Fix: NBA 2K23 Something Went Wrong Error

The NBA franchise is quite active and consistently providing basketball titles by Visual Concepts and 2K Sports. That’s why NBA 2K23 is one of the best-in-class basketball titles under the NBA 2K lineup, which is also a true successor to NBA 2K22. It includes MyCAREER, MyTEAM, MyGM, MyLEAGUE, etc., options to experience true-to-life gameplay. However, just like other titles, NBA 2K23 does have some issues, and the Something Went Wrong Error is one of them.

Now, if you’re also one of the victims of this specific error message that says “Something Went Wrong”, along with the error code E-82000000, don’t worry about it. NBA 2K23 players are often experiencing this error, which prevents the game from launching or sometimes getting into the gameplay sessions. We’ve previously shared multiple workarounds for the ‘problem with your connection’ error, and it’s time for another guide now.

Fix: NBA 2K23 Something Went Wrong Error

Fix: NBA 2K23 Something Went Wrong Error

The chances are high that somehow you’re going through a couple of potential conflicts at your end which are occurring this error, such as an outdated game patch version, issues with the installed game files, server outage, issues with the network connection, and more. Luckily, here we’ve provided you with some troubleshooting methods below that should be handy. Make sure to follow all methods until the problem gets fixed. So, without wasting any more time, let’s jump into it.

1. Check NBA 2K Server Status

First of all, you should check whether the NBA 2K server is running fine or not. Sometimes issues with the server connectivity or downtime may encounter multiple conflicts with the server connectivity at the player’s end. You should also check the third-party DownDetector NBA 2K Status to check the real-time server outage reports, last 24 hours report, live outage map, and more. When writing this article, we can see a huge server downtime in several regions.

Well, mostly related to the server connectivity as well as gameplay issues. While some players are facing login issues too. If, in case, you’re also seeing an issue with the server then make sure to wait for a couple of hours and then try playing the NBA 2K23 game again. You should also follow the official @NBA2K Twitter page for official updates and reports. If there is no issue with the NBA 2K servers then you can jump to the next method.

2. Check Your Internet Connection

You should also check the internet connection at your end to ensure there is no issue with poor or unstable network signals. Mostly a poor network can cause issues with connecting to online services. If in case, you’re using a wireless (Wi-Fi) connection, try switching to the wired network or vice versa. You can also try using another network to ensure there is no issue with the server connectivity.

3. Update NBA 2K23

It’s also suggested to manually check for the game updates at your end respective to your gaming platform to ensure there is no issue with the game launching. An outdated game patch version might also trigger multiple issues or conflicts with the server connectivity.

For PC:

  • Open Steam and go to Library.
  • Click on NBA 2K23 from the left pane.
  • Steam will automatically search for the available update.
  • If there is an update available, click on Update.
  • Ensure to wait for some time until the update completes.
  • Once done, ensure to reboot the PC to apply changes.

For Xbox Consoles:

  • Head over to the My Games and Apps section > Go to Manage.
  • Select Updates and install the latest version of the NBA 2K23 game.

For PlayStation Consoles:

  • From the home menu, open the game Library > Choose the NBA 2K23 game.
  • Press the Options button > Select Check for Update.
  • If there is an update available, make sure to install the update.

For Nintendo Switch:

  • Make sure that your Nintendo Switch is connected to the internet.
  • Go to the Nintendo Switch HOME Menu.
  • Select the NBA 2K23 game that you want to update.
  • Now, press the (+) button on your controller.
  • Select Software Update.
  • Browse and select Software Update > Press the A button.
  • Choose Over the Internet > Wait for the system to check for game updates.
  • Next, the game update will start downloading (if available).
  • Have some patience until the game update is completed.

4. Verify and Repair NBA 2K23 (PC)

If in case, your NBA 2K23 game isn’t running well or facing some issues with the connectivity then the chances are high that somehow the installed game files become corrupted or missing on the PC. In that scenario, you should verify and repair the game files by following the steps below.

  • Launch Steam > Click on Library.
  • Right-click on NBA 2K23 from the list.
  • Click on Properties > Go to Local Files.

  • Click on Verify Integrity of Game Files.
  • Wait for this process to complete and reboot the PC to apply changes.

5. Power Cycle the Wi-Fi Router

Sometimes temporary networking glitches on the Wi-Fi router may trouble you a lot. It’s better to simply perform the power cycle method on the router to manually clear glitches. Plenty of affected online gamers or streamers power cycle their router and device to refresh their connectivity. To do so:

  • Just power off the Wi-Fi router completely > Unplug the power cable from the power source and from the router too.
  • Wait for around a couple of minutes then plug back the power cable in.
  • Finally, power on the router, and try connecting to the game again.

6. Update Networking Drivers (PC)

An outdated networking driver on the computer can also cause several issues with the online server connectivity. It’s better to check for the networking driver update on the PC and install the same by following the steps below.

  • Right-click on the Start Menu to open up the Quick Link Menu.
  • Click on Device Manager from the list.
  • Now, double-click on the Network Adapters.
  • Right-click on the networking device > Select Update driver.
  • Choose Search automatically for drivers.
  • If there is an update available, it’ll automatically download and install the latest version.
  • Once done, make sure to reboot your computer to change the effects.

