HBO Max doesn’t need any introduction. It is a subscription-based video-on-demand service that is owned and operated by Warner Bros. Discovery. In May 2020, just after the launch in the United States, HBO Max just boomed into the market and gained lots of love for its unique and HBO original content.
But, from a user’s perspective, the subscription cost is pretty high compared to its competitor. However, it also has lots of flaws that bother users and make them frustrated because no one wants to get the error after spending that high subscription cost. For example, the HBO Max is not working on their VPN or blocking their VPN connection for some users.
Meanwhile, our team has found some workaround to this issue that we have mentioned here in this guide. Therefore, if you are also frustrated because your HBO Max is not working on VPN or blocking VPN connection, then make sure to perform the fixes mentioned below.
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How To Fix HBO Max Not Working on VPN or Blocking VPN Connection
These are some fixes that you can try in order to resolve the HBO max not working on VPN or blocking VPN connection error. So, make sure to perform them all and let us know which one worked for you:
Fix 1: Enable/Disable VPN
If you recently started facing this issue, you can make sure to disable and then again enable your VPN service as there are chances that it may face a connectivity issue after updating your app. Therefore, in that situation enabling/disabling your VPN service will help you to resolve the error. So, you must try this and check if it helps to fix the HBO Max not working on VPN or blocking VPN connection issue.
Fix 2: Restart The HBO Max
In case you have tried the above method but, in the end, find yourself nowhere to resolve the issue, then we suggest you to rerun the HBO Max app on your TV or whatever device you are using.
This is because the chances are high that your device may have some stored cache data which may not be updated after the new patch update, which prevents the app from functioning properly. So, you must restart the HBO Max app and check if it helps to fix the HBO Max not working on VPN or blocking the VPN connection.
Fix 3: Check The Servers
Even though your HBO Max app and network connection are active, it could be that HBO Max servers are down due to maintenance. To check whether this server error is happening to you alone or if it involves everyone, hover your mouse over the DownDetector.
The DownDetector page displays the number of users who have encountered this error in the last 24 hours. The only way to know if other people have also reported it is to wait if other people have reported it.
Also, for more accurate news, you can simply go to Twitter and follow the HBO Max officials; they will soon update you if there is a server maintenance issue going on.
Fix 4: Make Sure To Use Premium VPN Service
Another aspect that may sometime be the main culprit. Therefore, you must have to make sure to use the premium version or pro version of the VPN as some applications like HBO Max may not be compatible with the free VPNs. So, you must try using a premium VPN if possible and check if the issue will get resolved automatically.
Fix 5: Change DNS Settings
When it comes to DNS options, the default settings usually ensure the best connection for streaming platforms and smart TVs. However, it may be helpful to change the DNS settings to Google DNS.
- You can find these settings under Settings > Network > Network Status.
- Select DNS Settings located under IP Settings.
- Change Obtain Automatically to Enter Manually in the DNS settings.
- The Primary DNS address should be 8.8.8.8, and the Secondary DNS address should be 8.8.4.4.
- Restart your TV after saving the changes.
Fix 6: Make Sure The VPN App is Updated
Your VPN app may have some pending patch updates due to which you are experiencing this issue. Nevertheless, you must first check if the VPN app you’re using has an update available. You will see that the HBO Max issue is fixed after you update your VPN app.
However, it will surely help you fix the error, as many users previously reported that this helped them fix this kind of issue. So, we highly suggest you to try this out and check if it helps.
Fix 7: Check Your Internet Connection
HBO Max may not function on your device if you have a poor internet connection. Therefore, it is essential to have a good internet connection.
You can test your WiFi connection’s speed with the Ookla speed test website to determine whether it provides adequate internet speed. However, if your WiFi is not functioning properly, you can power cycle your router/modem once.
If you haven’t noticed a change in your speed after this, you should contact your ISP and ask if your local connection has been affected.
Fix 8: Check The Content
Check if there are some issues with the content you are trying to enjoy? This is because sometimes, you might be experiencing this problem on your HBO Max when connected with a VPN. We recommend that you try playing any other content to determine if it is working correctly.
However, if it is working properly on your device even after your device is connected to a VPN service, it clearly means that the content you are trying to watch previously might have some issues.
Fix 9: Contact To Officials
Have you tried all the fixes described in this guide? You can contact the HBO Max officials if, even after that, the issue still won’t be resolved since they’re the only ones who are able to help.
This is because you may, however, not be able to resolve this error as it might originate from the developer. So, contact the support team and describe the error to them. They will certainly be able to assist you.
So, that’s it on how to fix the HBO Max not working on VPN or blocking VPN connection issue. Thank you for taking the time to review the troubleshooting tips in this guide. Please don’t hesitate to leave a comment below if you still have any doubts or ideas for us.