Fix: Diablo Immortal Won’t Launch or Not Loading on PC

Blizzard Entertainment is known for its stunning video games for both Windows and mobile platforms from the Overwatch series, World of Warcraft series, Starcraft series, Diablo series, and more. Recently, the developers have released a new free-to-play MMO action RPG called ‘Diablo Immortal’ for the Android, iOS, and PC versions. As the game is newly launched, there have been many complaints or issues stating that the Diablo Immortal game won’t launch or not loading on PC.

Such issues can be quite common with PC games, especially for games that are new in the market. It can be due to software glitches, bugs, or even multiple errors whatsoever. It seems that plenty of PC gamers are encountering startup crashing or the game not launching issues. So, it’s always better to get into the actual reason and fix it completely.

Diablo Immortal

Fix: Diablo Immortal Won’t Launch or Not Loading on PC

Diablo Immortal game didn’t go well with the launch because there are a bunch of bugs and connectivity errors appearing to the players no matter which gaming platform they’re using. It is possible that the issue of Launching or Not Loading on PC is caused due to outdated game version, an outdated graphics driver version or Windows build, missing or corrupted game files, issues with the Microsoft Visual C++ Redistributable, unnecessary background running tasks, etc.

Method 1: Check System Requirement

In most cases, you will be able to run this game easily, as it’s not high intensive game. But it is still good to check if you meet the minimum game system requirements.

Minimum System Requirements:

  • CPU: Intel Core i3 or AMD FX-8100
  • RAM: 4 GB
  • OS: Windows 7 / Windows 8 / Windows 10 / Windows 11 (64-bit)
  • Video Card: NVIDIA GeForce GTX 460, ATI Radeon HD 6850, or Intel HD Graphics 530
  • Pixel Shader: 5.0
  • Vertex Shader: 5.0

Recommended System Requirements:

  • CPU: Intel Core i5 or AMD Ryzen 5
  • RAM: 8 GB
  • OS: Windows 10 / Windows 11 (64-bit)
  • Video Card: NVIDIA GeForce GTX 770 or AMD Radeon RX 470
  • Dedicated Video Ram: 2048 MB
  • Pixel Shader: 5.0
  • Vertex Shader: 5.0

Also Read

Fix: Diablo Immortal Keep Crashing on Startup on PC

If you do not meet the above requirements, then the game will not run and may crash or not load at all. Please connect your computer technician to update your PC hardware if needed.

Method 2: Update Microsoft Visual C++ Redistributable

All games do include some bit of C++ distributable game code. And if you do have the necessary libraries to read this code, then the game will not run. All Windows PC does come with these files but might have an old version. Here’s how you can easily update them and fix Diablo Immortal won’t launch or not loading on PC issue.

Download Visual C++ Redistributable

Just make sure to run all of these executable files that are present. (If you’ve different folders, then run the vc_redist.x64.exe file in those folders)

Finally, restart your PC to fix the issue.

Method 3: Update GPU Drivers

Many PC still have the old GPU drivers, which are insufficient to run the new high-tech games. You can update these drivers the following way:

Open Device Manager and navigate to Display adapters.

Right-click on the dedicated graphics card that’s active.

Device Manager Update Display Adapter

Next, select Update driver > Choose to Search automatically for drivers.

If an update is available, the system will automatically download & install it.

Once done, restart the computer to apply changes.

If you have other dedicated GPUs such as AMD or NVIDIA, you can download their software update from the manufacturer’s website.

Method 4: Run Game As Administrator

Many games including Diablo Immortal may need access to additional CPU resources and hence require admin privileges. Ideally, the game setup will assign these permissions right away during the initial game install. But if not, you can easily run the game exe file as an administrator on your Windows computer to check if that fixes the problem or not.

Right-click on Diablo Immortal exe shortcut file on your PC.

Now, select Properties > Click on the Compatibility tab.

Fix Sniper Elite 5 Won't Launch or Not Loading on PC

Click on the Run this program as an administrator checkbox to checkmark it.

Click on Apply and select OK to save changes.

Method 5: Verify Integrity of Game Files

Sometimes the game files may get corrupted due to the action of third-party software including antivirus and anti-malware. And if the game files got corrupted, then the game will either not load or will crash spontaneously. But the good thing is that you can easily fix this issue by verifying the integrity of your game files.

  1. Launch the client on your PC.
  2. Now, click on the Diablo Immortal icon that you’re trying to repair.
  3. Click on the cogwheel icon (settings) next to the Play button.
  4. Select Scan and Repair > Click on Begin Scan.
  5. Wait for the repair to finish > Once done, close the desktop, and reboot the PC to apply changes.

Method 6: Update DirectX

DirectX is a special program just made to facilitate the running for heavy games, just like Diablo Immortal.

Download DirectX

Next, run the DXSETUP.exe file to reinstall/update DirectX.

Once done, restart your computer to apply changes.

