Fix 3: Update the Keyboard Driver
Most of the time, an older or outdated version of the keyboard driver may cause this kind of issue. Meanwhile, previously many users reported that after updating their keyboard drivers, the Logitech MX keys again started lighting up. So, you can also try this, and here are the needy steps that you need to follow:
- Firstly, open the Device Manager on your PC.
- After that, expand the Keyboards tab and right-click on the Logitech keyboard name
- Now, select the Update driver option from the opened drop-down menu.
That’s it. Now, if there is any update available for your device, it will automatically download and install it on your PC. Meanwhile, sometimes manufacturers disable the automatic update for older devices, and in that situation, you’ll not be able to get a new update from this method. Instead, you have to install the update manually after downloading it from the manufacturer’s websites.
Fix 4: Restart the HID Human Interface Service
A Human Interface Device is a variety of system add-on designed to be used directly by users. So, there is a possibility that this feature is disabled on your PC, and you need to restart that service. However, in case you don’t know how to do this, follow the guidelines mentioned below:
- Firstly, press the Win+R to open the Run prompt box and search for services.msc.
- After that, double-click on the Human Interface Device Access from the Name list.
- Now, check if the Startup type is set to automatic.
- Then, hit the Apply button followed by the OK and reboot your system.
That’s it. Once your PC gets rebooted, you can check if the issue gets fixed or not. Well, for sure, you will see that the issue gets vanished like magic.
Fix 5: Change Windows Keyboards Properties
You can try changing the Windows Keybaord properties on your Windows PC. Many users previously found this method very helpful in fixing keyboard-related issues. So, you can also try this out, and here are the steps that you need to follow:
- First of all, search and open to the Ease of Access Center using the Windows Search bar. Then, navigate to Keyboard.
- After that, turn off the time of turning off the backlight in the Keyboard Properties window. Then, hit the Ok button and close that window.
That’s it. Now, simply restart your Windows PC and check if the Logitech MX keys were not lighting up or not responding gets fixed or not.
Fix 6: Update BIOS and Chipset Drivers
It is very crucial to keep your BIOS up-to-date as this becomes the deciding factor of how your device performs. Unfortunately, many of us ignore when it comes to updating our BIOS and chipset driver without knowing the benefits. However, although the BIOS system gets updated automatically while updating Windows, it still sometimes needs to do this manually.
Therefore, go to your device manufacturer’s official website and search for the latest available BIOS updates using your device model number. Then, download and install it on your device manually. But, make sure to download the correct version as a single wrong step may cause shutting down your PC permanently.
Suppose in case you have tried everything that we have described in this guide but still end up getting the same error. Then, we recommend you contact to Logitech official support team and explain what you are currently facing with your Logitech MX Keys. There’s a possibility that they may come up with some great fixes to resolve this error. Otherwise, they suggest you reach your nearest service center for checkups and repairs.
Also Read: Fix: Logitech C920 Webcam Not working issue.
From Author’s Desk
So, these were some basic methods that you need to perform if you are getting the Logitech MX keys were not lighting up or not responding issue. We hope this guide has helped you. However, for more information, comment below. Also, if it is your first time visiting our website, then make sure to explore our website for more information guides.
