Have you ever tried the Gmail app on your Android device and it keeps crashing? Well, you’re not alone here because plenty of users are also experiencing the same issue whatsoever. According to the reports, the error message says “Unfortunately Gmail has stopped working” on Android devices once it crashes. Here we’ve shared all the possible workarounds to easily Fix the Gmail Crashing on Android Issue.
Things may become worse whenever you compose a mail or read any important mail on Inbox and you start encountering the Gmail app crashing issue which seems frustrating a lot. As mentioned, it’s one of the most common issues for Gmail app users on Android and can be easily fixed by performing some of the solutions below. We should mention that a simple restart of the device can resolve it.
- How to Fix Gmail Crashing on Android Issue
How to Fix Gmail Crashing on Android Issue
Whereas it may also be possible that your Gmail app becomes outdated for a while, the app cache data becomes corrupted, a newly installed update on the Gmail app has some stability issues or just a simple glitch from the system or Google account which can be fixed by removing the Google account and signing back into it.
Some of the users have also mentioned that they’ve fixed the problem by reinstalling the Gmail app. So, without wasting any more time, let’s get into it.
1. Update the Gmail app
If restarting your handset doesn’t come in handy for you then make sure to update the Gmail app. You should head over to the Google Play Store app > Search for Gmail and check whether there is the latest update available or not. Sometimes an outdated Gmail app version can also cause several issues with stability or performance. If the update is available, just install it.
- Open the Google Play Store app > Tap on the three-dots icon at the top-right corner. [profile icon]
- Go to My apps & games > Here you’ll find out Gmail if there is an update available.
- Tap on Update next to Gmail > It’ll automatically install the update.
Once updated to the latest version, launch the Gmail app, and check if the crashing problem has been fixed or not. If not, then you can follow the next method.
2. Clear the Cache and Storage of Gmail
The second thing you can do is to simply clear out the Gmail app cache and the storage data from the settings menu to refresh the app cache & storage if anything conflicts with it. Sometimes a corrupted app cache or data can cause such crashing issues. To do so:
- Go to the device Settings menu > Tap on Apps & Notifications.
- Tap on See all apps option to view all the installed apps on your device.
- Next, locate and select Gmail from the list > Tap on Storage & Cache.
- Tap on Clear cache to delete the cached data.
- Now, tap on Clear storage and select OK to delete the app storage data from the phone.
- Go back once to the App Info page again and select Force stop of the Gmail app.
- If prompted, confirm the process, and re-open the Gmail app to check for the issue.
If it asks you to log into your Google account then do the same.
3. Uninstall Gmail Updates
It may also be possible that the recently installed update of the Gmail app has some issues with the stability or has some bugs that basically trigger the app to crash. If you’re also feeling the same thing then make sure to uninstall the Gmail app update by following the steps below:
- Open the Settings menu on your Android phone.
- Tap on Apps & Notifications > Select See all apps to view all the installed apps on your device.
- Now, make sure to locate and select the Gmail app from the list.
- Head over to the top-right corner of the screen and tap on the three-dots icon menu.
- Here tap on the Uninstall updates option to go back to the previous app version.
4. Leave Beta Program of the Gmail app
Google mostly runs a beta program for some of its applications and Gmail is one of them to offer some new features or improvements before releasing them for the public stable version. Those who’ve enlisted for the Gmail beta program on the Play Store may experience some issues in some cases. Therefore, you should follow the steps below to leave the beta program.
- Open the Google Play Store app on your Android phone.
- Search for Gmail and tap on it to open the app installation page.
- Scroll down the page and you’ll find out an option called ‘You’re a beta tester’.
- Here you’ll be able to exit from the beta testing program by tapping on ‘Leave’.
- If prompted, confirm the process and then install the latest stable version of Gmail from the Play Store.
It should fix the Gmail crashing issue on your Android device completely.
5. Remove Google account and sign back in
Sometimes the app crashing issue on the Gmail app may come with Google account-related reasons. It’s better to simply remove the Google account which is signed into your device and sign back into it again to check if that problem has been fixed or not. To do that:
- Open the Settings menu on your Android phone.
- Then select Accounts > Choose to Google from the list.
- Select your respective Google account from the list.
- Tap on Remove account and confirm the process.
- Once done, make sure to restart your device > Go back to the Account Settings page again and re-add your existing Google account.
- Scroll to the bottom of the accounts and tap on Add account.
- Finally, confirm your device security pin/pattern and enter your Google account credentials to sign in.
6. Free Up Storage Space on the device
If you’re not sure whether your device storage has enough free space or not then make sure to check it out. Sometimes a short storage space on your handset may cause app crashing issues, slow performance, etc. Keep in mind to free up storage at least up to 1GB in size. To do so:
- Go to device Settings > Tap on Storage to check your phone storage.
- Tap on Internal Storage to see what’s actually taking up a lot of space and which are unnecessary for you.
- Make sure to delete unnecessary files, not-so-important apps or games, media files, WhatsApp conversation files, etc to free up the space.
You can also use the Google Files application on your Android device to clear out junk files, duplicate files, etc which may take up a lot of space.
7. Turn Off Battery Saver
The Battery Saver option can come in handy for you if you want to save some extra battery juice at the end of the day or if your device’s battery drains out quickly. If the battery saver option is turned on then you may encounter some issues with the app opening or incoming notifications or even crashing.
Therefore, it’s better to turn off the battery saver option on your Android handset to check for the Gmail app crashing issue.
- You can pull down the quick settings tile on your device and turn off the Battery Saver feature directly.
- Otherwise, go to Settings > Battery > Turn off the Battery saver toggle.
8. Reset App Preferences
By performing the ‘Reset app preferences’ option from the Settings menu on your Android device, you’ll be able to restore the app settings to the factory default state. Sometimes improper settings or app configuration can cause multiple issues whatsoever. To do this:
- You can simply open the Settings menu > Tap on Apps & Notifications.
- Tap on the three-dots icon menu from the top right corner.
- Select Reset app preferences > If prompted, confirm the action.
- Finally, make sure to restart your device and open the Gmail app to check for the issue.
9. Uninstall and Reinstall the Gmail app
If you’re unable to fix the Gmail app crashing issue on your Android device then you should uninstall and reinstall the app as a final resort. Some of the users have mentioned that after reinstalling the Gmail app, the crashing issue has been fixed for them. Therefore, you should also try it out. There will be no data loss if you reinstall the Gmail app. To do so:
- Make sure to tap and hold the Gmail app icon on your device (home screen/app drawer menu).
- Next, select Uninstall (Delete) > Confirm the process to remove it.
- Then head over to the Google Play Store app > Search for Gmail and install it.
Otherwise, you can do the following steps as an alternative one.
- Open the Google Play Store app > Search for the Gmail app.
- Tap on it to open the app preview or installation page.
- Now, tap on Uninstall to delete Gmail from your handset.
- Then wait for a few seconds and tap on Install to reinstall it.
- You’re good to go.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.