try uploading your files to DropBox. It should work now.
Also, check if your Anti-Virus program has blocked the application. t may do so if you have installed an application from an untrusted source or the site from which you have downloaded the .exe file also brought along some malware.
Well, if everything else did not work, then you can try reinstalling the DropBox application. Stay assured that uninstalling DropBox will not remove or delete the files you have stored in the cloud storage.
- Go to Control panel > Uninstall a Program (under Programs and Features)
- From the list of applications highlight on DropBox.
- Double Click on it > Click on Uninstall
So, that was all about some basic troubleshooting techniques to fix the DropBox not syncing issue with Windows 10 PC. We hope that this guide was useful to you.