HBO max is one of the fewer streaming services that offer great content to users. But unfortunately, its services are limited to some countries owned by Warner Bros. So, if you are a fan of HBO traditional content, then you can get all the original content right here in one play. But, for that, you need to pay some amount to get their premium membership.
However, despite the fact that it has some great content to offer, it also has some flaws that will often bother you. Talking about some recent cases, then some users started complaining that the HBO Max Episode is not loading or playing on their device, and now they are looking for some fixes. Therefore, we have created this guide to help them resolve the episode not loading or playing issue. So, let’s check out the fixes that we have explained.
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How to Fix HBO Max Episode Not Loading or Playing
So, here are some fixes that will let you fix the HBO Max episode not loading or playing issue. Therefore, let’s get started with them.
Fix 1: Try Playing Another Program
There are chances that the program you are watching might have some issue due to which you cannot load or play the next episode. Therefore, we suggest you to try watching another content and see if the same issue occurs or not.
However, if there is no such issue you find, this indicates that the content you previously tried to watch might have some issues.
Fix 2: Restart The HBO App
If the above method doesn’t work, try restarting your HBO Max app. However, there are chances that due to some random glitches, this kind of issue occurs.
So, to remove these temporary glitches, you must try restarting your device and check again if the issue gets resolved or not. However, most users reported that after restarting their HBO app on their respective devices, the episode starts loading or playing again.
Fix 3: Reboot Your Device
Rebooting the device will be a good choice in case you still find the same error on your HBO max app. A simple reboot has many potentials to resolve any kind of issue because when you reboot your system, it flushes the cache data stored in RAM.
It will boost the performance of your respective device and give it a fresh start so it can function well again. Therefore, you should try this and see if the HBO Max Episode is not loading or playing gets resolved or not.
Fix 4: Make Sure Your Internet is Working
Did you check if your internet is working or not? If your answer is no, you must try to run the internet speed test. We suggested this because sometimes, due to poor or bad internet connectivity, the next episode is not loading.
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So, you must try running the speed test, and if your WiFi fails in the test, then contact to ISP and ask them about this connection issue. However, you may also consider power cycling your router as this also has the potential to resolve the connection problem.
Fix 5: Check the HBO Servers
It might be possible that the HBO servers are down due to which you are facing this type of issue. Yeah! I know that chances are pretty low, but still, there is some probability. Generally, the developers down the server due to maintenance purposes. So, if that’s the case, then except waiting, you have no other choice.
Hence, to confirm whether this is a server-based error, simply go to the down detector to see if others have reported the same or not. Also, it is advised to follow the HBO Max on Twitter as the developer always keeps their users updated with the latest upcoming event, including these kinds of issues.
Fix 6: Check The HDMI Cable
A damaged HDMI cable sometimes also causes this kind of error. Therefore, you must have to check your HDMI cable thoroughly for any cuts, damage, wear and tear.
However, if you find any of these issues with the HDMI cable, make sure to change it and then check. Well, after changing the cable, you will find that the HBO Max Episode is not loading, or the playing issue gets resolved automatically.
Fix 7: Update The HBO Max App
It is worth mentioning that an older version of the HBO Max app sometimes will be the reason behind why you are getting the HBO Max Episode is not loading or playing problem. Therefore, it is suggested from our side to regularly check for updates no matter which device you are using.
Regular checking will allow you to know when an update is rolled out by the developer and for what purpose. So, try this by updating your app and checking if the new episodes are loading now or not.
Fix 8: Update Your Device OS
Updating your system OS is as important as updating the app. Therefore, you can check whether your device has any new pending system OS updates or not. If so, then update it immediately and check if the issue gets resolved or not.
However, if you are using a TV or mobile phone, you can find the new system updates in either the System Info or About section. Meanwhile, for PC users, the Windows update will be found by the path: Windows Settings > Windows Update > Check For Updates.
Fix 9: Reach Out Help Desk
We regret if nothing helped you resolve the HBO Max Episode is not loading or playing error. But, you still have one more option that has the potential to fix this issue. Yes, you must contact to the support team of HBO Max and ask them about this issue. However, they will further confirm whether the issue is occurring from your end or the developer’s end. Furthermore, they may also offer you some more fixes.
So, that’s it on how to fix the HBO Max Episode is not loading or playing issue. We hope that all the troubleshooting guidelines mentioned earlier in this guide have helped you. But, suppose in case you still have any doubts or even have any suggestions for us, comment below and let us know.