The ITV Hub is an ITV Player used to play Live TV shows anywhere. The ITV Player offers a variety of programs. Some of them are their acquisition, whereas some are not. You can also watch Sports Programs using the ITV Players. Also, the ITV Hub is a free service for which you don’t have to pay any amount. You just have to register on their website, and after it, you will be able to watch the ITV Shows for free.
The viewers can watch it through the ITV Hub by going to their website, mobile app, and TV apps. You just have to go to their website and click on the Live TV to watch the Live Channels/Shows. The ITV Hub is also supported on Apple TV.
But, some Apple TV users are facing the issue with their ITV Hub. So, we are here with the guide on How to fix this issue. Therefore, read the full article to know more about it.
Why ITV Hub Facing Issues on Apple TV
If you are facing the issue that the ITV Hub not working on Apple TV, then be with us as we are providing some methods through which you can easily fix it. But, before that, we will be listing out some common problems through which it can happen. So, check out the problems below.
- Loose Or Unstable Internet/WiFi Connection
- Not Updated ITV Hub App
- Software Issues
- Not Updated Apple TV
- Storage Issue
- ITV Hub Error
- Hardware Problem
- Server Issues
Steps To Fix ITV Hub Problem on Apple TV
We are listing here the steps which you need to follow to fix the issue of not working the ITV Hub on Apple TV.
Sometimes there are chances that the ITV Hub Services are not available due to the server issue. And, this issue can be only fixed from their side. The main reason for this issue is that a large number of subscribers trying to open the app and they are not having powerful server management. So, you have to wait till they fix their server and again make the app in running conditions.
Restart The App
If you are facing the issue, then try restarting the app. Also, you can try this along with your Apple TV. So, close your TV and then turn it on. And, after it, check whether the app is running or not.
Loose WiFi Connection
Make sure that you are using a stable WiFi/Internet Connection. So, if you have any doubt about your wifi connection then try testing the internet speed. And, after running the internet speed check whether you are connected to a stable internet connection or not. You can also try switching the data connection.
Reinstall The App
If the ITV Hub has not been installed on your Apple TV properly, then you might have to face the issue of not loading. So, in this case, you can try reinstalling the app. So, at first, uninstall the app, switch off the TV, and wait for one minute. Now, again turn on the Apple TV and install ITV Hub App. After doing this step, check whether the app is now working on your TV or not.
The ITV Hub is available for selected regions only. So, if you have chosen the region where they are not providing the service then you are likely to face this issue. Therefore, choose the region properly to avoid this type of issue.
Clear Cache of ITV Hub on Apple TV
You can also try clearing the cache on the ITV Hub App to fix minor errors which are causing the occurrence of this issue. So, follow the below steps to clear the cache files on the app.
- Press the Home button.
- Click on the Settings Menu of Apple TV.
- Click on the App.
- Select the ITV Hub app from the list and tap on the Clear Cache to delete the cache files.
Update Your Apple TV
Make sure you are using the latest version of the Apple TV. If you are using the outdated version then you might have to face this issue. So, make sure you are using the latest Apple TV version.
Factory Reset Your Apple TV
If you are still facing the issue of not working then you have to factory reset the Apple TV to get this issue fixed. By doing the factory reset, all the files that are corrupted will be fixed and the other data will be deleted. It will be a fresh start for the Apple TV. So, follow the steps which are given below to factory reset your Apple TV.
- Open Settings
- Go to System
- Click on Reset
- Select Reset and Update
Note: After selecting this option, the Apple TV will be restored to the factory settings, erases all settings and information, and updated to the latest tvOS version.
After doing this, your issue of not working with the ITV Hub App will be fixed.
In this guide, we have discussed the possible reasons for not working of ITV Hub on your Apple TV. After it, we also explained all the steps through which you will be able to fix this problem. I hope all the mentioned steps are easy to implement and you will be able to resolve this problem. Therefore, If you have fixed this issue by following any other steps then do share it with our audience so that they can also try to fix it.