Fix: Samsung Galaxy S23 Ultra Call Dropping or Not Getting Connected Issue

Fix-1: Switch the SIM Slot

• Remove the SIM from slot 1 and insert it into slot 2
• Test to see if the call drop issue is resolved, but keep in mind that mobile data issues may still persist

Fix-2: Use Wi-Fi Calling

• Enable Wi-Fi calling to route calls via the Wi-Fi network, reducing dependence on the carrier network signal
• To enable Wi-Fi calling:
  1. Open the Phone app
  2. Tap on the three-dot menu button in the upper right corner
  3. Tap on Settings
  4. Enable the toggle next to Wi-Fi Calling
  5. Accept the terms and conditions

Fix-3: Switch Network

• If experiencing call-dropping or connection issues on a 4G/5G network, try switching to a 2G/3G network
• To switch the network type, go to Settings > Mobile networks > Network mode [Sim 1/Sim 2] > Select 3G/2G (auto connect)
• Switch back to 4G/5G for internet access as needed

Fix-4: Clear Device Cache

• Clearing the cache can often resolve software-related issues, including call dropping, mobile data problems, and call connection difficulties
• To clear the cache on your Samsung Galaxy S23 Ultra:
  1. Turn off your Samsung Galaxy phone
  2. Press and hold the power button and volume up (+) key simultaneously to boot into recovery mode
  3. Use the volume buttons to select Wipe cache partition
  4. Press the power button
  5. After the cache is wiped, select Reboot System Now and press the power button to reboot your phone

Try these methods and let us know which one works for you. If none of these solutions resolves the issue on your Galaxy S23 Ultra, you may need to wait for Samsung to release a fix