How to Fix Asus Rog Ally Bluetooth Not Connecting or Not Pairing

The ASUS ROG Ally is known as being the most powerful and high-performance gaming laptop, which is specially designed for gamers and was developed by Asus. The ROG (Republic of Gamers) lineup is dedicated to providing gamers with cutting-edge technology and additional features to enhance the users’ gaming experience. Sadly, several users experienced an issue with their Bluetooth connectivity while trying to connect to their Asus Rog Ally.

However, Bluetooth connectivity is crucial to handheld gaming consoles like Asus Rog Ally and other devices. Well, other such issues are more common, just like the Wi-Fi network issues. Thankfully, Asus ROG Ally runs on the Windows operating system, and fixing the Bluetooth connectivity issue is straightforward. This guide will discuss how you can quickly troubleshoot the problem by following our mentioned solutions. So, without any further ado, let’s get into it.

Why Does Asus Rog Ally Bluetooth Not Connecting or Not Working?

Asus ROG Ally Bluetooth not connecting or not working issue is caused by a variety of reasons, including an outdated setting, Bluetooth pairing issue, outdated Bluetooth driver, outdated firmware, software bugs and glitches. However, it is also possible that your issue is caused by distance and interference which prevents you from connecting the Bluetooth. Typically, Bluetooth has limited range up to 30 feet and there may be a chance that you are out of range. Therefore, ensure that your device is within the acceptable range for obstacles such as walls, wireless signal and other electronic devices

Alternatively, there are numerous reasons why you are experiencing a Bluetooth issue on your Asus ROG Ally device. Also, most users reported an issue on other platforms including Twitter and Reddit. Well, if you are a user with the same issue on your Asus Rog Ally, worry not. With our best troubleshooting strategies, you may easily troubleshoot and resolve the problem quickly.

Fix Asus Rog Ally Bluetooth Not Connecting or Not Working Issue

Having a Bluetooth issue on your Asus ROG Ally device, here are some best troubleshooting solutions which you can easily try in order to resolve Asus ROG Ally Bluetooth not connecting or not working issue.

Fix 1: Make Sure the Bluetooth is Turned ON

The first thing is you have to check whether your Bluetooth settings is turned on or not on your Asus Rog Ally device which runs on Windows operating system. To do this, simply press the Windows icon [Start] button on the screen and select Settings. Again, choose the “Bluetooth & devices” option and ensure the “Bluetooth” is turned ON.

Fix 2: Remove and Re-Add Device

If you have ensured that your Bluetooth is turned ON and still you are unable to connect with Bluetooth on your Asus ROG Ally device, try removing and re-add the device. Here’s how to do it by following the steps below:

1. Press the Windows icon [Start] button on the screen and select Settings.
2. Choose the “Bluetooth & devices” option.
3. On the next screen, select the “View more devices” option.
4. Click on the three-dot and select “Remove device” you want.
5. Again, re-add the device by clicking on it you want to pair.

Fix 3: Verify the Bluetooth Function Are Enabled

Bluetooth functions must be enabled on your Asus ROG Ally device to make sure to connect with the Bluetooth device. Sometimes, the Bluetooth functions automatically get disabled which prevents your device from connecting with Bluetooth. To verify the Bluetooth functions are enabled, follow the steps below.

1. Press the Windows icon [Start] button on the screen and type “Device Manager” in the search bar.
2. Again, click “Open” to launch Device Manager.
3. Expand the Bluetooth section by clicking on the arrow at the left side.
4. Again, right-click on the “Intel(R) Wireless Bluetooth(R)” and select “Enable device” option.
5. Now try connecting with the Bluetooth and check if the issue has been resolved.

Fix 4: Restart Your Asus Rog Ally

Once you have verified that the Bluetooth functions are enabled on your Asus ROG Ally device, then there may be a chance that due to software issues and glitches, you are encountering an issue with the Bluetooth connection. In such a case, make sure to restart your Asus ROG Ally device as it resolves minor issues and glitches.

To restart your Asus Rog Ally, simply press the Windows icon on the screen and click the power icon at the bottom and select the Restart option. That’s how you are able to restart your Asus ROG Ally device.

Fix 5: Run Bluetooth Troubleshooter

If you are having an issue with your Asus ROG Ally and you are unable to connect with Bluetooth, you should try to run a Bluetooth troubleshooter on your device. By running the troubleshooter, the device will automatically detect and resolve the Bluetooth connectivity problem. To run Bluetooth troubleshooter, follow the steps below:

1. Press the Windows icon [Start] button on the screen and select Settings.
2. Select the “System” option.
3. Again, select “Troubleshoot” > “Other troubleshooter” option.
4. Click “Run” next to the Bluetooth option on the screen.
5. Now your device will automatically detect and resolve the problem if any issues appear.