Method 7: Disable Overlay Apps

According to some of the affected players, disabling the overlay apps such as Xbox, Discord, or any other on the Windows computer has helped them easily fix the game not launching issue. As the in-game overlay app is always running in the background whenever you launch the game client, it’s possible to have issues with the processes or system resources.

Method 8: Check For Windows Updates

Windows always release new updates for your system, which includes performance-related updates as well. Not only for in-app servers, but these updates are also useful when it comes to accessing games and other heavy software. So make sure to update your windows to the latest version.

Press Windows + I keys to open up the Windows Settings menu.

Next, click on Update & Security > Select Check for updates under the Windows Update section.

Windows Update Windows 11

If there is a feature update available, select Download and install.

Wait for some time until the update gets completed. Finally, reboot your PC to apply changes immediately.

Method 9: Disable Antivirus and Firewall Program

Antivirus, Antimalware, and Firewalls can disrupt the flow of games launch. In many instances, your antivirus app might flag the game file as quarantine and forcefully crash it before launching. To avoid such issues, you can disable your antivirus or firewall program and see if it helps.

  1. Click on the Start menu > Type Control Panel and click on it.
  2. Now, type firewall in the search box > Click on Windows Firewall.
  3. From the left pane, click on Turn Windows Firewall on or off.
  4. Make sure to select Turn off Windows Firewall for the Private, Domain, and Public Network Settings.
  5. Finally, reboot the PC to apply changes and check the issue.

Now, you’ll have to disable the anti-virus protection (Windows Defender) as well by following the steps below:

  1. Head over to the Windows Settings > Privacy and Security.
  2. Now, go to Windows Security > Virus & threat protection.
  3. Click on Manage settings >Then turn off the Real-time Protection option.
  4. Once done, make sure to reboot your PC to apply changes.

If, in case, you’re using any third-party antivirus program, make sure to turn it off manually.

Method 10: Launch Game In Window Mode

Try launching the game in Windowed display mode to check if that helps you. Sometimes a computer with an average hardware specification can cause several issues with the fullscreen display mode while running the game.

Open the Steam client and go to Library. Right-click on Diablo Immortal > Select Properties.

In the General section, click on Set Launch Options.

Next, copy & paste the following command-line argument:

 -windowed -noborder

Make sure to save changes and try running the game again to check if Diablo Immortal is launching properly or not.

Method 11: Close Background Processes

Windows background process can take a serious toll on other apps and services including games as well. So if you have other heavy applications running in the background then you must close them and then run the game.

Press the Ctrl + Shift + Esc keys to open Task Manager.

Click on the Processes tab > Select the task you want to close.

End Task Manager

Once selected, click on End Task. Make sure to do the steps for each task individually.

Once done, just restart your computer to change effects immediately.

Method 12: Check for Game Updates

According to Blizzard Support, corrupted or damaged game files can cause a wide variety of problems and errors with game launching or gameplay. Mostly updating the game can resolve these issues in a jiffy.

  • Open the desktop app on your PC.
  • Now, click on the Diablo Immortal icon that you’re trying to repair.
  • Click on the cogwheel icon (settings) next to the Play button.
  • Finally, select Check for Updates and wait for the process to be completed. [If there is an update available, make sure to download and install the game update]

This method should resolve the game files missing or corrupted issues completely. However, if you’re unable to fix the issue then we’ll recommend you uninstall and reinstall the specific game on the PC. Otherwise, you can visit Blizzard Technical Support Forums for further assistance.

Method 13: Install Game In New Directory

If none of the methods worked for you, try reinstalling the Diablo Immortal game in a new directory to check if that helps fix the game not launching issue. Since the game default installation directory is a C drive, which can have issues in some rare cases, installing in other drives will solve the issue.


This brings us to the end of this guide for how to fix Diablo Immortal won’t launch or not load on PC issue. Please note that to install the game from an official source only. Many users who have tried to install games from third-party websites are facing the game not loading issues. Make sure to install the game via Steam or the official website to void such issues in the future.


  1. There is no solvation to “startup crashing or the game not launching issues” of Diablo Immortal pc game at all! This is relevant solution for ALL PC GAMES!!! The instalation of “Diablo Immortal” for PC was wrong, because they put there some chinese VideoPlayer and LiveVideoPlayer executable files that are missleading and doing crashes. Today – 06.07 they replace them with new executable files with new names “DiabloImmortalVP” and “DiabloImmortalLVP” with the same effect – they made BSD – blue screen of death and this is more important than all this instructions here!!!!!!!!!!!!!!!!!!!!!!!!!! Sory!

  2. The issue with Blizzard Game Launcher and Diablo Imortal bugged out… not propperly finished programming and other issues that Blizzard in previous years have been known to neglect.

    The game playing one day with minor or without any issues, and not the next, is clearly something to do with the software or hardware that the mmo game serveres have or are they might have been tempered with.

    To lay claime that most issues are at the consumers, do have some value at times, but far from always.

    Diablo Imortal is however BETA version and still in development, so bugs will be present and game will be unstable for quite some time still.

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