Fix: MultiVersus Disconnected Error

MultiVersus, the dynamic and innovative free-to-play crossover fighting game, has been making waves since its launch. Developed by Player First Games and published by Warner Bros. Interactive Entertainment, this game captivates players with its array of popular, cartoonishly-styled iconic characters. The game’s engaging graphics and unique character lineup make it a standout title in the genre. However, a notable issue some players face is the ‘Disconnected Error’ or ‘Connection Lost’ error message while attempting to join multiplayer matches, leading to a frustrating experience.

While MultiVersus has now moved beyond its initial stages and into a more stable phase, players on both PC and gaming consoles might still encounter these connectivity challenges. The ‘Connection Lost’ error, in particular, often stems from server-related issues, such as maintenance or technical outages. This guide aims to provide practical solutions to help you navigate and resolve these connectivity problems, ensuring a smoother and more enjoyable gaming experience in the action-packed world of MultiVersus.

If we look closely at the full error message, it says “Connection Lost, You have lost the connection to the internet. Try checking your networking settings.” while trying to load the game. Well, there may be other possible reasons, such as a poor internet connection, issues with the installed game files, an outdated game version, issues with the antivirus or firewall protection, etc. Luckily, we’ve shared some methods to fix this issue.

Watch Our Video Tutorial: Fixing ‘MultiVersus’ Disconnected Error”

We have recently released a video tutorial that addresses a common problem faced by gamers while playing ‘MultiVersus’ on a PC. The issue is related to a ‘Disconnected’ error that occurs due to network problems. We understand how frustrating it can be to encounter such errors when you’re all set to play the game. Therefore, we have compiled a series of troubleshooting steps and fixes to help you overcome this obstacle.

2. Check your Internet Connection

You should also check out your internet connection because if it’s slow or unstable then the game server connectivity may get interrupted for sure. Contact your ISP to get technical support or just try power cycling your Wi-Fi router manually. Turn off the router and unplug the power cable from it > Wait for a minute and then plug back the power cable in > Turn on the router and check if the problem is still bothering you or not.

You can also try using a different Wi-Fi network to check for the issue. If you’re only using the wired (ethernet) connection then you can unplug the ethernet cable and reconnect it.

3. Update the MultiVersus game

You should check for the game update and then install it manually because an outdated game version can trigger several issues with the performance. To do so:

For PC:

Open the Steam client > Go to Library.
Click on MultiVersus from the list of installed games at the left pane.
Now, the client will automatically search for the available update.
If there is an update available, you’ll see the Update option > Just click on it.
Wait for a couple of minutes or so until the game update completes.
Once done, make sure to close the Steam client.
Finally, reboot your PC to apply changes, and launch the MultiVersus game again.

For PlayStation:

From the home menu, open the game Library.
Choose the MultiVersus game.
Press the Options button > Select Check for Update.
If there is an update available, make sure to install the update.

For Xbox:

Go to the My Games and Apps section > Go to Manage.
Select Updates and check for the available update of the MultiVersus game.
If available, download and install it.

4. Verify and Repair Game Files (PC Only)

It’s highly recommended to verify and repair the game files to fix multiple issues with the game conflicts while launching or during the server connectivity. To do that:

For PC:

Launch the Steam client > Click on Library.
Right-click on MultiVersus from the list of installed games.
Now, click on Properties > Go to Local Files.
Click on Verify Integrity of Game Files.
You’ll have to wait for the process until it gets completed.
Once done, just restart your computer.

5. Disable Antivirus Software and Firewall

You can try disabling the Windows Defender Antivirus program on your computer to make sure it’s not blocking the game files to run properly.

Press the Windows + I keys to open Windows Settings.
Click on Update & Security > Click on Windows Security from the left pane.
Now, click on the Open Windows Security button.
Go to Virus & threat protection > Click on Manage settings.
Next, you’ll need to turn off the Real-time protection toggle.
If prompted, click on Yes to proceed further.

Note: It’s also recommended to turn off the real-time protection feature on the third-party antivirus software. (If you’re using any)

You can also try using the Windows Firewall protection on the PC then you can temporarily disable it by following the steps below:

Click on the Start menu > Type Firewall.
Select Windows Defender Firewall from the search result.
Then click on Turn Windows Defender Firewall on or off from the left pane.
Select the Turn off Windows Defender Firewall (not recommended) option for both the Private & Public Network Settings.
Once selected, click on OK to save changes.
Finally, make sure to restart your computer to apply changes.

6. Use a Public DNS

Well, it’s always a better idea to try using the Google DNS address on your device to check if the game server connectivity error is still bothering you or not. It’s considered to be a public DNS address that’s fast and widely used across the globe. Sometimes your specific DNS address may some issues or blocking to connecting with the servers online.

For PC:

Press the Windows + R keys to open up the Run dialog box.
Type ncpa.cpl and click on OK to open the Network Connections page.
Now, right-click on your active network adapter > Click on Properties.
Select Internet Protocol Version 4 (TCP/IPv4) > Click on Properties.

Click to select Use the following DNS server addresses.
Now, enter 8.8.8.8 for the Preferred DNS server and 8.8.4.4 for the Alternate DNS server.
Once done, click on OK to save changes.
Just restart your computer once and check for the network unreachable problem again.

For PlayStation:

From the home screen, head over to the Settings menu.
Select Network > Go to Set Up Internet Connection.
Choose Preferred Connection > Choose Advanced Settings.
Select Manual from DNS Settings.
Use the Google DNS address by entering 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS.
Once done, you can reboot the console to apply changes.

For Xbox:

Press the Xbox button on your controller to open the Guide menu.
Go to Profile & system > Select Settings. [You can also go to ‘My Games & Apps’ > Settings]
Select General > Choose Network settings.
Choose Advanced settings > Select DNS settings.
Select the Manual option > Enter Google DNS 8.8.8.8 in the Primary DNS and 8.8.4.4 in the Secondary DNS section.
Save changes then run the game to check for the error.

7. Reinstall the MultiVersus game

If none of the methods worked for you then make sure to uninstall and reinstall the MultiVersus game on your respective gaming device by following the steps below. Though it’s not the best idea to do so, there is nothing else to do on your end.

For PC:

Open the Steam client > Click on Library.
Right-click on MultiVersus > Select Manage.
Click on Uninstall and follow the on-screen instructions to complete it.
Once done, close the Steam client, and reboot the PC.
Launch the Steam client again and reinstall the MultiVersus game.

For PlayStation:

From the home screen, just head over to the Games Menu.
Highlight the MultiVersus game > Press the Options button on the controller.
Select Delete > Make sure to select Confirm to proceed.
Once done, you can reboot the console to refresh the system.
Finally, head over to the PlayStation Store page, and reinstall the MultiVersus game.

For Xbox:

Press the Xbox button on the controller to open the Guide menu.
Go to My Games and Apps > Choose to See all > Select Games.
Press the Menu button on your controller > Select Manage game & add-ons or (Manage app).
Choose MultiVersus > Select Uninstall all.
Select Uninstall all again to confirm the task.
Wait for the uninstallation process to complete.
Once done, reboot the system to apply changes.
Next, press the Xbox button on the controller to open the Guide menu again.
Hit My Games and Apps > Select See all > Go to Games.
Select the Ready to install tab > Hit Install for MultiVersus.
Wait for the installation process and then restart the console.

That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.

Fix: MultiVersus Disconnected Error