Fix 6: Configure Support Service

You can also try to configure support service if the above solutions don’t work for you. Here’s how you can configure support service by following the steps below.

1. Press the Windows icon [Start] button on the screen and type “Run” in the search bar.
2. Again, click open to launch the run dialog on the screen.
3. Type “services.msc” in the Run dialog and hit Enter.
4. Now look for Bluetooth Support Services and right-click on it to select “Properties”.
5. On the pop-up screen, you will see the Startup type option.
6. Simply set the Startup Type to “Automatic” and apply the changes by clicking on “Apply”.

Fix 7: Check for Bluetooth Driver Update

An outdated version of the Bluetooth driver might cause the issue on your Asus Rog Ally device. Make sure to check for Bluetooth driver update on your Asus Rog Ally and if an update is available, download and install it immediately as it could resolve the Bluetooth connectivity problem on your device. Here’s how to check for a Bluetooth driver update by following the steps below.

1. Press the Windows icon [Start] button on the screen and type “Device Manager” in the search bar.
2. Again, click “Open” to launch Device Manager.
3. Expand the Bluetooth section by clicking on the arrow at the left side.
4. Again, right-click on the “Intel(R) Wireless Bluetooth(R)” and select “Update driver” option.
5. Click “Search automatically for drivers” option.
6. Now Windows is searching for an available driver update.
7. If an update is available, follow the on-screen instructions to download and install it on your device.
8. If an update is unavailable or update is finished and the issue persists, then click Close and move down to the next solution.

Note: The device name may be different according to base on your device models. Make sure your device has a stable internet connection and good coverage because it’s an online update process and the internet is must required to update the driver.

Fix 8: Uninstall and Reinstall Bluetooth Driver

Once you have updated the Bluetooth driver to the latest one and still have an issue with the Bluetooth connection on your Asus Rog Ally, it is recommended you uninstall and reinstall the Bluetooth driver on your Asus Rog Ally. Here’s how to do it.

1. Press the Windows icon [Start] button on the screen and type “Device Manager” in the search bar.
2. Again, click “Open” to launch Device Manager.
3. Expand the Bluetooth section by clicking on the arrow at the left side.
4. Again, right-click on the “Intel(R) Wireless Bluetooth(R)” and select “Uninstall device” option.
5. On the pop-up menu, check the boxes (Delete the driver software for this device) and click the “Uninstall” option.

Once you have uninstalled the Bluetooth driver on your Asus Rog Ally, then the next step is download and install the Bluetooth driver from the ASUS support site. Once you have successfully installed the driver on your device, try restarting your Asus Rog Ally and check if the issue has been resolved. If the issue persists, move down to other solutions.

Note: The device name may be different according to base on your device models. For instance, we have used (Intel) as a vendor name to uninstall the driver. Also, make sure to connect your device with a stable internet connection as it must require doing so.

Fix 9: Factory Reset Your Device

If you have updated or Re-installed the Bluetooth driver and still are unable to access Bluetooth on your Asus Rog Ally, then it’s time to factory reset your device via Windows OS. Factory reset will completely erase all your personal data including photos, videos, documents and installed applications. Therefore, make sure to back up the important data before proceeding to the reset process. To factory reset your Asus Rog Ally, follow the steps below.

Soft Reset Your Asus Rog Ally via Windows OS:

1. Press the Windows icon [Start] button on the screen and select Settings.
2. Select the “System” option.
3. Scroll down and select the “Recovery” option.
4. On the next screen, you will see the Reset this PC option.
5. Simply, click the “Reset PC” and select Remove everything option.
6. Again, select next and confirm to proceed.

Fix 10: Contact Support Team

If none of the above workarounds works for you to resolve Asus Rog Ally Bluetooth not connecting or not working issue, it is recommended you contact ASUS support team for further help. They will probably suggest you with their best troubleshooting strategies and you may easily resolve the problem. Make sure to provide the needed information you are facing on your Asus Rog Ally to get the problem solved as soon as possible. You can also head over to the nearby service center to get repaired if any issues appear.

Final Words

Asus Rog Ally Bluetooth not connecting or not working is really annoying especially when you are a gamer and want to connect your device with a Bluetooth connection and it’s not connecting anymore. Well, we have mentioned our best solutions which you can easily try in order to resolve the Bluetooth connectivity issue on your Asus Rog Ally device. Make sure to follow the mentioned steps carefully as one missed step might not work anymore. We hope that you have found this article helpful for you. Also, if the mentioned solutions don’t work, you should contact the Asus support team for help. If you have any other questions, let us know in the comments section below.

Thanks for reading! Have a good day.