Fix: Overwatch 2 Negative Credits and Coins Issue

Overwatch 2 has been a very popular game since the day of its initial launch, and it is particular for the fact that it allows users to earn a lot of monetary coins in the game and have some amazing goodies and in-game items to purchase from those coins. Now having a lot of money in Overwatch 2 can be an amazing feeling, but what if you log in to the game server one day and see all of it gone? It will be a devastating experience for many players for sure. And a similar issue has happed with Overwatch 2 servers, where players are facing negative credits and coins issue.

Overwatch 2 has its own sets of issues and bugs which developers work hard to provide fixes for the same. But issues, where your game account coins and credits go in negative, are not something that happens every day. Currently, this issue is faced by the majority of users, and they are taking their complaints to Official game channels to seek help. If you are facing a similar situation, you can follow the below troubleshooting guide to fix this issue immediately.

Fix Overwatch 2 Negative Credits and Coins Issue

Fix: Overwatch 2 Negative Credits and Coins Issue

The issue of negative credit is faced by both console and PC players and is sparking a lot of conversation online. Some say that the new calculated coins amount is going to be permanent, while others say it is just a technical fault on Blizzard’s end.

Many users believe that the issue of negative coins or credit means that they now owe the money to the game account to make it even. This is simply not the case, as Overwatch hasn’t announced any restricting for in-game credits, so you are not in debt to Blizzard.

Method 1: Restart Game

In most cases, the issue is most likely just to be a technical glitch that will go away once you restart the game. Mnay users have confirmed that the issue was most likely to be a visual glitch rather than a technical flault. So make sure you restart the game and see if this helps.

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According to many game experts, the game has a glitch that charges you double when you purchase anything. But as soon as you re-launch or restart the game, it fixes the calculation and charges you accordingly.

Method 2: Restart Console / PC

Since many console and PC users are being effected by this bug, its critical to note that the issue can be due to mismanagement of your device RAM usage for the game. We recommend you to restart your console or PC to see if this helps. It will be better if you power cycle the devices to make sure the game is running efficiently.

Method 3: Re-Log in To Game Account

Another easy way to fix the Overwatch 2 negative credits and coins issue is to log out and log back into the game. This will force the system to re-calculate your in-game credits or coins, and this time, it will calculate it right.

Method 4: Update Game

Although Blizzard haven’t made any official announcement to address or acknowledge this issue, but it seems like it is affecting a lot of players, and they will fix this soon. So keep an eye on in-game patch updates and update the game as soon as possible.

Method 5: Re-Install Game

It’s possible that the issue is caused due to corrupted in-game files or malfunctioning of the game internal storage. Mnay users over Overwatch 2 online forums have suggested that uninstalling the game completely and installing it back solves the negative coin issue. If none of the above methods helps you, then it’s better to re-install the game freshly and see if it helps.

Method 6: Check for Refunds

Overwatch 2 is a very popular game where users can buy a lot of skins, weapons and other in-game cosmetic items. It is important to note that if you recently bought any non-refundable item in the game, and later returned it back and got a refund, then Blizzard migth actually make your account balance go in negative.

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The same issue has happened with many users lately, and it’s important that you calculate this manually to see if that’s the case. Head over to your historical purchases and see if you have refunded any items that were marked as “non-returnable” as per the game’s terms & conditions.

If that’s the case, you have to pay the negative balance to make your account balance zero or usable again. Again if you are not sure of this case, it’s better to contact Blizzard support and ask for clarification there.

Method 7: Contact Support

If none of the above methods help you, then the issue is most likely to be related to yoru in-game account, and only Blizzard’s official support can help you in this matter. Please lodge your complaint on Blizzard support. If you are a console user, you may also raise the request to Microsoft Xbox Support, Sony Playstation Support, or Nintendo Support as well.


This brings us to the end of this guide for fixing Overwatch 2 negative credits and coins issue. Please note that Blizzard hasn’t made any official statement on the issue yet and is most likely to fix the issue in the next game updates. It’s sad to see that many users have lost a bunch of coins due to this glitch, but its most likely to be fixed soon.

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