Fix: Steam Deck PS5 Controller Not Working or Keeps Disconnecting

There is no doubt that Steam Deck is one of the most anticipated PC gaming technologies since its release. Well, this bulky, well-designed, and relatively powerful handheld gaming device promises to carry all of your Steam libraries wherever you go, which is a huge plus for those of us who constantly add games to our backlog. Also, you know that you can use the Steam Deck controller on any other device. Although the device is pretty good, there are still some users who reported that their Steam Deck has some technical glitch.

However, one of the most common errors these days users are facing is the Steam Deck PS5 Controller Not Working or Disconnecting. Well, that’s the main reason why we are here. In this troubleshooting guide, we will help you resolve the Steam Deck PS5 Controller Not Working or Keeps Disconnecting issue. So, let’s get started with the guide.

Fix: Steam Deck PS5 Controller Not Working or Keeps Disconnecting

Why is the Steam Deck PS5 Controller Not Working or Keeps Disconnecting?

There may be several reasons behind this issue, including a damaged USB port or cable, an unstable Bluetooth connection, or a low battery in the controller. But, one of the most common reasons behind this problem is compatibility issues. Yes, there is the possibility that your Steam Deck software is not updated, due to which it faces compatibility issues with the PS5 controller. So, these are some of the main culprits behind why you are getting the Steam Deck PS5 controller not working or disconnecting issues. Therefore, now, let’s check out the fixes we have gathered for you.

How to Fix Steam Deck PS5 Controller Not Working Issue

If you want to know some fixes, you can try in order to resolve the Steam Deck PS5 controller not working or keeps disconnecting issue. Therefore, let’s check them out:

Fix 1: Outdated Firmware

You should first check if the Steam Client on your Steam Deck is also up to date. Follow the guidelines below to check if your Steam Client is up to date if you are unsure how to do so.

  • You need to launch the Steam client.
  • Navigate to Steam and select it.
  • Check for Steam Client Updates.

Fix 2: Check the Batteries

When your Steam Deck PS5 controller keeps disconnecting, you should check the batteries. If you make sure the batteries are installed properly and functioning, you can easily fix this problem. Moreover, ensure that the connection is tight and secure, as loose connections could lead to the controller not working.

Fix 3: Restart Your Controller

Now, in case even your controller batteries are good, but still, you are facing this problem, then we advise you to restart your controller and check whether it helps or not. However, there are a number of Steam Deck PS5 controller users who have reported that this helped them to resolve this kind of error. So, you must also try this and let us know if it helps. 

Fix 4: Check The Charging Cable

Well, there are chances that your controller charging cable may be damaged, due to which you are facing this problem. So, we advise you to try checking the charging cable of your Steam Deck PS5 controller. However, in case you find that the charging cable has been damaged or cut, your controller may fail to charge properly, further resulting in the Steam Deck PS5 controller not working or disconnecting issue. 

Fix 5: Power Cycle your Steam Deck

Steam Deck issues can often be resolved by performing a power cycle. So, you can simply shut down the Steam Deck and wait for a while. By doing this, it will reset the connection between the controller and the Steam Deck which further helps in fixing the disconnecting problems. Follow these steps to power cycle your Steam Deck:

  1. Once the controller has been turned off, unplug the Steam Deck’s power cable.
  2. After unplugging the steam deck’s power cable, leave it unplugged for at least 30 seconds. 
  3. Reconnect the Steam Deck’s power cable and wait for it to boot.
  4. Press the home button on the controller to turn it on.
  5. Make sure the Steam Deck is now connected to the controller.

Fix 6: Use A Different USB Cable

There is also the possibility that your controller will not work due to a faulty USB cable. Moreover, some cables do not allow data to be transmitted between devices. If you have a wireless PS5 controller, switch to a USB Type-C cable, then connect it to your computer.

Fix 7: Hard Reset The PS5 Controller

Suppose none of the above methods resolve the Steam Deck PS5 controller not working or disconnecting issue, then you must try resetting the controller. There are many users who have reported that this helped them resolve this kind of error. Therefore, you should also give it a try. However, to do so, use the following steps to reset your PS5 controller quickly.

  1. Hold the PS button to turn off the controller.
  2. Turn the controller around to see the back.
  3. Use a toothpick or paper pin to make a point.
  4. Look for a small hole in your controller’s back. It contains the Reset Button.
  5. To push the button, insert the object. Press it for about five seconds.
  6. Now, the controller will be reset to factory settings.

Fix 8: Pair Your Controller To The Steam Deck

Now, in case everything else fails, we have to ensure that the Steam Controller you are using is paired with your desired device. In order to do so, we recommend connecting your desired device using a wireless connection or a wireless USB dongle.

For those unfamiliar with wireless connectivity, turn your controller off and hold down the (A) button. After doing so, press the Steam button and choose the device you want to pair.

Fix 9: Use Big Picture Mode

If your Steam Client seems to have been updated, you should try using it in Big Picture Mode. Steam Controllers are designed to interface with Steam’s Big Picture Interface. This mode can be accessed once you click on the rectangle with two opposing arrow icons.

So, that’s all we have for you on how to fix the Steam Deeck PS5 controller not working or keeps disconnecting issue. I hope that you find this article helpful. Nevertheless, suppose in case you have any doubts regarding this particular topic, comment below and let us know. 

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