Is the HBO Max stuck on the loading screen? Well, the problem is not just limited to your device as many users have reported a similar issue with their HBO Max. The loading window gets stuck on the startup screen for some users. What is it that is preventing HBO Max from startup? How to get rid of this loading screen issue? These questions are likely to be popping up constantly in your mind right now. Thankfully, some solutions exist to keep watching your favorite shows without hassle.
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HBO Max is a premium subscription-based streaming platform to watch TV shows and movies. You also get to watch Warner movies right after it gets released in the theaters. You pay for a subscription service to watch your favorite shows and movies without any interruption or issues. But, later on, you find out that the HBO Max keeps loading. Even after an hour or two, the loading screen does not go anywhere.
Let’s look at the nifty workarounds that can fix the HBO Max screen loading issue.
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Fix: HBO Max Stuck On Loading Screen Issue
If your HBO Max is stuck on the loading screen or the startup screen, apply these solutions in order and see which one spells out success for you.
Solution 1: Make Sure You Have a Fast Internet Connection
Not just HBO Max, if the internet connection speed is slow, many streaming applications will keep on loading until the device gets a fast internet connection. You can test the internet speed using speedtest.net. If the internet speed is too slow, contact your internet service provider (ISP) to get it fixes or upgrade your current internet plan.
After you have fixed the slow internet connection issue, close the app, and open it again. Now, check if the problem is fixed.
Here’s what to do when getting a slow internet speed:
- Limit the number of connected devices.
- Reboot the router.
- Remove the power supply for the router, wait for a minute, and plug the cable back into the wall socket.
- Place the device (with HBO Max) close to the router for strong Wi-Fi strength.
- Upgrade your current internet plan.
- Connect the device to the 5GHz band, instead of the 2.4GHz.
Solution 2: Check HBO Max Server Status
No matter how much effort you put into fixing the stuck loading screen problem, the outcome will be zero if the HBO Max servers are not running well.
Although HBO Max does not allow users to look into their server’s status, there’s an alternative solution called Downdetector. Go to the website and see the current status. If other people are also facing problems with the HBO Max, you can’t do much apart from waiting for the engineers to fix it.
Solution 3: Restart Your Device
If the HBO Max is stuck on the loading screen, the device might be facing a temporary bug or system glitches. These can be fixed by rebooting the device on which HBO Max is installed.
After restarting the device, open the HBO Max app and check if the screen loading issue is gone.
Solution 4: Turn off the VPN
VPN has its advantages, but it can be problematic many times. If your device is connected to a VPN, removing it can fix the problem.
Once you have removed the VPN app or paused it, run the HBO Max app and check if the loading issue still persists. If yes, restart the device and check again.
Solution 5: Update HBO Max
Your device might be running an outdated version of HBO Max. Updating the device software and HBO Max is likely to fix the screen loading stuck problem. Assuming that you’re using HBO Max on a phone, open the Settings app and go to the software update section. Install the latest update and wait for the process to finish.
Now, open the app store (Google Play Store for Android or App Store for iOS) and search for HBO Max. Install the latest version of HBO Max. Now, launch HBO Max on your device and check if the problem is fixed.
Solution 6: Reinstall HBO Max
Sometimes the application files get corrupted due to many reasons. If some files of HBO Max are corrupted or missing, the application is unlikely to open. To fix this problem, you will need to reinstall the HBO Max application.
- Uninstall the HBO Max app from your streaming device.
- Reboot the device.
- Install the HBO Max app.
- Open the app and log in to your account.
- Start streaming your favorite content.
In this blog post, we discussed the possible reasons why HBO Max might get stuck on the loading screen. We also looked at many solutions. Were you able to fix the problem? Let us know your thoughts in the comments below.