How to Fix PS4 Controller Won’t Connect or Sync

It may possible that somehow your PS4 Controller Won’t Connect or Sync to the console properly then you’re not alone. There are plenty of reports coming out that multiple PS4 controller users are encountering the same issue which is frustrating a lot. Initially, it was expected that the not syncing problem is causing due to some kind of connectivity issue but that’s may not be the case for everyone. So, if you’re also facing the same, follow this guide.

All of sudden, if your PS4 controller stops syncing or doesn’t connect then make sure to perform some of the possible workarounds that are mentioned below. Before heading over to the troubleshooting guide, we should mention that you’ll have to check out the Bluetooth connectivity issue properly. Any kind of Bluetooth signal interference may cause several issues whatsoever.

How to Fix PS4 Controller Won't Connect or Sync

How to Fix PS4 Controller Won’t Connect or Sync

Meanwhile, some of the affected users have also reported that a weak battery on the PS4 controller, firmware issue on the controller, low charge level on the controller, connectivity issues with the console and controller via a USB cable, the syncing issue with the controller at startup, system glitch, etc can occur several problems with the controller.

1. Properly Connect to Bluetooth

Make sure to properly connect the controller to Bluetooth wirelessly. If you have a number of Bluetooth devices connected to your PS4 console and you’re experiencing issues with the connection then you may have signal issues.

2. Charge the Controller

Keep in mind that your PS4 controller is charged more than 60% to easily connect to the console. It’ll get rid of all the possibilities with the low battery issue.

3. Connect with a USB cable

If you’re having issues with the controller connectivity or syncing with the console wirelessly then make sure to connect it with a USB cable and then try checking the issue again. You’ll require a good-quality USB cable to work properly. Just press and hold the PS button on the controller for a few seconds to clear the old connection settings & re-sync the controller.

4. Re-Sync Controller at Startup

  • Shut down your PS4 console > Connect the controller to the console via a USB cable.
  • Press and hold the PS button on the controller for a while.
  • Now, a prompt will appear on the screen and the controller will get re-synced again.

5. Perform a Soft Reset

As your primary controller isn’t working or connecting to the console, you’ll require a secondary PS4 controller to perform a soft reset. To do so:

  • Connect the secondary PS4 controller and then go to the Settings menu.
  • Select Devices from the drop-down menu > Select Bluetooth Devices.
  • Locate the wireless controller that isn’t working > Select the controller.
  • The active controller should show a green dot icon and the inactive controllers will show a white/grey circle icon.
  • Now, press the Options menu > Select Forget Device to disconnect the inactive controller.
  • Turn Off the PS4 console > Re-sync the controller again by following the above method.

6. Perform a Hard Reset

If you can’t perform a soft reset on the controller then you’ll have to go for performing a hard reset. You’ll require a paper clip to do so.

  • Turn Off the PS4 console > Find the tiny hole for the reset button.
  • It should be located near the left trigger (LT) button on the controller.
  • Now, insert the paper clip in the hole and push the reset button for around 5 seconds.
  • Finally, connect the controller to the PS4 again and check for the issue.

That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.

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