Twitch needs no introduction to gamers. It is a platform where people watch streamers or broadcasters play their favorite games. It is where you will meet like-minded people and also get a lot of tips about your favorite games. Nowadays, developers are even using Twitch as a platform to promote their games. Since all the gamers are in one place, so it becomes much easier to get a game to a target audience.
Here people talk to each other freely using the chat function, but recently there have been reports about issues with the chat function. Many people are unable to connect to the chat function, and it just does not load. It can be annoying, and if you are used to the full experience of Twitch then you will miss this. So how do you solve this? That is what we will take a look at here in this guide. We will see what are the possible reasons for it, and also how to solve them.
Fix Twitch chat not loading or connecting:
One of the main reasons behind Twitch chat not loading up is extensions. Extensions like Adblock does not allow your Twitch chat to function correctly. Next, we have cache browser data and proxy issues. They block or prohibit the Twitch dashboard chat functionality and conversations are not visible to the users. This error is quite common in the Chrome browser. So keeping all this mind, we have compiled this guide to help you sort out your issue with Twitch Chat.
Refresh the Page:
Sometimes the scripts don’t run properly when your internet connection is not consistent. So simply refresh your browser tab, and it should result in the scripts executing correctly this time around. Click on the menu option at the top and choose Reload on your browser, or simply press and hold Ctrl+F5 and your webpage would be refreshed.
Switch to the Incognito Mode:
As mentioned above, extensions sometimes block Twitch chats. If you have several extensions and most of them are useful to you, then removing all the extensions won’t be a solution for you. In that case, you should open up Twitch in an incognito or private window. By default, all the extensions are disabled in a tab opened up in incognito mode.
If you use the Firefox browser, then press and hold Shift + Ctrl + P, and it will open up a private window. If you are using the Chrome browser, then press and hold Shift + Ctrl + N, and it will open up a new incognito window for you. Now open Twitch on this tab, and you won’t have to worry about any extension causing an issue with your Twitch chat.
If you use any other browser, then you can just open up the Menu settings and choose the Private tab or window option from the list. All the browsers have it in their menu option.
Try a different browser:
IF even incognito did not work out for you, then you can try using a different browser all together. Be sure not to install any extension to this new browser and later try opening your Twitch account on this new browser. Then check and see whether or not the Twitch chat function loads properly or not. If it does, then you can stay assured that your older browser was the culprit. You can still use your old browser, but for Twitch just keep on using this new different browser. We would recommend installing the Opera Web browser.
But if even a different browser does not work for you, then try the next fix.
Clear your cache:
Sometimes corrupted cache data can be the root cause of many websites not functioning properly. Cache data is the data stored by our browsers for all the sites that we visit so that the next time we visit that site; it will load faster. This is because it will already have some data on loading from the previous time. But this backfires too in certain situations, and this could also be a reason for your Twitch chat not working correctly. So you have to clear out the cache data on your browser.
For Chrome Browser,
- Click on the Menu icon in the top right corner and choose the option Settings.
- Then click on the “Privacy and Security” tab on the left pane.
- On the centre of your screen, you will see “Clear Browsing Data”. Click on it.
- The clear browsing window will pop up. In the time range, choose “All time” from the drop-down menu.
- Then click on on the Clear Data option below.
For the Firefox Browser,
- Click on the Menu icon in the top right corner and choose “Options”.
- Then click on the “Privacy & Security” tab on the left pane.
- Scroll down now, and you will find a section that reads “Cookies and Site Data”. Here, click on the “Clear Data” button right next to it.
- Then in the next pop-up window, choose the option “Clear”.
This should clear out your issues with Twitch if the problem were with your browser cache data. Open up Twitch again and see if this time the chat functions work correctly. Suppose it does not then try the next fix.
Disable browser extensions:
Sometimes an extension could be the root behind all your issues. So try removing the extensions off one by one and see removing or disabling which one works for you.
On a Chrome browser,
- Click on the Menu icon in the top right corner.
- Then choose More tools > Extensions.
- You will see a list of all the extensions on your browser. Simply turn the toggle off for all the extensions one by one and see if disabling a particular one solves your Twitch chat or not. If it does, then you have found your issue. Simply remove that extension from your browser. To remove an extension, click on the remove button.
On a Firefox browser,
- Click on the Menu icon in the top right corner and choose “Add-ons”.
- Then click on the “Extensions” tab on the left pane.
- You will see a list of all the extensions on your browser. Simply turn the toggle off for all the extensions one by one and see if disabling a particular one solves your Twitch chat or not. If it does, then you have found your issue. Simply remove that extension from your browser. To remove an extension, click on the three-dot button and choose the option “Remove.”
If disabling extensions did not solve your issue either, then move on to the next fix.
Disable your Proxy:
If you are connected on a Proxy network, then that might be blocking or causing issues with your connection to Twitch too. SO try disabling your Proxy and see if that sorts out your Twitch Chat issue.
Firstly, disable proxy on your Windows. Press and hold Windows Key + I keys and click on “Network & Internet.” Then click on the “Proxy” tab on the left pane and disable every toggle on the right pane of that window.
Now if you are a Firefox user,
- Open Firefox, click on the Menu icon in the top right corner and choose “Options”.
- Then click on the “General” tab on the left pane. On the right pane, scroll down to the bottom where you will find “Network Settings”. Click on “Settings” here.
- Now choose “No proxy” or “Use system Proxy” and click on Ok.
Check and see if disabling your proxy solved out your issue. Many users have reported that turning off proxy instantly fixed their problems with Twitch Chat. If the same happened for you, then you should keep it disabled. If you are concerned about your security after disabling your proxy, then you can try using a reliable VPN service for your connection.
Make sure that Twitch is added to whitelist in AdBlock:
Adblocker is a popular browser extension that many people use to disable ads from showing up on the pages that they visit. Sometimes a page can flood your browser window with ads, and that can be annoying. So in that sense, Adblock is a must-have extension. But when you are using Twitch, the Adblock can be an issue too. Now when you open twitch, just simply click on the Adblock extension at the top and disable it for that Twitch. That is, simply add Twitch to your whitelist on Adblock.
If you don’t use Adblock or if this did not work for you, then move on to the final fix mentioned below.
Restart your router:
Sometimes the router that you are using for your internet connection could be the root of your problem with Twitch chat too. So try restarting it.
- Press the power button of your modem and router and turn both of them off.
- Wait for a few minutes.
- Press that same button again and them both on again. The turning on process might take a minute or two, but after it is done, your Twitch chat issue should be resolved.
Now the fixes mentioned above are all possible fixes for the Twitch chat not loading issue. Which among these issues will work for you depends on your system’s cause of concern. Try all of them out one by one and undoubtedly one of these will solve your problem and give you the full Twitch experience.
If you have any queries about this article, then comment down below, and we will get back to you. If any of these fixes work out for you, then comment down which one worked for you. Also, be sure to check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more useful information.