Fix: Modern Warfare 2 ‘Fetching Store Info’ Error for Season 3 Battle Pass

Experiencing the Call of Duty: Modern Warfare 2 “Fetching Store Info” error while trying to purchase the Season 3 battle pass can be frustrating for many players. This error has been reported by users on multiple platforms such as PS5, PC, and Xbox consoles. They encounter a pop-up message that says either “Fetching Store Info” or “Fetching Online Profile” after purchasing the battle pass. Players have tried updating the game and restarting their devices to no avail. Thankfully, we have compiled a comprehensive guide to help you fix this troublesome bug for the MW2 Season Pass.

Step-by-Step Guide to Fix the Modern Warfare 2 “Fetching Store Info” Error Bug

Earn 1 BP Token

According to various player reports on the Modern Warfare 2 Reddit, earning 1 BP token seems to fix the “Fetching Store Info” or “Fetching Online Profile” error for the Modern Warfare 2 Season 3 Battle Pass.

Can’t access Battle Pass
byu/emiljoakim inModernWarfareII

While the exact reason behind this solution is unclear, it is believed that earning a Battle Pass Token resets the battle pass system, allowing players to bypass the error message.

Restart the Game

If the previous solution doesn’t work, try restarting the game. Players on different platforms have reported that restarting the game resets the store, allowing them to access the purchased seasonal pass again. For PC players, consider restarting the Steam or Battle.net client as well.

Verify Game File Integrity

For PC players, both the Steam and Battle.net clients provide options to verify the integrity of game files. In the game’s settings tab, select the “Scan and Repair” or “Verify Integrity of Game Files” option, which will initiate a process that checks all the game files in the installation directory. This process detects and replaces any corrupted files.

Wait for New Patches

Considering the number of performance issues introduced by the Modern Warfare 2 Season 3 update, it’s highly likely that the developers will release patches and hotfixes to resolve these problems. Keep an eye on the game’s official website and social media channels for updates.

Additional Tips to Prevent and Resolve the “Fetching Store Info” Error

1. Clear Cache on Consoles

Clearing the cache on your console can help resolve issues related to game performance, including the “Fetching Store Info” error. To clear cache on Xbox, hold the power button for 10 seconds until the console turns off, unplug the power cable, wait for 10 seconds, and then plug it back in and turn the console on. For PS5, turn off the console, unplug the power cable, wait for 10 seconds, and then plug it back in and turn the console on.

2. Update Your Device and Game

Ensure that your device and the game are up-to-date. Developers regularly release updates to fix bugs and improve game performance. By keeping your device and game updated, you minimize the chances of encountering errors like the “Fetching Store Info” bug.

3. Contact Customer Support

If you’re still experiencing the “Fetching Store Info” error after trying the solutions mentioned above, consider reaching out to Modern Warfare 2’s customer support. They may be able to provide you with further assistance and information on the issue.

Following this comprehensive guide should help you resolve the Modern Warfare 2 “Fetching Store Info” error for the Season 3 Battle Pass. By earning a BP token, restarting the game, verifying game file integrity, and waiting for a hotfix, you’ll be well on your way to enjoying the new content in Modern Warfare 2 Season 3. Additionally, remember to clear the cache on your console, update your device and game, and contact customer support if needed. By following these steps, you can overcome this annoying bug and get back to enjoying the exciting new features and rewards that the Season 3 Battle Pass has to offer.

Stay Informed and Report Issues

While the Modern Warfare 2 “Fetching Store Info” error might be resolved for most players using the steps provided in this guide, it’s important to stay informed about any ongoing issues and potential fixes that the developers may announce. Keep track of the game’s official forums, social media channels, and community platforms like Reddit to get the latest updates and solutions to known issues.