However, if you do not remember your password, hit the forget password button to reset your password. After that, follow the on-screen instruction to resolve this invalid credentials error on your MetaMask account.
In the meantime, if you have entered the right password and even after changing your password, it continues to show you an incorrect passcode error, then don’t panic, as we have more troubleshooting methods for you that will help you get rid of this error.
Fix 4: Check Your Internet Connection
A good internet connection is needed when accessing the MetaMask app; therefore, you may encounter this type of error if your internet isn’t functioning properly. So, you have to make sure that your home internet connectivity is good, no matter whether you are using mobile data or WiFi. Therefore, we suggest you check your internet speed and check if the error gets fixed or not.
However, you must visit the internet speed tester website and test your connection speed to check your connection speed. So, in case the test shows that your WiFi or mobile data speed is not good, then power cycle your router and run the speed test again on your device.
Then, in case you find that the connection speed is not getting fixed even after power cycling your router, you must contact your ISP and ask them to fix it. As soon as your internet connection gets resolved, you will find that the MetaMask incorrect password error gets resolved.
Are you sure that the MetaMask servers are working? Although the officials always inform the users about any type of errors with their servers, including scheduled maintenance. The users may have overlooked the message previously.
Therefore, if you want to cross-check this now, then hover over to the DownDetector and check if other users are also there who have reported the same issue. Similarly, you can also follow the MetaMask officials on Twitter as they always keep their users updated using their official Twitter handle.
Fix 6: Clear The Cache
If you haven’t tried this out, we recommend you try clearing the cache of your MetaMask app as possibilities are there that your app may have contained some damaged cache files that prevent your app from functioning properly. Therefore, you need to remove those damaged cache files using these steps:
- Initially, tap on the MetaMask app until the pop-up menu appears.
- After that, tap on the App Info and select the Clear Data option.
- Then, simply hit the Clear Cache option followed by Ok. This will clear the cache data of your MetaMask app.
Fix 7: Update The App
An older MetaMask app may also sometimes cause this type of issue. Therefore, you must make sure that your device has the latest version of the MetaMask application to avoid incorrect password type errors. Therefore, to check if your MetaMask app is updated or not, you can simply open the App Store or PlayStore and search for MetaMask.
Then, open it, and now if instead of an open button, if it shows you Update, then tap on it to update the app. Once done, open the app, and you will see that you can now successfully log in to your account.
Fix 8: Disable The VPN
Most importantly, if you are using a VPN while running the MetaMask app, then chances are there that the MetaMask servers are blocking you just because you are using a VPN service. Therefore, you must disable the VPN while using the MetaMask app on your phone or PC. This will also fix the incorrect password type error message on your MetaMask app.
Did you try all the methods mentioned above to fix this issue, but that doesn’t seem to help you fix this? Well, don’t worry! There is still one thing that you can do. Yes, you can simply contact to the MetaMask officials and ask them about this issue. However, within a few minutes or hours, depending upon the region, they may contact you and help you resolve this annoying error.
So, that’s all about fixing the MetaMask showing incorrect or invalid password errors. This guide has provided troubleshooting fixes which we hope were helpful for you. If you have any questions about the fixes above, please comment below and let us know.
After login in my account.my metasmask app directly to make a secret recovery phase but I can not login to make sure that was my account