7. Update System Software

Sometimes issues with outdated system software can also cause conflicts with system performances, especially in multiplayer games or any resource-heavy programs. You should always update the system software on your device to maintain the performance stable enough. To do that:

For PC:

  • Press the Win+I keys to open Windows Settings.
  • Click on Update & Security > Under the Windows Update option, click on Check for updates.
  • If there is an update available, select Download and install.
  • Wait for some time to complete the update.
  • Once done, restart your computer to install the update.

For PlayStation Consoles:

  • Go to the Settings menu on the PlayStation console.
  • Select System Software Update.
  • Check for available updates and follow the on-screen instructions.
  • Once done, reboot the system to apply changes.

For Xbox Consoles:

  • Press the Home button on the Xbox console.
  • From the Dashboard menu, select Settings.
  • Select All Settings.
  • Choose System > Select Updates.
  • Select Update Console (if available).
  • Follow the on-screen prompts to complete the update process.
  • Once done, make sure to restart the console to apply changes.

For Nintendo Switch:

  • From the Nintendo Switch HOME Menu, select System Settings.
  • Go to System > Set the Auto-Update Software option to On.
  • The available system update will be installed automatically once connected to the internet.

If in case, you want to manually check for the Nintendo Switch system software update then do the following:

  1. Make sure to connect your Nintendo Switch console to the internet.
  2. From the HOME Menu, select the software icon.
  3. Press the (+) or (-) button on your controller > Select Software Update.
  4. Select Via the Internet and wait for the process to get completed.
  5. Once done, your Nintendo Switch console will reboot automatically. Otherwise, you should manually restart it.

8. Stop or Pause Background Downloads

The chances are high that somehow your data speed is slow enough to run multiple downloads/uploads in the background at the same time. It’ll also affect the online server connectivity a lot. Make sure to stop or pause background downloads on your respective gaming device or on the client while playing games to check if the online services connectivity working fine or not. It might help you to fix NBA 2K23 Something Went Wrong Error.

9. Try Using Google DNS (Public)

It’s also highly recommended to try changing the current DNS address on your gaming device or Wi-Fi router to a public DNS address for better reachability and faster connectivity speeds. Google DNS address is so popular and widely used by gamers or streamers worldwide as a public DNS. Sometimes your specific DNS address provided by your internet service provider may have some blocking issues that eventually trigger online server connectivity errors.

Please Note: You should write down your existing DNS server address from the screen as a backup. If anything goes wrong, you can change it to the previous DNS address and save the changes.

For PC:

  • Open the Start menu > Go to Control Panel.
  • Click on Network and Internet > Select Network and Sharing Center.
  • Select Change adapter settings > Right-click on the active network connection.
  • Click on Properties > Select Internet Protocol Version 4 (TCIP/IPv4) in the list.
  • Click on Properties > Select Use the following DNS server addresses.
  • Enter for the Preferred DNS Server addresses.
  • Next, enter for the Alternate DNS Server addresses.
  • Once done, click on OK to save changes, and restart the PC.

For Wi-Fi Router:

  • Just log in to your connected Router page from the web browser.
  • Go to WAN > Enter your Preferred DNS Server addresses (
  • Enter the Alternate DNS Server Addresses ( > Make sure to save changes.
  • Once done, reboot your router and try connecting to the game server again.

For Xbox Consoles:

  • Press the Xbox button on your controller to open the Guide menu.
  • Go to the System tab > Select Settings.
  • Choose Network > Select Network settings.
  • Select Advanced settings.
  • Select DNS settings > Select Manual.
  • Enter for the Primary DNS address and for the Secondary DNS address.
  • Once done, reboot the console to change the effects.

For PlayStation Consoles:

  • Go to the PlayStation Settings menu > Select Network.
  • Select Set Up Internet Connection > Select Wi-Fi or LAN (whatever you use).
  • Choose Custom > Select IP Address Settings to Automatic.
  • Set DHCP Host Name to Do Not Specify > Select DNS Settings to Manual.
  • Enter for Primary DNS and for Secondary DNS.
  • Now, select Next > Set MTU Settings to Automatic.
  • Set Proxy Server to Do Not Use.
  • Once done, reboot the console to apply changes.

For Nintendo Switch:

  • Select Settings from the Nintendo Switch HOME Menu.
  • Go to Internet > Select Internet Settings.
  • Choose your valid internet network under Registered Networks.
  • Now, select Change Settings > Select DNS Settings.
  • Choose Manual > Select Primary DNS > Press and hold the B button to Delete the DNS address.
  • Next, enter as the primary DNS > Then select OK.
  • Select Secondary DNS and long-press the B button to Delete the existing DNS.
  • Enter in the secondary DNS and hit OK.
  • Just restart the console and check for the issue again.

10. Contact 2K Support

If none of the methods worked for you, then contact 2K Support for further assistance. The chances are high that there is an issue with your purchased game or account that has been used or some in-game issues. By contacting and creating a support ticket for the same, developers will try to investigate the issue deeply. The chances are high that devs will devise a solution to fix the NBA 2K23 Something Went Wrong Error.

That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.

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