Many Galaxy S10 users have complained about a weird issue affecting the Samsung official Gallery application. In this post, I will show you how to fix “Gallery has stopped” error on Galaxy S10, S10E, or S10 Plus.
First of all, since we’re talking about an app, the issue might be caused by a conflict between it and a third-party app or software- or firmware-related glitches. Accordingly, there is nothing wrong with your device at a hardware level.
In this article, you will learn everything you need on how to fix “Gallery” error on Galaxy S10, S10E, or S10 Plus. Before proceeding, you may also like the following troubleshooting guides:
- Google Play Store Keeps Crashing on Galaxy S10, S10E or S10 Plus – How To Fix “Unfortunately, Google Play Store has stopped”?
- How to Fix “Unfortunately, YouTube has stopped” Error on Galaxy S10, S10E and S10 Plus | YouTube Keeps Crashing And Lagging
- How to Fix “Unfortunately, Facebook Has Stopped” Error on Galaxy S10, S10E, and S10 Plus
Now, let’s move on to solving out the “Gallery has stopped” error.
How to Fix “Gallery has stopped” Error on Galaxy S10, S10E or S10 Plus
Force close Gallery app
Sometimes, a minor glitch inside the Gallery app might cause it to stop responding. To fix that bug, you can force close Gallery app. Here’s how to do that:
- Tap on the Recent Apps soft key
- Locate Gallery app
- Swipe up over its thumbnail to force close it
For more detail on this procedure check out the following tutorial:
Force reboot Samsung Galaxy S10
If there is a more severe bug on your device, a force reboot might tackle it. A restart will refresh the smartphone’s memory and force Android OS processes to reopen which might fix several glitches. Here’s how to conduct a force reboot on Galaxy S10, S10E, or S10 Plus:
- Hold Power and Volume Down keys for 10 seconds
- Once the Android logo appears on the screen, release the buttons
- Allow your smartphone to reboot
Update the Gallery app
On Samsung Galaxy S10 smartphones, the Gallery app is designed by Samsung. You can check for updates on the Galaxy Apps store. If there is a new version available, you should install it.
Also, you can update all the other apps that might use the Gallery app from the Google Play Store. Go to Google Play Store -> My Apps & Games and update all the apps that have new versions available.
Run your smartphone in Safe Mode
Sometimes, third-party apps cause a conflict with the Gallery app. To fix “Gallery has stopped” error on Galaxy S10, S10E, or S10 Plus, you must see if a rogue application is behind that issue. Here’s how to use your phone in Safe Mode:
- Turn off your Galaxy S10 smartphone
- Hold the Power button key and release it when the SAMSUNG logo appears on the display
- Right away, press and hold the Volume Down button
- Hold that key until the smartphone restarts, and the Safe Mode text appears in the bottom left corner
If Gallery app works correctly in Safe Mode, then a third-party app is the culprit behind the “Gallery has stopped” error on Samsung Galaxy S10 devices.
Clear Gallery app cache and/or data
To clear cache and/or data of Gallery app go to Settings -> Apps -> Gallery and tap on Clear Cache. Wait until the operation completes. You can then tap on Clear Data, too.
Factory reset Galaxy S10
Before doing that, you have to back up all your files stored on the smartphone because a factory reset will erase everything. Here’s how to factory reset Galaxy S10:
- Turn off your smartphone
- Press and hold both the Volume Up and Bixby buttons for a couple of seconds
- Press and hold the Power key without releasing the first two
- Once the Android logo pops up, release all the keys
- When the Android Recovery Menu opens up, navigate to “Wipe Cache/Factory Reset” and choose Factory Reset
- Wait until the operation ends
In most of the cases, a factory reset would fix “Gallery has stopped” on Galaxy S10, S10E, or S10 Plus.