Experiencing the Call of Duty: Modern Warfare 2 “Fetching Store Info” error while trying to purchase the Season 3 battle pass can be frustrating for many players. This error has been reported by users on multiple platforms such as PS5, PC, and Xbox consoles. They encounter a pop-up message that says either “Fetching Store Info” or “Fetching Online Profile” after purchasing the battle pass. Players have tried updating the game and restarting their devices to no avail. Thankfully, we have compiled a comprehensive guide to help you fix this troublesome bug for the MW2 Season Pass.
Step-by-Step Guide to Fix the Modern Warfare 2 “Fetching Store Info” Error Bug
Earn 1 BP Token
According to various player reports on the Modern Warfare 2 Reddit, earning 1 BP token seems to fix the “Fetching Store Info” or “Fetching Online Profile” error for the Modern Warfare 2 Season 3 Battle Pass.
While the exact reason behind this solution is unclear, it is believed that earning a Battle Pass Token resets the battle pass system, allowing players to bypass the error message.
Restart the Game
If the previous solution doesn’t work, try restarting the game. Players on different platforms have reported that restarting the game resets the store, allowing them to access the purchased seasonal pass again. For PC players, consider restarting the Steam or Battle.net client as well.